Couldn’t control my hunger or eating habits until Brello. Only reason I gave 4 stars and not 5 is because I am only in six weeks. With that being said, the process was easy to get started. Any ques... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All processes have been pretty seamless from initial order to reorder. The technology piece could be better and easier. Price is reasonable, service was prompt from initial enrollment to reorders an... See more
Company replied
I'm so happy to find this company. I was able to get zepbound through my insurance company, but my insurance changed and couldn't get coverage for it any longer. This price and product is much more af... See more
Company replied
Brello Customer Service had a very fast response time via email. They not only solved my issue, helped with my renewal, yet also followed up after to make sure all was good and if any additional quest... See more
Company replied
Company details
Written by the company
Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.
Contact info
United States
- info@brellohealth.com
- brellohealth.com
4.1
Great
4K reviews
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Love,love,love Brello!Reordered on May…
Love,love,love Brello!Reordered on May 13, got the email today saying it will be delivered May 15.
The customer service is excellent.
May 14, 2026
Unprompted review
Reply from Brello Health
Hi Wendy,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health has been smooth and timely, and that your reorder and delivery process moved so quickly. It’s also wonderful to hear our customer service has made a positive impression.
We truly appreciate your support and feedback 😊
Easy Peasy
Easy to place orders, which are shipped promptly and received in cold packaging. Easy to communicate with the Brello health advisor and schedule delivery. It’s all you need for a product that works.
May 10, 2026
Unprompted review
Reply from Brello Health
Hi Martin,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health has been smooth and easy from ordering through delivery. It’s great to know communication, scheduling, and packaging have all worked well for you.
We appreciate you taking the time to leave your feedback 😊
Tirzepatide is awesome
Tirzepatide is awesome. I have lost 59lbs total in 6 months. Its the best diet medication that I have ever tried and it works. I still eat whatever I want and still losing the weight.
May 14, 2026
Unprompted review
Reply from Brello Health
Hi Tammy,
Thank you so much for sharing your experience 💛
We’re really glad to hear you’ve had such positive results with tirzepatide through Brello Health and that your journey has been going well over the past several months.
We truly appreciate you taking the time to leave your feedback and share your progress 😊
Brello Health really answered all of my…
Brello Health really answered all of my questions and concerns. They make it very affordable. Haven’t started yet but really excited to.
May 13, 2026
Unprompted review
Reply from Brello Health
Thank you for your kind review! We’re so glad we could help answer your questions and concerns and make the process feel more accessible for you. Excited for you as you begin your journey, and we’ll be here to support you every step of the way 💜
It’s still early in my time with Brello…
It’s still early in my time with Brello but I have been extremely pleased with the Customer Service. I had to switch from Ozempic due to insurance not covering the cost. I did start at a lower dose since I wasn’t sure if I would have side effects. Everything has gone smoothly so far!
May 14, 2026
Unprompted review
Reply from Brello Health
Thank you for sharing your experience, Jacque! We’re so glad to hear everything has been going smoothly so far and that our customer service team has been able to support you during your transition. We appreciate you trusting Brello to be part of your wellness journey 💜
I have been using Brello for a year and…
I have been using Brello for a year and have always had excellent customer service. I appreciate the openness from the company and staff is wonderful.
May 13, 2026
Unprompted review
Reply from Brello Health
Thank you for being part of Brello for the past year and for sharing your experience. We truly appreciate your kind words about our team and customer service. It means a lot to know you’ve felt supported throughout your journey with us. Thank you again for your trust and support 💜
My question was answered
May 9, 2026
Unprompted review
Reply from Brello Health
Thank you for your review, Mike! We’re glad we could answer your question and help out. If there’s anything we could have done to make your experience a 5 star one, we’d really love to hear your feedback. We’re always looking for ways to improve and provide the best experience possible 💜
Brello is great if they service your area!
Brello has been great. Responsive, affordable, customizable source for Tirzepatide. I've lost over 20 lbs in the last 4 months.
Waiting for my second shipment!
May 11, 2026
Unprompted review
Reply from Brello Health
Hi Ed,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health has been responsive, affordable, and supportive of your journey. It’s also great to hear about the progress you’ve made over the past few months.
We appreciate you taking the time to leave your feedback, and we hope your second shipment arrives soon 😊
Brello Customer Service had a very fast…
Brello Customer Service had a very fast response time via email. They not only solved my issue, helped with my renewal, yet also followed up after to make sure all was good and if any additional questions. Customer service was top notch and appreciate this. Highly recommend reaching out if ever an issue and proved by giving quality service.
May 13, 2026
Unprompted review
Reply from Brello Health
Hi Annette,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health customer service was responsive, supportive, and thorough throughout your renewal process. Following up and making sure your concerns are fully resolved is something we truly strive for.
We really appreciate your recommendation and your kind feedback 😊
Fast and easy
Fast and easy. I was looking for help with weight loss and food cravings. I looked at every online platform and they all had hidden price increases depending on what you were looking for. Brello was straight forward and prices were as shown at time of signing up.
April 2, 2026
Unprompted review
Reply from Brello Health
Hi Samantha,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health has been fast, easy, and straightforward. Transparency is important to us, so it’s wonderful to hear the pricing and sign-up process felt clear and hassle-free for you.
We appreciate you taking the time to leave your feedback 😊
Speedy and responsive
Speedy and responsive. I appreciated how quickly my order was fulfilled and the considerable amount of information that was available for support. The android app isn't super stable but that's not a deal breaker for me.
December 2, 2025
Unprompted review
Reply from Brello Health
Hi Autumn,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health has been speedy and responsive, and that the support information available has been helpful throughout the process.
We also appreciate you mentioning the Android app stability concerns. Feedback like this is important and helps us continue improving the experience for everyone.
Thank you again for taking the time to leave your feedback 😊
Reply from Brello Health
Hi Sharon,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health has been smooth and hassle-free from start to finish.
We appreciate you taking the time to leave your feedback 😊
I'm so happy to find this company
I'm so happy to find this company. I was able to get zepbound through my insurance company, but my insurance changed and couldn't get coverage for it any longer. This price and product is much more affordable than other options and was delivered quickly. All items needed for home use were included in the refrigerated pack with complete instructions. I'm thankful to be able to continue using this on my healthcare journey!
May 5, 2026
Unprompted review
Reply from Brello Health
Hi Janet,
Thank you so much for sharing this 💛
We’re really glad to hear you found Brello Health during such an important part of your healthcare journey. It’s great to know the pricing, delivery speed, packaging, and included instructions helped make the transition feel easier and more accessible for you.
We truly appreciate you taking the time to leave your feedback and are happy to continue supporting you 😊
9 weeks and going strong
I have been on Brello fo9 weeks, lost 16 pounds . No appetite, feel full really quick . Minimal side effects.i have a long way to set my goal but I believe it doable. I am waiting for my next delivery
May 10, 2026
Unprompted review
Reply from Brello Health
Thank you for sharing your experience, Kathy! We’re glad to hear things have been going well for you and that you’re feeling supported on your journey. It’s great to know the process has been manageable as you work toward your goals. We appreciate your trust in Brello and look forward to continuing to support you.
The medicine is fine but it is…
The medicine is fine but it is impossible to get hold of anyone. Very difficult to reorder subscription
May 10, 2026
Unprompted review
Reply from Brello Health
Thank you for sharing your feedback, Marian. We’re glad to hear you’re satisfied with the medication itself. We also take your concern about reaching our team and managing subscription renewals seriously.
We have responded to your email, and we kindly ask that you check your inbox for our reply. Your message was received while our team was out of office and we appreciate your patience.
Clear and reliable communication is important to us, and your comments help us continue to improve. Thank you for your input and for being part of Brello.
Excellent Provider
Excellent service. The provider listened and was available. I even had to bump my renewal back two weeks and it was no problem. At one point I had a problem with a shipment and Brello/ Southend fixed it immediately . Their pricing is competitive and have had great success with their product.
May 10, 2026
Unprompted review
Reply from Brello Health
Thank you for sharing your experience, Pat! We’re glad to hear you felt supported throughout your care and that your provider was available when needed. We also appreciate you mentioning the flexibility with your renewal and the quick resolution to your shipment concern. Providing responsive service and a smooth experience is very important to us. We are happy to be part of your wellness journey.
The staff at Brello were very attentive…
The staff at Brello were very attentive to my needs. I spoke with several departments and multiple people. Each person responded with the most current information they had at the time, they continued communication with me until all my inquiries and concerns were answered.
Very patient and friendly.
May 4, 2026
Unprompted review
Reply from Brello Health
Thank you for sharing your experience, Tricia! We’re so glad to hear our team was able to provide attentive and consistent support throughout your experience. Clear communication and making sure every question is addressed are very important to us, and we truly appreciate your kind words about our staff’s patience and friendliness. Thank you again for choosing Brello!
Prompt services
Prompt services. Some delay in medication delivery but it was during peak timing. I loved the formulation and ease of use of the service.
June 26, 2025
Reply from Brello Health
Thank you for sharing your experience, Justin! We’re glad to hear you found the service easy to use. We also appreciate your patience with the delivery timing during a high volume period. Your feedback means a lot to our team, and we’re grateful for your support of Brello.
After I filled out the online form
After I filled out the online form, I was assigned a doctor. Within a day, the doctor approved me and sent a prescription to their pharmacy. 8 days later my medication was delivered to my door step in a thick styrofoam cooler, packed with ice packs. The cooler contained 3 months worth of medication, syringes, swabs and very detailed instructions.
I also like the fact that I now have an online portal that I can message my doctor through if I have any questions.
Before my second 3 months were about to come up, the doctor messaged me to see how I was doing, what dose I was on, and did I want to stay at that dose or continue to slowly increase my doses.
This time it was less than a week and my medication arrived at my door.
I'm very impressed with how everything has been handled. I also like the fact that if I wish to put my membership on hold in the future for whatever reason, I can also do that.
May 10, 2026
Unprompted review
Reply from Brello Health
Thank you for taking the time to share your experience, Cathy. We’re so glad to hear the process felt smooth and supportive from start to finish. Providing clear communication, timely delivery, and ongoing access to care is very important to us, so it’s great to know those parts of your experience stood out. Thank you again for your trust and support of Brello!
Good and reliable
As a long-time customer I'm happy with everything - medication and customer support are great. Always fast and prompt shipping.
May 9, 2026
Unprompted review
Reply from Brello Health
Hi L.K.,
Thank you so much for sharing this 💛
We’re really glad to hear your experience with Brello Health has been consistently positive, and that both the medication and customer support have met your expectations. It’s also great to hear shipping has been fast and reliable for you.
We truly appreciate your long-term trust and support 😊
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