Breakdown Recovery Ltd Reviews 85

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Steve 40 turned up and after taking his obligatory photos set to fixing the problem, He was polite and friendly and efficent. Quality and Quick. Resolved the problem within 10 mins, I wish some of my... See more

Rated 5 out of 5 stars

Broken down guisley Leeds B4r Midnight, it's freezing, Rang AA Recoveries, thy said som1 will be wth me wthin an 1hr Worse car (Taxi) to break down ( flipin Hybrid) Anywayz public very help... See more

Rated 5 out of 5 stars

Brilliant service on a cold Jan evening with my new car grounded on a car park curb & the front valance hanging half off! My call for help was met with calm reassurance of help within 30 to 40 min... See more

Rated 5 out of 5 stars

Broke down on the M4 and called these guys. Super helpful customer service with continuous updates on Whatsapp until the driver was there 45 minutes later and took us and the car home. Super friendly... See more

Company replied

Company details

  1. Towing Service

Information provided by various external sources

24/7 EMERGENCY VEHICLE BREAKDOWN RECOVERY Professionally Trained and Experienced Drivers, providing vehicle breakdown recovery in London, operating state-of-the-art tilt, and lift recovery trucks with immediate dispatch


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

85 reviews

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Rated 5 out of 5 stars

Excellent

Super impressed. Carlos was excellent and very courteous as well as knowledgeable. He quickly fixed the issue and then when he discovered I didn’t have enough petrol he led the way to the petrol station to make sure he didn’t leave me in the same predicament as before but further away from home. We then found a further issue with the car which Carlos, in turn and with aplomb, also took care of.

Couldn’t recommend strongly enough.

January 7, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Carlos is Friendly end Fantastic guy who helped me today I'm very satisfied What his done today .I recommended to use this brokedown Rcavery company.

January 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Really made me feel calm & relaxed. Had a bit of a chit chat with the driver & the process went smoothly.

January 2, 2023
Unprompted review
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Reply from Breakdown Recovery Ltd

Thank you so much for your review. We're glad we were able to help!

Rated 5 out of 5 stars

Excellent, timely, knowledgeable, friendly service.

Excellent service. I needed my car to be recovered from a location it had been taken to and left with a flat battery. Paul was thankfully available the same day and was even able to come at the time I needed. He was clear over the phone about when he would arrive and what he could do. His ETA was brilliant for London traffic on New Year's Eve. He is very knowledgeable about batteries, and told me that I needed a new one, which I already suspected. As the car was not fit to drive the distance to my home, he recovered the car, and gave the battery enough of a jolt that it should make it to a local garage. It was a very friendly service and I felt that I was in the hands of a professional. I hope not to need my car recovered again, but if I do, this is the company I will call.

December 31, 2022
Unprompted review
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Reply from Breakdown Recovery Ltd

Wow! Thank you so much for this review. It means so much to us as a small company. We're so glad we were able to help!

Rated 5 out of 5 stars

My car had an ignition problem

My car had an ignition problem, parked in an awkward way to retrieve. With steering wheel locked allowing the car to only move forward and back.The team went beyond and over, working tirelessly manoeuvring the recovery truck with such skill in very freezing conditions. I am absolutely sure if it was any other recovery team, would have given up. Thank you guys your recovering my, I will definitely recommend you.

If I could give you more stars I would.

Many thanks I don’t know how I could have taken that car out!

Thank you!!!!

December 6, 2022
Unprompted review
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Reply from Breakdown Recovery Ltd

Hi Russell, thank you so much for this review. We really appreciate your positive feedback!

Rated 5 out of 5 stars

Excellent service provided 👍

First time using them and wont be the last. Excellent service, Rachel was lovely on the phone. The driver that came to help was very good. Very fast and reliable bearing in mind it was 1:00am in the morning. Price was very reasonable. Thank you guys. Keep up the good work.

December 10, 2022
Unprompted review
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Reply from Breakdown Recovery Ltd

Thank you so much for the great feedback!

Rated 5 out of 5 stars

Needed my battery changed

Needed my battery changed. Called Breakdown Recovery.
Customer service and the work was excellent.
Highly recommend these guys.

December 4, 2022
Unprompted review
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Reply from Breakdown Recovery Ltd

Thank you so much for your feedback!

Rated 5 out of 5 stars

Professional and friendly!

Broke down on the M4 and called these guys. Super helpful customer service with continuous updates on Whatsapp until the driver was there 45 minutes later and took us and the car home. Super friendly and helpful throughout. No doubt who I'm calling if that ever happens again!

November 26, 2022
Unprompted review
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Reply from Breakdown Recovery Ltd

Thank you so much for your feedback we really appreciate it!

Rated 5 out of 5 stars

Extremely responsive!

Extremely responsive, fast service picking us up in 45 minutes fairly far from the city, very friendly! Quite pleased

November 26, 2022
Unprompted review
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Reply from Breakdown Recovery Ltd

Thank you so much for your feedback we really appreciate it and were so glad we could help!

Rated 5 out of 5 stars

The service provided was very reliable

The service provided was very reliable, quick and professional. Within 2 hours, I was home, and everything was fixed. Highly recommend

November 23, 2022
Unprompted review
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Reply from Breakdown Recovery Ltd

Thank you so much for your feedback!

Rated 5 out of 5 stars

My car battery went flat and contacted…

My car battery went flat and contacted a few companies to help me. From my first call with Paul I knew I was in good hands. The driver was with me within 30 minutes from my call. Extremely helpful, I would definitely recommend :)

October 8, 2022
Unprompted review
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Reply from Breakdown Recovery Ltd

Thank you so much for your feedback we really appreciate it and were so glad we could help!

Rated 5 out of 5 stars

Amazing service

Thank you so much Rachel for helping me out. Oussama was also very helpful.

Overall I think they treated me with a lot of patience and kindness as I am a new driver and I struggle with ppl beeping at me.

November 13, 2022
Unprompted review
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Reply from Breakdown Recovery Ltd

Thank you so much for your feedback we really appreciate it as a small company!

Rated 5 out of 5 stars

Great experience with this company

Great experience with this company. From the first call with Rachel to completion, flawless service. Highly recommended.

November 10, 2022
Unprompted review
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Reply from Breakdown Recovery Ltd

Thank you so much for your feedback we really appreciate it!

Rated 5 out of 5 stars

A truly well deserved 5 or even more…

A truly well deserved 5 or even more stars RATING from us. The care and service given by Mr Oussama is so very helpful and fantastic. Would recommend anyone to keep this company number just in case. They are the best.

October 18, 2022
Unprompted review
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Reply from Breakdown Recovery Ltd

Thank you so much for your feedback we really appreciate it as a small company!

Rated 5 out of 5 stars

Outstanding support giving me a tow…

Outstanding support giving me a tow late at night arriving early hours of the morning. They couldn’t have been more helpful and were completely reliable turning up exactly when they said they would and keeping me updated in the meantime. Very prompt and efficient.

October 8, 2022
Unprompted review
Breakdown Recovery Ltd logo

Reply from Breakdown Recovery Ltd

Thank you so much for your feedback we really appreciate it and we're so glad that we were able to help!

Rated 5 out of 5 stars

Breakdown recovery

Rachel was extremely helpful and made my whole experience a lot easier.

September 11, 2022
Unprompted review
Breakdown Recovery Ltd logo

Reply from Breakdown Recovery Ltd

Thank you so much for your feedback we really appreciate it as a small company!

Rated 5 out of 5 stars

Excellent service

Excellent service, got recovered in 20mins. Rachel kept me updated through out there service

September 9, 2022
Unprompted review
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Reply from Breakdown Recovery Ltd

Thank you for your great feedback, we're so glad that we were able to help!

Rated 5 out of 5 stars

Professional and Reliable

Very professional, kept me in the loop with everything. Shout out Rachel!! Highly recommend.

September 9, 2022
Unprompted review
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Reply from Breakdown Recovery Ltd

Thank you so much for your positive feedback!

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