RST Breakdown Recovery Reviews 

87
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the highly professional staff. Many highlight the staff's empathy, helpfulness, and excellent communication, making stressful situations much easier. Reviewers frequently mention quick response times and efficient service delivery, often exceeding expectations. People appreciate the drivers for their courtesy, professionalism, and care, ensuring safe transport of vehicles and passengers. The company is widely recommended for its reliability, transparency, and ability to keep customers informed throughout the process.

What people talk about most

Service

Users describe positive interactions with service, highlighting its exceptional, quick, and responsive... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the helpfulness and professionalism of... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrivals and efficient... See more

Response time

Clients share positive opinions on response time, consistently praising the quick and efficient service they... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the company did not let them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish Daniel was brilliant. We required both us and our car to be transported from Reims to Calais; Daniel sourced a French truck & driver, they arrived within 2.5hours and drove us saf... See more

Rated 5 out of 5 stars

Our car required recovery from mid France to the UK following a breakdown. From first enquiry with RST, the focus was on support and solutions. Daniel is an excellent communicator and kept us updated... See more

Rated 5 out of 5 stars

We rang RST in our hour of need and they did not let us down! Infact saved the day in very difficult circumstances. Exceptional service, quick, responsive and quite frankly amazing. Highly recommended... See more

Rated 5 out of 5 stars

They fulfilled all their agreement and arranged to recover and repatriate my Caravan Range Rover car myself wife and dog in the time frame stated . They took away all the stress and Dee our driver w... See more


Company details

  1. Towing Service

Written by the company

RST Breakdown Recovery offers a comprehensive 24/7 roadside assistance and vehicle recovery service throughout the UK. Specialising in emergency recovery, their services encompass on-the-spot repairs and towing to ensure prompt vehicle recovery during mechanical failures. Additionally, they provide mobile tyre services for flat tyres and jumpstart assistance for dead batteries. Operating with a team of professionally trained drivers and utilising advanced recovery trucks, they aim to provide swift, safe, and stress-free assistance to stranded motorists. RST Breakdown Recovery emphasises affordability and efficiency in their operations, catering to both emergency situations and regular callouts. For more details, you can visit their official website: RST Breakdown Recovery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(87)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable honest fast and fair!

Our car had not moved for months and the MOT was due, however the car could not start - I did not know if it was the battery or something else! I contacted this car recovery company and, from start to finish, their service was absolutely top-notch. The operator was friendly and reassuring on the phone, clearly explaining the process and giving me an accurate estimate for when the recovery vehicle would arrive. Since I was using a business account, I asked for an invoice and true to their word, the paperwork was sent over with only a small deposit to pay.

True to their word, the driver showed up promptly and handled my car with the utmost care. He was courteous, professional, and made a stressful situation much more manageable. The towing process was quick and efficient, and my car was delivered safely to the Volvo garage without any issues.

I was particularly impressed with the transparency of their pricing—no hidden fees, just honest, fair rates. It's a relief to know there's a reliable company like this available when things go wrong on the road.
I can't recommend this car recovery firm highly enough. If you’re ever in need of a trustworthy and efficient towing service, look no further than RST breakdown recovery!

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Recovery service

RST Breakdown Recovery provide a great service with quick response time.
Vehicle was recovered within 45 minutes and taken safely to destination and the price was quite reasonable.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Great, very honest and very helpful service according to bad situation. Specially your service is very trusted and friendly and Excellent.

August 29, 2025
Unprompted review
Rated 4 out of 5 stars

Daniel was fantastic

Daniel was fantastic. His communication and customer service skills were perfect. He seemed to understand the stressful situation we were in. He had empathy and replied to our questions quickly and clearly.

It was a shame that the person subcontracted to take us and our van home from France didn't have the same customer service skills. 22hrs in a cramped rescue car was not the best end to our holiday.

At the end of the day, RST got us home at about the time they said they would.

August 24, 2025
Unprompted review
Rated 5 out of 5 stars

A life saver

A life saver. They were with us within 46 minutes and they kept in contact with us all the time. The recovery driver helped us get the car back into its allocated parking space.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Many other companies said call our would be several hours whereas this company had a recovery driver In just over the hour. The driver was outstanding and made sure I was comfortable, worked quickly to sort the car and was an excellent driver. All round perfect service, so grateful I called them to help!

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Quality service

Got stuck with an electrical fault which drained the battery of the car.
Pick up arrived well within an hour and the driver was able to jump start the battery with his power pack when standard cables had been no use. Great service

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Speedy and safe recovery!

Very quick to quote us for a recovery, very quick to come out to us (35mins) which was great as I had two young children in the car. Also had communication through WhatsApp on his eta. The recovery man was lovely and made me and my girls feel very at ease and safe. My youngest even fell asleep and my eldest was excited to go home in a different car 😂 The car was dropped off at the garage all safe and sound. Thank you again!

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE RST

If I could put 0 Would used RST to replace my tyres on our Classic Bentley agreed price and at 8pm a subcontractor turned up the agreement was we paid deposit and remaining balance on fit they didn't finish until nearly 10pm and asked for cash in the morning we noticed we had wrong size tyres contacted RST who refused to do anything about rectifying our situation so now a court case please take care

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Dont use this company

Just rang this company. Gave them all details of the car. Sent recovery out. Could not move car as in brake mode which is obvious when automatic and wont start. Will not give us our deposit back even though there fault. Totally wrong. Paid for a service they did not do

July 24, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look