RST Breakdown Recovery Reviews 

87
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, highlighting its efficiency and reliability, especially during stressful situations. People frequently commend the staff for their professionalism, helpfulness, and empathetic communication, making interactions pleasant and reassuring. Reviewers are particularly impressed with the quick response times and the swift, careful delivery of vehicles, often exceeding expectations. Many also appreciate the clear and constant updates provided throughout the process, ensuring a smooth and worry-free experience.

What people talk about most

Service

Users describe positive interactions with service, highlighting its exceptional, quick, and responsive... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness and professionalism.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and efficiency of... See more

Response time

Customers had positive experiences with response time, often describing it as quick, responsive, and prompt.... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish Daniel was brilliant. We required both us and our car to be transported from Reims to Calais; Daniel sourced a French truck & driver, they arrived within 2.5hours and drove us saf... See more

Rated 5 out of 5 stars

Our car required recovery from mid France to the UK following a breakdown. From first enquiry with RST, the focus was on support and solutions. Daniel is an excellent communicator and kept us updated... See more

Rated 5 out of 5 stars

We rang RST in our hour of need and they did not let us down! Infact saved the day in very difficult circumstances. Exceptional service, quick, responsive and quite frankly amazing. Highly recommended... See more

Rated 5 out of 5 stars

They fulfilled all their agreement and arranged to recover and repatriate my Caravan Range Rover car myself wife and dog in the time frame stated . They took away all the stress and Dee our driver w... See more


Company details

  1. Towing Service

Written by the company

RST Breakdown Recovery offers a comprehensive 24/7 roadside assistance and vehicle recovery service throughout the UK. Specialising in emergency recovery, their services encompass on-the-spot repairs and towing to ensure prompt vehicle recovery during mechanical failures. Additionally, they provide mobile tyre services for flat tyres and jumpstart assistance for dead batteries. Operating with a team of professionally trained drivers and utilising advanced recovery trucks, they aim to provide swift, safe, and stress-free assistance to stranded motorists. RST Breakdown Recovery emphasises affordability and efficiency in their operations, catering to both emergency situations and regular callouts. For more details, you can visit their official website: RST Breakdown Recovery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(87)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb customer service

From start to finish Daniel was brilliant. We required both us and our car to be transported from Reims to Calais; Daniel sourced a French truck & driver, they arrived within 2.5hours and drove us safely, in the middle of the night, to Le Shuttle Terminal. It was so great having someone working away, behind the scenes, sorting out a super stressful situation for us and communicating swiftly and efficiently all the way through the process. I wouldn't hesitate in recommending RST to anyone. Thank you guys!

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Breakdown recovery from mid France to UK

Our car required recovery from mid France to the UK following a breakdown. From first enquiry with RST, the focus was on support and solutions. Daniel is an excellent communicator and kept us updated at every stage - answered all questions and reassured me all the way. Once confirmed, the recovery by Chris and the team was efficient and swift. The car actually made it back to the main dealer in UK before we did. First class and efficient service - highly recommended.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Recovered my motorhome from France

Recovered my motorhome from France , Picked it up a day earlier than agreed , Good communication through out the whole process and delivered with care by Keith the driver .
Overall very happy no issues or problems.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Late night puncture

The man on the phone was kind caring g and helpful. The two young men who came were lively. Although English was nit their first language they took pai s to care for me and .are me understand

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

I couldn't have chosen better

I had a nasty accident while driving in France and car was not driveable anymore (to be generous) and I had to leave it in a compound in France. I then contacted RST and Daniel was amazing. They were very clear with pricing, I paid the deposit and they went to pick up the car as agreed, just to find out that the compound was close on Friday afternoons. I already offered to pay for another journey there (the car needed to be picked up, I had really no choice) and pick up the car on a different day, but Daniel insisted with the people at the compound to pick up the car there and then. Everything was made worse by the different language and the fact that French don't speak English even if they know it. Car is now on its way back to the UK. I highly recommend RST to whoever wants a reliable, transparent service and updates about the progress. Thank you guys.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!!

Excellent service!!! Rang up and phone answered immediately (life saver especially when we’re in an emergency situation)!! Showed loads of empathy and kindness in such situation and was kind enough to send another company out to get our tyre replaced which will be quicker than what they can offer themselves! Had also ensure that the other company had contacted myself and to get in touch if I have any further issues. Definitely recommend this company to anyone who needs it!!! 🤩👍🏻💯

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

From calling and speaking with Daniel…

From calling and speaking with Daniel who was very professional, polite and helpful, we felt comforted in what was a very stressful situation, on the M20 in the rain.
The driver George, arrived within an hour and a half and we were on our way in under half an hour.
He took us all the way to a garage in Sunderland, a 5 hour trip and he was good pleasant company.
The cost was also very reasonable.
Well done!

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Very quick professional service

Very quick professional service. The person who took my call was extremely calming at a very stressful moment. The service tech shied up when they said he would. Couldn’t ask for more!

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service .

Great service .. managed to organise an emergency pick up within a couple of hours.
Thank you

October 31, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look