BreakdownCover.ie 

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Rated 5 out of 5 stars

Had brilliant service from Britannia on Sunday. Coil spring failed and shredded tyre. Britannia quickly arranged efficient garage callout (with a backup) and checked by phone every 15 mins to see what... See more

Company replied

Rated 1 out of 5 stars

Honestly the worst experience and customer service I’ve ever had with a company like this. So unhelpful, that’s IF you can speak to someone. Over an hour on hold for “emergency assistance” tonight and... See more

Company replied

Rated 5 out of 5 stars

We were left ‘abandoned’ in Scarborough by Volvo Assistance after they recovered our car. We are also in Britannia Rescue who immediately (even though they had not recovered our vehicle) arranged for... See more

Company replied

Rated 5 out of 5 stars

You won't find a breakdown policy for this price. They always say that you never know how good an insurance policy is until you make a claim and my wife has called out 'cover my breakdown ' twice and... See more

Company replied

Company details

  1. Car Service

Written by the company

BreakdownCover.ie is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. Our Motor Breakdown Assistance is available 24-hours a day, 7 days a week and you can choose from a flexible range of benefits, which are competitively priced. BreakdownCover.ie is able to provide you with first class motor breakdown cover with 4 cover levels to suit your requirements.


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All reviews

(243)

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Rated 2 out of 5 stars

Very dissapointed in Qdos's lack of …

Very dissapointed in Qdos's lack of empathy. Unfortunately having fairly recently bought roadside rescue policy I have been advised that due to a sudden sight problem I must not drive anymore.I asked for refund of remainder time on policy was told that quote' you have exceeded 14 days cooling off time'. Yes, I was aware of that, just thought Qdodmight be more understanding

December 7, 2017
Unprompted review
Rated 3 out of 5 stars

Long standing customer; good price but little flexibility

I have been a customer for a decade with my current car and previous car. The premium price is excellent for the level of cover. (AA / RAC would be 4 times the price for same cover.) However, at this renewal, they are charging me a 6 year plus loading even though it was registered in Dec 2012. Several e mails and they won’t change their stance.

December 4, 2017
Unprompted review
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Reply from BreakdownCover.ie

Dear Simon

Thank you for your review, Upon checking your renewal we have noted the first year of registration as 2012 the premium quoted would be based on a vehicle being 5 years old. If you complete a new booking online and enter in 2012 as the first year of registration the premium quoted would be the same as what you received.

We work hard to offer you the best rates available in the market and if you have any further issues or questions about your renewal premium please do not hesitate to contact me and I will attempt to address any issues you may have.

Kind Regards
Kym Farrell

Rated 5 out of 5 stars

A great price and customer service …

A great price and customer service second to none, I wish this company had been going around when I started driving back in the 80s, (maybe they had) I would probably be one of their oldest customers. Keep up the good work!

November 18, 2017
Unprompted review
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Reply from BreakdownCover.ie

Dear Mr Welling

Thank you for your comments, and thank you for taking the time to leave a 5 star review. We pride ourselves on customer service and your positive feedback is much appreciated.

Kind Regards
Kym Farrell

Rated 5 out of 5 stars

Highly Recommend

Easy to renew your policy each year. Had to telephone the company last Christmas and the customer adviser was very courteous and efficient when dealing with my problem. We did not however require a callout. The cost is a fraction of what RAC, Green Flag and the AA charge.

November 2, 2017
Unprompted review
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Reply from BreakdownCover.ie

Dear Christine

Thank you for taking the time to leave a 5 star review. We pride ourselves on customer service and your positive feedback is much appreciated.

Kind Regards
Kym Farrell

Rated 5 out of 5 stars

A good one ...

Only had occasion to call once..no probs!

April 27, 2017
Unprompted review
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Reply from BreakdownCover.ie

Dear Barbara

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Lorna Hillery

Rated 5 out of 5 stars

First class all the way!

Never had a problem with this company...highly recommend them!

March 3, 2017
Unprompted review
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Reply from BreakdownCover.ie

Dear Ms McPherson

Thank you for taking the time to leave a 5 star review.

Kind Regards
Kym Farrell

Rated 4 out of 5 stars

Smooth transaction

Easy to contact and deal with

January 28, 2017
Unprompted review
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Reply from BreakdownCover.ie

Dear Mr Chapman

Thank you for taking the time to leave a review.

Kind Regards
Kym Farrell

Rated 5 out of 5 stars

Easy to renew

Very easy to renew policy

January 26, 2017
Unprompted review
BreakdownCover.ie logo

Reply from BreakdownCover.ie

Dear Derek

Thank you for taking the time to leave a 5 star review.

Kind Regards
Kym Farrell

Rated 4 out of 5 stars

Fortunately haven't had to make much use …

Fortunately haven't had to make much use of breakdownfacilities but when I did found it very satisfactory.

January 25, 2017
Unprompted review
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Reply from BreakdownCover.ie

Dear Customer

Thank you for taking the time to leave a review.

Kind Regards
Kym Farrell

Rated 5 out of 5 stars

Great price for good cover

You won't find a breakdown policy for this price. They always say that you never know how good an insurance policy is until you make a claim and my wife has called out 'cover my breakdown ' twice and both times a greenflag or national breakdown truck claim out in a reasonable time and helped us out. I've been a repeat customer for around a decade.

December 1, 2016
Unprompted review
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Reply from BreakdownCover.ie

Dear Mr Parkes

Thank you for taking the time to leave a 5 star review. Your positive feedback is much appreciated.

Kind Regards
Kym Farrell

Rated 5 out of 5 stars

Excellent cover at a very reasonable price.

I have taken the same cover out with this Company for the last 5 years. Fortunately, I have not yet had to call them out to a breakdown but I have contacted them regarding a query and they have been most helpful.

October 24, 2016
Unprompted review
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Reply from BreakdownCover.ie

Dear Ms Davison

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Kym Farrell

Rated 5 out of 5 stars

Great value.

Haven't had to use them so far but the value for money seems amazing!

October 10, 2016
Unprompted review
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Reply from BreakdownCover.ie

Dear Mr Maidment

Thank you for taking the time to leave a 5 star review.

Kind Regards
Kym Farrell

Rated 4 out of 5 stars

good value

Good value and service

October 5, 2016
Unprompted review
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Reply from BreakdownCover.ie

Hi Melanie

Thank you for taking the time to leave a review.

Kind Regards
Kym Farrell

Rated 5 out of 5 stars

Windscreen replacement

used only once in last 4 years (Windscreen replacement) no problem
very good company

September 12, 2016
Unprompted review
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Reply from BreakdownCover.ie

Dear Victor Rose,

Thank you for taking the time to leave a 5 star review.

Kind Regards
Adrienne Ledwidge

Rated 5 out of 5 stars

Great price, service and admin

Excellent pricing. Very easy to buy cover and renew online. Competent administration on the phone. Reliable service when you break down. I and my family members have tried other breakdown services in the past, but after using CoverMyBreakdown for several years now, we will never go to any other company again.

August 8, 2016
Unprompted review
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Reply from BreakdownCover.ie

Dear Ms Dickson

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Kym Farrell

Rated 5 out of 5 stars

value for money

value for money and quick call out response for breakdowns

August 2, 2016
Unprompted review
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Reply from BreakdownCover.ie

Dear Denise,

Thank you for taking the time to leave a 5 star review.

Kind Regards
Adrienne Ledwidge

Rated 2 out of 5 stars

trying to renew

No answer when phoned 6 times.
Spent over 2 hours without reply with longest call on hold for 30 minutes

July 17, 2016
Unprompted review
BreakdownCover.ie logo

Reply from BreakdownCover.ie

Dear Customer,

Thank you for sharing your concerns with us.
During the Summer months ( May -Sept ) it can take a little longer for us to respond to emails/calls as the volume of queries coming through increases significantly.
We are in the process of training in new members of staff to alleviate the backlog.

I can have a call followed up with you today. Could you please send your contact details over to adrienne@blueinsurance.ie

Kind Regards
Adrienne Ledwidge

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