RST Breakdown Recovery Reviews 83

Very helpfull from start to end. Thank you🙏🏼

Having had car problems while in France, I needed recovery of a car, trailer, two adults and a doggie back to the UK.
I did a Google search and RST came up, I reached out and a chap called Daniel got back to me.
We discussed my situation and he came up with a solution and price, which wasn't quite as expensive as I expected, I already had a shuttle crossing booked and asked if we could use that, Daniel came up with a solution and a revised price, which suited. We agreed and we're put in contact with another chap to sort detail, this was the only sticking point, I had to emphasise my requirements, I was restricted in flexibility, but we reached agreement and a date and time for pick up arranged.
On the Day our driver, Ferik arrived, within 5 mins of the agreed time. He took control of the situation, loaded the car, hooked up the trailer got my wife, me and Jagger the dog into the cab, then off we went.
He was polite, courteous and a delight to share the drive with, plus, big bonus, he loved Jagger.
We arrived at our destination with two hours to spare.
I was expecting disappointment, but was pleased with the whole experience.

Having experienced a breakdown in the French Alps and having absolutely no idea what to do, RST came to the rescue. At such a time of stress, their reassuring and confident communication put all our concerns at ease meaning that we could focus on getting ourselves home safe in the knowledge that the car would get home at some point too. Despite the logistics, the car returned safely to the UK within a week and made its way to our local garage a week later. The team kept me informed of what was happening throughout and were fabulous. I hope to never have to use them again, but if the same fate befalls me again, I know who to contact! Thank you.

We couldn't drive our car back from south west France to the UK and being without European breakdown insurance ( big mistake!) found RST from a Google search. Helpful quick response and quote given. Car delivered back to UK within the week so got the job done, what more can you ask

Concise instructions and accurate times.
Driver even waited as I was out.
Easy to talk to Daniel at the office.
Would recommend and use again.
Thank you.

Great Company and service
The team recovered my Mercedes from France to the Uk
Quick service
Best price I had been quoted
No fuss
Extremely organised team
Very professional would absolutely recommend this company
Simon Uk

Very nice guy, very efficient work. Had no problems at all.

It was a very good experience at booking stage via WhatsApp. Response was prompt, accurate and satisfactory. Quote was fair compared with the market.
This part I would give 5 star.
The issue is with the driver's attitude on our way to garage. He took another job after me and when we arrived to main dealership he was quite rude complaining about waiting time for dropping the car as the dealership was slow showing him parking spot.
He claimed more money and his manner was rude towards me.
At the end the job was done, he apologised but this was a bitter experience. I would be reluctant to book in again although I appreciate this is an outsourced job to vendors.

Great customer service. Drivers friendly and knowledgeable. Would 100% use RST again.

Daniel and his team were fantastic.
We broke down in France with no way of getting our campervan home. He had the van towed and delivered back to our home within 24hours.
Incredible service, thank you.

Repatriated my car from France to UK in a fair and timely manner. Thank you

We broke down in bordaux vw camper trailer and 2 dogs . Came and got us and got us back home .
Nice people great communication.
The guy who got us really nice couldn’t be more helpful thanks you

Having been told we would need to wait 3 weeks for repatriation by the AA we decided to find our own way home. We found this company online and being very wary checked them out on Companies house and read all the reviews. We were sceptical that the reviews might not be genuine but did find Daniel extremely helpful. He arranged for Shayan to travel from the UK to collect us in Reims and we panicked when we got a message to say he missed the ferry and instead of a 9.00 am pick up it would be 2.00 pm and then we couldn’t get hold of either Daniel or Shayan despite messaging and calling. I was distraught convinced we had been scammed as we had paid a hefty deposit but then Shayan arrived in France and sent us live location tracking and arrived pretty much dead on time. He was such a personable, polite, unflappable young man (we did have some issues on the journey that he dealt with extremely well). If you are unfortunate enough to be in the predicament that we were and need recovering back to the UK from France I would have no hesitation in recommending Daniel and Shayan

Daniel and the team were absolutely brilliant, efficient and rescued me from France as my breakdown cover had run out 10 hours earlier! Highly recommended if you’re stuck and need saving.

From start to finish Daniel was brilliant. We required both us and our car to be transported from Reims to Calais; Daniel sourced a French truck & driver, they arrived within 2.5hours and drove us safely, in the middle of the night, to Le Shuttle Terminal. It was so great having someone working away, behind the scenes, sorting out a super stressful situation for us and communicating swiftly and efficiently all the way through the process. I wouldn't hesitate in recommending RST to anyone. Thank you guys!

Excellent service Danny is a great communicater. Our driver was courteous and spoke excellent English which helped us. Thank you all so much.

Our car required recovery from mid France to the UK following a breakdown. From first enquiry with RST, the focus was on support and solutions. Daniel is an excellent communicator and kept us updated at every stage - answered all questions and reassured me all the way. Once confirmed, the recovery by Chris and the team was efficient and swift. The car actually made it back to the main dealer in UK before we did. First class and efficient service - highly recommended.

Although we didn't use RST for the tyre repair, the lad was very helpful in helping us, would definately recommend as they seem professional

Excellent service. Good communication. Quick and reasonable price. Highly recommend

Recovered my motorhome from France , Picked it up a day earlier than agreed , Good communication through out the whole process and delivered with care by Keith the driver .
Overall very happy no issues or problems.