Sleep Consultant & Parent Adviser. Reviews 

227
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise and supportive guidance, which helped many achieve significant improvements in their children's sleep patterns. The service is frequently highlighted for its effectiveness in establishing routines and providing valuable post-visit support, leading to happier children and well-rested parents. Many people appreciate the clear, direct approach, which, though strict, delivers impressive results and transforms family life. However, some customers also noted that the communication style could be abrupt or defensive, and a few found the rigid approach to be less empathetic than desired. A small portion of people were dissatisfied with the lack of flexibility and the

What people talk about most

Staff

Reviewers highlight positive aspects of staff, often describing them as highly experienced, professional, and... See more

Product

Consumers find the product to be highly effective, with many reporting that their babies started sleeping... See more

Service

Customers consistently note positive experiences with service, often praising the effectiveness of the sleep... See more

Customer service

Customers had positive experiences with customer service, highlighting the invaluable ongoing support and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the structured routines... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our daughter had been waking 3-4 times a night before Brenda arrived and now sleeps from 7-7 every night. Brenda won't sugar coat things for you, she is very straight talking but she does produce resu... See more

Company replied

Rated 5 out of 5 stars

Brenda completely changed our lives, basically overnight. Our son hadn't been sleeping through the night since we returned from Australia on holiday for almost two months and we were at our wits end.... See more

Company replied

Rated 5 out of 5 stars

We got Brenda onboard when our baby was 8 weeks old and we were put into a routine on the same day and our daughter responded to it instantly. She went from not sleeping at all, to sleeping... See more

Company replied

Rated 5 out of 5 stars

Not sure what we would have done without Brenda. Our son was a terrible sleeper and following Brenda’s advice and her personalised daytime routine he is now sleeping through the night. Brenda gave us... See more

Company replied


Company details

  1. Child Care Center

Written by the company

A professional qualified and experienced nanny offering consultancy and advice to parents of newborn babies and children. The advice and support is non judgmental, easy, straight forward, supportive and practical. After a lifetime of working in a career with babies and children I have a wealth of experience to share. An additional 3 years experience working in a special care baby unit with sick and premature babies and 21 years supporting parents overnight as a night nanny. This experience has enabled me to condence my knowledge and share it with parents who may have become parents for the first time. The advice, support and practical help in most cases takes place in the parents home. If the parents are overseas the help can be shared in an online meeting or phone call. Advice is very much a personal approach to the individual child and the uniqueness of that family life. Ethnicity and cultural backgrounds are always taken consideration as many families live overseas and parents come from diverse backgrounds. Above all I respond well to communication and support each family with the same enthusiasm with my job today as I did the first day I became a trained nursery nurse.


Contact info

4.8

Excellent

TrustScore 5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(227)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brenda has changed our lives!

Brenda changed our lives in just a matter of days and now three weeks on we have two very content sleepers. Before Brenda's involvement our 2 year old would be hard work to put to sleep which was so time consuming and he would wake multiple times a night, now he sleeps through, 7.30pm till 7am. Our 9 month old had developed similar habits and with Brenda's programme he now sleeps from 7.10pm till 6.30am. We have our evening's back and are enjoying more time together as a couple.

Brenda's approach was exactly what we needed, her input has been so valuable and all her changes worked.

November 25, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Well done to everyone! :-)

Rated 5 out of 5 stars

Brenda is a lifesaver

Brenda has been a saviour for us for both our baby boys. Our first born never slept through the night (at nine months) until she got us on a schedule and, once following her plan, he was sleeping through (7-7) within the first 48 hours. After that success, we were struggling with our second born who at 9 months wouldn’t take a bottle, eat solids, or sleep through the night and she helped guide us through stopping breastfeeding and getting on a schedule that would compliment all the changes. Similarly, once we met with her, he immediately started taking a bottle and eating in the first 24 hours! Her methods are no nonsense which is why they yield such fast results. It’s hard navigating these changes and staying strong when these little guys are so stubborn - you worry letting them cry a bit or making big changes might not work when you’re deep in it - but having Brenda as a guide, you know you’ll see significant change quickly and that the plan will work which gives you all the confidence you need to move forward. They have both become excellent sleepers and we’re all happier because of it!

October 12, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

What a lovely story! :-)

Rated 5 out of 5 stars

Brenda is incredible!

Brenda is a must if you are able to access her support. If you are struggling with your babies sleeping and eating, Brenda has extensive knowledge from years of experience in the field. Brenda is able to give you tips and tricks she has accumulated through her accomplished career. The day Brenda came over, not only were our lives improved but our daughters also. We have now been following her routines from 3 months of age and our baby is currently 7 months. We have just purchased the final 3 routines. I wouldn’t have got through the last 4 months without Brenda’s clear and honest advice. If you are having trouble currently, do not hesitate to reach out to Brenda to get her support.

November 21, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you, glad to hear M is doing so well. :-)

Rated 5 out of 5 stars

Brenda has been our absolute saviour…

Brenda has been our absolute saviour with both our children, settling them into better sleep patterns with clear guidance and firm direction, giving me the confidence as a new mother to implement and everyone has been so much happier as a result. I would not hesitate to recommend her with any sleep issues you are facing with your children, without her I couldn't have managed. Thank you so much Brenda!

November 13, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you soooooo much! :-)

Rated 5 out of 5 stars

Incredible help and support with our 3.5 year old

After 5 months of unmanageable bedtime tantrums and early wakes with our 3.5 year old, who had just started pre-school, and the impending arrival of a new baby I had completely run out of steam. I am so grateful to have found Brenda, who was recommended to me by a friend. Through the implementation of a new, tailored routine that fits with our family and the upcoming changes, we saw a noticeable difference within a couple of days and after a couple of weeks all our challenges had left the building. I can now rest throughout the remaining weeks of my third trimester and don’t have the additional worry of my older child’s sleep challenges hanging over me ahead of the new arrival. I couldn’t have done it without Brenda’s guidance and support - I thought I’d read every book and every blog, her insights were absolutely invaluable. Thank you, Brenda!

October 7, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you for the lovely review. :-)

Rated 5 out of 5 stars

Sleep solved!

Brenda came to help with our 5.5 month old little boy who was struggling with sleep and we were at our wits end - he is almost 2.5 now an excellent sleeper and has been ever since Brenda came to visit and share her brilliant advice and routines, we only have her to thank!

November 30, 2023
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Hope it goes well the second time too! :-)

Rated 5 out of 5 stars

A routine that works!

We used Brenda when our daughter had just turned four months. She tended to wake up 2 to 3 times a night, and wanted to feed every couple of hours in the day. It made planning and going out very difficult and overwhelming. Since Brenda has implemented a routine, it has helped immensely with being able to get out, with a more content and well rested baby!
Thanks again Brenda!

August 9, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

....and thank you Niki, a pleasure :-)

Rated 5 out of 5 stars

Brenda was great

Brenda was great. She got straight to work the moment she arrived. Identified the issues and provided direct advice as to how help our 2 year old. She got the background on the whole family, his daily routine, sleep patterns and identified the simple changes we needed to implement.

It worked within a day!

She also provided great support for our eldest who also had a few issues, but we hadn’t noticed due to the focus on the youngest.

The support for after the original visit was a great help to keep us on course.

August 21, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

It was great working with you. :-)

Rated 5 out of 5 stars

Brenda was a great help sleep training…

Brenda was a great help sleep training our son, she gave us a routine which meant his night sleep was more likely and within a couple of days he went from multiple 2 hourly wakes up to 10-11 hours! We were referred by a friend and we will be recommending her to our friends!

October 28, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

It was a rocky ride but we got there in the end :-)

Rated 5 out of 5 stars

Brenda has saved us twice

Brenda has saved us twice and thanks to her we have two happy, thriving boys who love their sleep. I was struggling with my first baby settling and sleeping and was very anxious. After being recommended by a close friend, Brenda came to help get our 10 week old baby in a routine and sleeping through the night within a few days. At almost 3 he is still doing amazingly well.
When our second little boy came along, we attempted to repeat what we had learnt, but felt the direct support and advice from Brenda was necessary and again it has been completely invaluable.
It’s hasn’t always been easy, but so worth it and I truly think her help has resulted in much happier kids and parents.
We will be forever grateful for her help and cannot recommend her enough.

July 1, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Glad to hear both boys are doing so well :-)

Rated 5 out of 5 stars

Highly recommend

Brenda managed to get our daughter sleeping through the night within three months. We would highly recommend her services. A wonderful support

October 15, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you. :-)

Rated 5 out of 5 stars

We asked for Brenda’s help as our 9…

We asked for Brenda’s help as our 9 month old was up several times at night and refusing solids. She helped us with our routine and now we have a happier, fuller baby who sleeps through! Yippee! Thank you Brenda!

October 2, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you Eliza! :-)

Rated 5 out of 5 stars

Brenda - A dream come true!

Wow! Brenda has honestly been a lifesaver. I can’t recommend her enough for getting my baby boy to sleep through the night, not only has she helped me get a full night sleep every night but also my baby has a proper routine. I wish I had found Brenda sooner and can’t thank her enough for her help

October 9, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you Danielle. :-)

Rated 5 out of 5 stars

Brenda has given us great advice and…

Brenda has given us great advice and really supported us through sleep training with our second child. Brenda gave us great tips and tricks which helped immediatley with our little one’s sleep. Brenda also carved out a plan that worked for our family and situation and that gave us confidence. We are really pleased to have learnt so much from Brenda.

October 22, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Keep up the good training! :-)

Rated 5 out of 5 stars

Brenda is the best!

Brenda has been an amazing help to myself and my husband since my son was born. She has advised us on everything from sleep routines to feeding and general health concerns and has always been at the other end of the phone to help us with any concern we had. As a new mum it can be daunting at times and having Brenda’s advice on hand was so comforting and reassuring. Brenda is a very professional , caring and trustworthy person. I cannot thank Brenda enough for helping me with sleep routines, my son was sleeping through the night from 3 months old and has been sleeping through every since, (he is now 2 years old) this has been fantastic for both myself and my son as he has a good restful sleep and I get to have the evening free to rest. Anytime our son was having difficulty sleeping Brenda always new what was wrong and how to resolve it quickly. I highly recommend Brenda to anyone looking for reliable and professional advice! She really is the best out there!

October 18, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Let's continue the good work! :-)

Rated 5 out of 5 stars

Highly recommended sleep trainer…

We were referred to Brenda from close friends who couldn’t say enough good things about Brenda. So we took a leap of faith hoping for similar results. Our 1 yr old wasn’t sleeping through the night, which started at 10 months and we couldn’t figure out why. Needless to say we called Brenda. She took her time and understood all of us and our routine, was very accommodating on call times given we are UAE based was never rushed or on a time crunch to attend to other clients, we felt like we got her full attention over a few video calls. What was more impressive was the daily
Follow ups for the first couple
Of weeks to and a gentle taper once situations improved. With a few tweaks and tips we are sleeping through the night, well rested, happy and healthy.

We highly recommend Brenda.

September 16, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you Anand. All the best! :-)

Rated 5 out of 5 stars

Brenda’s approach worked well for us

Brenda’s approach to sleep training worked very well for us. She clearly has a lot of experience and it shows. We are very happy with the results and our little one now sleeps through the night and is happier. It also makes a massive difference for us to get a good night sleep.

June 19, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you Nikolas. That last blip might have been his teeth!

Rated 5 out of 5 stars

Best parenting decision we made

Hiring Brenda was the best decision we made on our parenting journey. We contacted Brenda with a 7 week old who hated lying down because of reflux. She visited us and took the time to get to know our baby, understanding his individual sleep needs, and our family. She never holds back in giving advice, but it was all completely justified and fair. She gave us a routine and asked us to stick to it strictly. Within days our little one was napping regularly, hitting bedtime tired, and sleeping well. She helped me navigate the dream feed (and dropping it), and our little one slept 12 hours a night at 9 weeks old - not because Brenda forced anything but because she gave him the structure to do so and he was ready. He is the happiest little boy because he is well slept, and his parents are much happier for the sleep too. A well slept household is a harmonious one! Because of Brenda’s expert guidance we did not experience the 4 month sleep regression as he knew how to put himself back to sleep when he woke in the night.

Finally, I contacted Brenda a few days ago when he suddenly started waking early. Within a few hours she was on the phone with a plan, helping guide me through. We are back to sleeping 12 hours already.

She is truly incredible. Yes she is forthright, but she knows what she is talking about and her experience is unparalleled. If you want to buy your sleep back, and have a happy, healthy, well slept baby, this lady is the best.

October 9, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

OMG! What kind words, thank you. :-)

Rated 5 out of 5 stars

Well worth it

Brenda changed things dramatically for the better after we were experiencing significant challenges with both sleeping and feeding in the first few weeks. She gave us a very clear framework and practical guidance which were both invaluable in terms of helping to establish a routine, resulting in a much happier mum and baby. Thank you Brenda!

July 15, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you Kate :-)

Rated 5 out of 5 stars

The help that we needed

Brenda came to us when our baby girl was 6 months to help us with her sleeping habits which consisted of exclusively contact napping and sleeping. While we loved the cuddles it sadly wasn’t sustainable and so Brenda helped us create a schedule that enabled all of us to sleep better. 12 months later we’re still reaping the benefits of her help! Highly highly recommend and would use again.

October 8, 2023
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you. :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look