Couldn’t control my hunger or eating habits until Brello. Only reason I gave 4 stars and not 5 is because I am only in six weeks. With that being said, the process was easy to get started. Any ques... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All processes have been pretty seamless from initial order to reorder. The technology piece could be better and easier. Price is reasonable, service was prompt from initial enrollment to reorders an... See more
Company replied
I'm so happy to find this company. I was able to get zepbound through my insurance company, but my insurance changed and couldn't get coverage for it any longer. This price and product is much more af... See more
Company replied
Brello Customer Service had a very fast response time via email. They not only solved my issue, helped with my renewal, yet also followed up after to make sure all was good and if any additional quest... See more
Company replied
Company details
Written by the company
Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.
Contact info
United States
- info@brellohealth.com
- brellohealth.com
4.1
Great
4K reviews
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Good customer service and support
Reps are always quick to respond and my meds come on time. I've recommended Brello to several people.
May 18, 2026
Unprompted review
Reply from Brello Health
Hi Denise,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health has been smooth, with quick responses and timely deliveries. It’s also wonderful to hear you’ve felt confident enough to recommend us to others—that truly means a lot.
We appreciate you taking the time to leave your feedback 😊
Brello's approval process was so simple…
Brello's approval process was so simple and user friendly. I was approved on a Saturday and had my medications in hand by Tuesday. Highly recommend!
April 18, 2026
Unprompted review
Reply from Brello Health
Hi Goodman,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health was simple, fast, and user-friendly—from approval through to delivery. It’s great to know everything arrived so quickly for you.
We truly appreciate you taking the time to leave your feedback 😊
Good medicine bad customer service
The medication works. The AP and website are terrible and not user friendly at all. I was sent medication and my card was charged after I specifically requested to delay the next dose. They refuse to provide a refund (for anything ever) and will not do anything to make up for my unauthorized payment.
May 15, 2026
Unprompted review
Reply from Brello Health
Hi Jane,
Thank you for sharing your feedback. We’re glad to hear the medication has been working well for you, but we’re very sorry for the frustration and confusion surrounding your order and billing experience.
At Brello Health, subscriptions and orders are handled separately. A subscription controls future renewals, while an order refers to a purchase that has already been placed and submitted for processing. Once an order has been processed, pausing the subscription does not automatically cancel that existing order.
We understand how this situation could feel frustrating, especially after requesting a delay. We have requested more information regarding your account and order so the team can further review your concerns.
Thank you again for taking the time to share your experience.
Couldn’t be happier with this Company
Couldn’t be happier with this Company. Prices are reasonable. Results have been good for me. Easy process to order and deliveries are timely. Love the tracking of progress on the app too. Using them for a year now.
May 16, 2026
Unprompted review
Reply from Brello Health
Hi Claudia,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health has been positive over the past year and that you’ve found the process easy, the pricing reasonable, and the results helpful for your journey. It’s also great to hear the app and tracking features have been useful for you.
We truly appreciate your continued trust and support 😊
This is my third 3 month order
This is my second 3 month order. I switched to Brello almost because of pricing, three months for what I had been paying for two months. I have lost since starting 90 lbs. Been easy of course I have changed some lifestyle options. My lab reports are best they have bee for last almost 30 years.
Fast service received my order within 2 days but I live very close.
November 3, 2025
Unprompted review
Reply from Brello Health
Hi Paulette,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health has been easy and affordable for you, and it’s especially wonderful to hear about your progress. That’s an incredible milestone, and we’re happy to be part of your journey.
We truly appreciate your continued trust and support 😊
Reply from Brello Health
Hi Zee,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health has been positive and that you find the service trustworthy.
We truly appreciate you taking the time to leave your feedback 😊
Excellent experience and good pricing.
My first 2 orders with Brello have been seamless and easy. It saves a small fortune from the non-compounded Trizepitide since I am self pay. The instructions were clear and I was able to work with the dr. for how to titrate my my doses. I am not a super - responder like some people so I feel like this is going to be a long or forever medication for me. And Brello has made it doable finacially.
May 16, 2026
Unprompted review
Reply from Brello Health
Hi Kim,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health has been seamless and that the pricing, clear instructions, and provider support have made your treatment more manageable. It’s also great to hear you’ve been able to work closely with your doctor on your dosing plan.
We truly appreciate you taking the time to leave your feedback 😊
Weight loss journey
Brello was the second provider I searched and so glad I did because the results are amazing. Very easy to work with and excellent service. Highly recommend them.
January 1, 2026
Unprompted review
Reply from Brello Health
Hi Monica,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health has been easy and that you’ve had amazing results on your weight loss journey. It means a lot to hear the service has been excellent for you.
We truly appreciate your recommendation and support 😊
They blew it.
For months, I was singing the praises of Brello Health and even sent four new customers their way. Shipments arrived in a timely fashion so I was very pleased , and also the pricing is the best out there! I was successful in my weight loss with their compounded tirzepatide. When I got down just below 22BMI, I requested to go on a maintenance dose. I didn’t care that I would still be paying the same amount. I just knew I didn’t want to regain the weight and have the food noises return. I was told I was not eligible to continue my script and I assumed it had to do with my current BMI. But I wanted to have a conversation with someone to have a better understanding of the denial and also to explain that I merely wanted to be on a maintenance dose. They escalated my request for a review and I was again denied. Which was fine. But what I wanted, and requested two to three times, was a conversation with someone about it. That request went ignored. That is a big, fat customer service ZERO in my book . And it was enough to knock out all the good points about them that I had seen early on. Too bad because I would’ve continued sending customers their way…but no more.
April 14, 2026
Unprompted review
Reply from Brello Health
Hi Vickie,
Thank you for taking the time to share this feedback. 💛
We truly appreciate the trust you placed in Brello Health and for referring others to us during your journey. We’re glad to hear you had success and positive experiences with shipping and pricing.
We understand how important it is to have clear communication and the opportunity to speak directly with someone about your concerns, especially after the progress you’ve made.
If it is alright with you, we would truly like the opportunity to make this right. Our team will send you an email to follow up further regarding your request and experience.
Your feedback regarding the lack of follow-up and communication has been noted and truly matters to us. Thank you again for sharing your experience honestly.
I plan to continue with future orders with Brello. …
I am so happy with Brello. To start, timely manner in which the order was complete from start to finish. The professionalism of the doctor. And the kindness and the knowledge from Customer Service which was amazing.
April 23, 2026
Unprompted review
Reply from Brello Health
Hi Penny,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health has been smooth from start to finish, and that you’ve felt supported by both the provider and our customer service team. It’s wonderful to know the process, professionalism, and care made a positive impression on your journey.
We truly appreciate your trust and look forward to continuing to support you 😊
Quick Full Service Attention to Detail
Quick, full-service attention to detail and fast delivery of cold meds in proper packaging made this one of my best decisions to date. The Brello price is still one of the best values on the market as well...
May 15, 2026
Unprompted review
Reply from Brello Health
Hi Michael,
We’re really glad to hear your experience has been so positive and that the attention to detail, fast delivery, and proper packaging made a strong impression. It’s especially great to know you feel our pricing offers real value as well.
We truly appreciate your kind words and are so grateful to have you as part of the Brello community 😊
So Much More Than Just a GLP-1 Program
After a year of research, I chose Brello Health to continue my GLP-1 journey, and I’m so glad I did. I’ve been extremely impressed with everything this company offers. Not only is it an affordable option for me, but the support included is incredible.
The membership includes access to an online community, an easy-to-use app, and a workout program with multiple types of exercises that can be accessed through the app or even streamed on your television.
Before choosing Brello Health, I was prescribed Zepbound through my doctor, but I never had the level of support and guidance that I have now. The sense of community, accountability, and overall wellness support has made a huge difference for me.
I truly can’t say enough good things about my experience so far.
May 16, 2026
Unprompted review
Reply from Brello Health
Hi Shawne,
Thank you so much for sharing this 💜
We’re truly grateful you chose Brello after your research, and it means a lot to hear that your experience has been so positive. We’re especially happy that the support, community, and wellness tools like the app and workout program have made a meaningful difference in your journey.
Your kind words about your experience truly mean a lot to our team. Thank you for being part of the Brello community—we’re so glad to have you with us 😊
They are ver they friendly
They are very friendly, product information is very informative. Ordering process is very easy, shipping is fast. Great customer service, plus plan support is top notch.
May 16, 2026
Unprompted review
Reply from Brello Health
Hi Tabatha,
Thank you so much for sharing your experience 💜
We’re truly happy to hear that you found our team friendly, the information helpful, and the entire process smooth and easy. It means a lot to know you’ve had a great experience with our customer service, shipping, and ongoing plan support.
We genuinely appreciate your kind words and your support of Brello 😊
It was difficult in the beginning to…
It was difficult in the beginning to see if I was accepted or not. I think the communication could have been better. I like the fact they sent three months at a time, but I have gained 4 pounds in two weeks. It’s not cutting my cravings or appetite at all, but I switched companies because this one was more affordable the other group I was with when it’s $650 every six months just for me to participate. I’m hoping when I start month too that that will curve my appetite and I’ll start losing weight again.
May 16, 2026
Unprompted review
Reply from Brello Health
Hi Charlotte,
Thank you for sharing your experience and honest feedback. 💛
We’re sorry to hear the beginning of the process felt unclear and that communication did not meet your expectations. We also understand how discouraging it can feel when you’re not yet seeing the appetite suppression or results you were hoping for.
At Brello Health, to help the provider determine the best approach for your care, it's important to share any history of using GLP-1 medications in the intake form 📋
Once your information is submitted, a healthcare provider will review it and move forward with next steps if appropriate. If they need anything else from you, they’ll reach out directly.
We truly appreciate you giving us the opportunity to be part of your journey and hope month two brings more positive progress for you 😊
I am very satisfied with Brello.
I am very satisfied with Brello.
It takes no time to get your prescription and delivery. Would highly recommend!
January 15, 2026
Unprompted review
Reply from Brello Health
Hi Kelly,
Thank you so much for your kind words 💜
We’re so happy to hear you’ve been satisfied with your experience and that the prescription and delivery process has been quick and smooth for you. Your recommendation truly means a lot to us.
Thank you for choosing Brello and for being part of our community 😊
ONE YEAR ANNIVERSARY!
I’ve been with Brello almost a year and I’m a huge fan. The product AND the customer service are perfect. I especially appreciate being able to work with the provider consultant to customize the dose so I’m only using enough to keep getting great results. Keep on keeping on, Brello! ☺️
May 16, 2026
Unprompted review
Reply from Brello Health
Hi Sammy,
Thank you so much for sharing this and happy almost one-year anniversary with Brello 💜
We’re truly grateful for your continued trust and support throughout your journey. It means so much to hear that both the product and the support you’ve received have made such a positive impact for you.
We’re especially glad you’ve felt supported in working with your provider to find the dosing approach that works best for your goals and progress. Thank you again for your kind words and encouragement—we’re so happy to have you as part of the Brello community 😊
I love Brello Health
I love Brello Health. The trizepitide has changed my life since starting my journey with them! Renewals are always on time and shipping is fast. The price is awesome and it comes from a verified trusted pharmacy!!!
May 16, 2026
Unprompted review
Reply from Brello Health
Hi Holly,
Thank you so much for sharing this 💜
We’re truly happy to hear your journey with Brello has been such a positive and life-changing experience. It means a lot to know you’ve been happy with the renewal process, fast shipping, and overall value we provide.
We also really appreciate your trust in the quality and care behind our pharmacy partners. Thank you for being part of the Brello community—we’re so grateful to support you on your journey 😊
Crap policies
Brello is now requiring their prescribers to take customers down to the lowest dose if they have not ordered for a while, no matter the reasoning (including when due to Brello's own difficulties in serving their customers and peculiar account errors by Brello staff). This new policy is not published anywhere I can find. I will be going elsewhere prior to my next renewal date because they charge the $499 upfront when they email out the questionnaire for the next shipment and the only way to refund the charge is minus a $50 fee. So, by the time customers know for certain they've been prescribed the tiny starting dose, customer has already been charged (they're auto charging prior to customer completing the questions, etc.). BS.
Edit: I have canceled my Brello subscription. As all can see from Brello's reply, customers are billed when the questionnaire is sent out (prior to receiving info from customers and prior to any information from the prescriber) then there is $50 charge for canceling when one learns they are definitely reduced to the lowest dose (which IS going to occur based upon the experience of most other customers recently). There is also a $50 fee to further communicate with the prescriber and, reportedly, another $499 fee for an earlier refill (customers are apparently told to use what they have, then ask for earlier refill thus negating the $499/month agreement). This is not acceptable to me when a customer has been taking 15 mg. The lowest dose will do nothing.
May 14, 2026
Unprompted review
Reply from Brello Health
Hi J,
Thank you for taking the time to share your experience. We understand how frustrating this situation has felt, especially when expectations around dosing, billing timing, and refunds did not align with what you anticipated.
We’d like to provide a bit more clarity regarding the renewal and billing process at Brello Health. Patients receive a 12-week medication supply, but billing occurs at the 10-week mark to help avoid interruptions in treatment. This allows time for provider review, pharmacy processing, compounding, and shipping before the current supply runs out.
The upfront amount charged covers the full 12-week medication course — there are no additional charges for the remaining two weeks.
Regarding refunds, as outlined in the Terms and Conditions accepted during enrollment, the $50 professional fee covers the required clinical review performed by a licensed provider to determine treatment appropriateness. Once that review has been completed and the order submitted to the partner pharmacy, that fee remains applicable.
We have requested more information regarding your account and treatment plan so the team can further review your concerns.
Feedback like yours is important, and we truly appreciate you taking the time to explain your experience.
Would Recommend
Brello has been great to work with. They have helped me along in my health journey. I have recommended them to my closest friends and would again.
April 16, 2026
Unprompted review
Reply from Brello Health
Hi Nicki,
Thank you so much for sharing this 💜
We’re truly happy to hear Brello has been able to support you throughout your health journey. It means so much to know you’ve had a positive experience and have felt confident recommending us to your close friends.
We genuinely appreciate your trust and support, and we’re so grateful to have you as part of the Brello community 😊
LOVE THIS COMPANY I've been with Amble AND FRIDAY
I've been with Amble, Fridays and another company and this is such a great and wholesome business. No issues 24/7 assistance. I've had no negative reactions or side effects I am taking a minimal dose and I have not had to go up. The B6 in it is helping me. I LOVE Brello and will be sticking with them no doubt.
April 4, 2026
Unprompted review
Reply from Brello Health
Hi there,
Thank you so much for sharing this 💜
It means so much to hear that after trying other providers, you found Brello to be the right fit for you. We’re really glad your experience has been smooth, supportive, and positive throughout your journey, and it’s wonderful to know you’ve been feeling well on your treatment plan.
Your kind words about our team and support truly mean a lot to us. We’re so grateful for your trust and honored to be part of your journey. Thank you for being part of the Brello community 😊
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