Sleep Consultant & Parent Adviser.Reviews 

227
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, experience, and ability to deliver results, often transforming challenging sleep situations within days. Many highlight the effectiveness of the routines provided, leading to significant improvements in children's sleep patterns and overall family well-being. The service is frequently described as a game-changer, with people appreciating the clear guidance, support, and confidence it instills in parents. However, some customers also noted that the communication style can be very direct and the approach to sleep training is strict, which may not suit every family, particularly those seeking a more empathetic or flexible method. A few other people also felt that the rigid, one-size-fits-all approach did not always account for individual baby temperaments or specific needs, leading to some discomfort or regret.

What people talk about most

Staff

Consumers find staff to be positive, with many describing a staff member as a "miracle worker" and "game... See more

Product

Reviewers mention positive feedback about the product, with many customers reporting that their babies... See more

Service

Customers consistently note positive experiences with service, often praising the effectiveness in... See more

Customer service

Clients share positive opinions on customer service, highlighting the invaluable ongoing support and guidance... See more

User experience

People report positive experiences with user experience, finding that implementing a routine instantly helped... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our daughter had been waking 3-4 times a night before Brenda arrived and now sleeps from 7-7 every night. Brenda won't sugar coat things for you, she is very straight talking but she does produce resu... See more

Company replied

Rated 5 out of 5 stars

Brenda completely changed our lives, basically overnight. Our son hadn't been sleeping through the night since we returned from Australia on holiday for almost two months and we were at our wits end.... See more

Company replied

Rated 5 out of 5 stars

We got Brenda onboard when our baby was 8 weeks old and we were put into a routine on the same day and our daughter responded to it instantly. She went from not sleeping at all, to sleeping... See more

Company replied

Rated 5 out of 5 stars

Not sure what we would have done without Brenda. Our son was a terrible sleeper and following Brenda’s advice and her personalised daytime routine he is now sleeping through the night. Brenda gave us... See more

Company replied


Company details

  1. Child Care Center

Written by the company

A professional qualified and experienced nanny offering consultancy and advice to parents of newborn babies and children. The advice and support is non judgmental, easy, straight forward, supportive and practical. After a lifetime of working in a career with babies and children I have a wealth of experience to share. An additional 3 years experience working in a special care baby unit with sick and premature babies and 21 years supporting parents overnight as a night nanny. This experience has enabled me to condence my knowledge and share it with parents who may have become parents for the first time. The advice, support and practical help in most cases takes place in the parents home. If the parents are overseas the help can be shared in an online meeting or phone call. Advice is very much a personal approach to the individual child and the uniqueness of that family life. Ethnicity and cultural backgrounds are always taken consideration as many families live overseas and parents come from diverse backgrounds. Above all I respond well to communication and support each family with the same enthusiasm with my job today as I did the first day I became a trained nursery nurse.


Contact info

4.8

Excellent

TrustScore 5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(227)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Brenda ⭐️

We got in-touch with Brenda when we got into some bad habits as first time parents with our 10 month old. Within 24hrs our routine went from chaos to calm. As soon as you meet Brenda you feel confident and put at ease with her, she is super knowledgeable and offers support for weeks thereafter. She really is the baby whisperer, we still cannot believe it! Now our baby sleeps in her own room, 7-7. It has truly transformed our lives! Thank you Brenda !! I would recommend to everyone thinking about reaching out, it will be the best money you ever spend!

January 25, 2025
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

So happy for you all. Keep up the good training. :-)

Rated 5 out of 5 stars

Our child has truly transformed

Our child has truly transformed ! He is now a creature of habit who knows exactly when he goes down for a nap, goes down with ease and sleeps well! We have had zero night wakes since we finished with Brenda help and have a happier child & family for the better ! (Considering he used to wake 7-8 times in the night before you came) We cannot thank Brenda enough for her help and advice !
Even over the busy Christmas season we were able to stay on track and when we needed to troubleshoot we were able to re-check the routines to ensure we were following the right path! We have now moved onto the 9-12 schuelde and only having 1 nap a day and he is THRIVING! He has transitioned easily to one nap and very happy!
I cannot recommend Brenda enough to friends ! As first time parents she was able to guide us and truly understand the nature of our child’s ways and how to adjust our routines to ensure the best for him!

October 23, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

It is also down to how you the parents follow the advice too, and you did just that. Keep up the good training... :-)

Rated 5 out of 5 stars

Brenda, Brenda, Brenda what a women...

Our son was 4 months old when we called Brenda, as we were having real trouble with his sleep. He was awake every couple of hours throughout the night and would need constant jigging or feeding back to sleep - he was unable to self settle despite us trying different things since birth. He refused to nap anywhere but in the sling and if we were lucky enough to get him to sleep in his cot he would wake after 20 minutes. We were both exhausted and we knew something had to change. We were recommended Brenda by my sister, and oh are we glad we called her. She came round to meet us and get to know our sons temperament. She talked us through all things sleep, tweaked the way we were putting him down in his cot and gave us a routine to follow. She is direct, no nonsense but you automatically trust her and want to follow what she says. The first night was tough with a quite a lot of tears, but since then his sleep has been amazing. He went from 4-5 night feeds, being rocked to sleep to being put down in his cot awake and sleeping 7-7. We can't recommend Brenda enough. We joke in our family that if we have a daughter next she'll be called Brenda.

September 25, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Wow! Thank you and hope you are all well :-)

Rated 5 out of 5 stars

Brenda has transformed our situation…

Brenda has transformed our situation within 48 hours. Being a first time parent and not understanding the importance of a good (near guaranteed) day and sleep routine has meant we have the freedom to be adults, enjoy our baby, not be overwhelmed with the new life change and our baby has the opportunity to grow in a healthy way. Brenda's programme isn't just guess work. Brenda has extensive experience and personalises the programme to your situation and child. Please listen to the advice and your life will change for the long term.

January 20, 2025
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you so much Delphine :-)

Rated 5 out of 5 stars

Effective

Thanks to Brenda we managed to help our baby to sleep through the night. It was an unsustainable situation that she managed in a record time. We even started the program when ok holidays and it worked. Improving the day time routine was fundamental to achieve a good rest during the night.

March 1, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you Paula. :-)

Rated 5 out of 5 stars

Highly recommend

We contacted Brenda after a number of recommendations to help with our 6 month old. We were dealing with multiple wake ups / feeds each night and very short naps. Brenda gave us a tailored routine and the confidence and support to implement it. We saw results almost immediately and our daughter now consistently naps in her cot and sleeps 11 hours each night. Would highly recommend. Thanks!!

December 15, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you Kelly, hope all is well. :-)

Rated 5 out of 5 stars

Magical Brenda

Brenda helped us tremendously with our first. Completely changed our parenthood journey, we were so grateful for her help. We are re-engaging with Brenda for our second, as we are heading on a big trip and need some quick advice over the phone. We count ourselves lucky to have her expertise and experience to help us.

January 13, 2025
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you Natasha for those kind words. :-)

Rated 5 out of 5 stars

Brenda was an absolute blessing at…

Brenda was an absolute blessing at exactly the right time. We were in the midst of sleepless nights with our second and getting quite overwhelmed. She stepped in with a no nonsense approach and transformed everything within 1 night. Highly recommend.

December 16, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you, looking forward to reigniting our work arrangment! :-)

Rated 5 out of 5 stars

Great sleep consultant

We called Brenda after a number of recommendations are so happy we did. After 10 days, she had our 3 month old sleeping through the night and consistently napping in his bassinet (something he hadn’t done before). It has absolutely changed parenthood for us and we are so happy we spoke to Brenda.

October 21, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you Grace :-)

Rated 5 out of 5 stars

Brenda gave us our lives back

We were almost reaching breaking point by the time we reached out to Brenda. Our second child was proving much harder than our first. In no time Brenda gave us the confidence and tools to get baby into a good routine of naps and sleep and within two days he was sleeping through the night. We really can’t thank Brenda enough and would recommend her to anyone. The best money we spent in 2024 by far!

November 22, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you Edward, I hope everyone continues to sleep well :-)

Rated 5 out of 5 stars

If you’re looking for gentle hand…

If you’re looking for gentle hand holding and a soft touch, look elsewhere. But if you’re after quick results and a wealth of knowledge, look no further. We have used Brenda’s services twice for our two daughters and both times the sleep outcome has been rapid with both girls sleeping through the night within a week. Brenda has strong opinions on how things should be done but there’s no denying it’s effective and masterful. I would (and have) recommended Brenda to any sleepless parent.

November 19, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Straight to the point, I like it! :-)

Rated 5 out of 5 stars

Brenda changed our lives

Brenda changed our lives. She is a baby whisperer and that is the only way I can describe her! I could not have managed motherhood without her! Thank you xx

November 22, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you for your kind words.... :-)

Rated 5 out of 5 stars

This is our second time using Brenda…

This is our second time using Brenda with our now 2 year old. After she learnt to climb out the cot, bedtimes were becoming very stressful. As well as dealing with frequent night wakes and 5.30am starts we knew we needed Brenda back. She provides clear instructions which work quickly. Our little girl is now back to enjoying going to bed and sleeping through 12 hours a night :) thanks once again Brenda for working your magic!

November 28, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

It was a pleasure to help again. Keep up the good training! :-)

Rated 5 out of 5 stars

Brenda is simply brilliant

Brenda is simply brilliant. She fixed our very dramatic early morning wakings and I’m now having to wake my 4 month old up every morning at 7 after he’s slept a solid 12 hours.

December 9, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Ha! :-)

Rated 5 out of 5 stars

A good nights sleep worth it

We booked Brenda‘s consultation for our little boy when he was 2 weeks after he was waking up throughout the night, often waking after only 45 minutes. Brenda’s consultation was excellent and with her guidance - he was sleeping 12 hours from 12 weeks old, and when he wasn’t - we would have immediate support to get him back on track. Getting a good nights sleep for him and us was so worth it, it was the best money we spent!

July 6, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you Fi, it was great working with you and Will. :-)

Rated 5 out of 5 stars

Get your life back!

Brenda has been brilliant helping us get our second child, and then our third child two years later, to sleep through the night. Both working full time with early mornings didn’t leave much wriggle room for being up in the night. Before our third child, having done it twice, we had thought we would be able to sort a routine ourselves but again called on Brenda who helped us sort his sleep within days after battling on for a couple of months. Thank you Brenda. Have recommended to friends on several occasions.

December 6, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you Sarah, get back in touch anytime. C being a bit trickier than I thought. :-)

Rated 5 out of 5 stars

Would Highly recommend

Can’t recommend Brenda enough. Really experienced, with a proven methods to make for a peaceful nights sleep and a happy baby. Thoroughly enjoyed working with Brenda.

January 1, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Happy to hear all is back on track x :-)

Rated 5 out of 5 stars

Brenda works absolute wonders

Brenda works absolute wonders - she instils calm confidence, gives clear advice on a wide range of issues around babies and children, and is always responsive.

With our first child, we worked with Brenda when our son was 4.5 months and we were all desperate and sleep deprived. Within 48 hours Brenda had radically changed our son’s sleep, and since then he is a child who sleeps very well which is important for his development and for us to be calm, coherent parents.

We have just worked with Brenda for our daughter from when she was 12 weeks and once again Brenda has given us clear advice which has created an environment where she sleeps through the night soundly - and so do we!

I have recommended Brenda to many friends, all of whom have had similar excellent experiences. She has helped us be the parents we want to be and rescued us from sleep-deprived oblivion!

December 3, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Thank you Alice, it was lovely to see everyone again. You now have one of each, fabulous! :-)

Rated 5 out of 5 stars

Brenda is incredible

Brenda is incredible! She has literally saved me! As the first time mum with 3 months old girl, I was overwhelmed by conflicting advices and GPs/health visitors recommendations. My baby girl would cry every hour at night, would not take a bottle and only nap if she was held. Brenda helped me to solve it all in less than 48 hours! At 3 month, my baby girl has been sleeping from 7 till 7 in her own room, taking the bottle, and napping on her own during the day. Brenda’s schedules’ allowed me to build some calm and stability into my days and her guidance and no nonsense support is exactly what any first time mum needs to navigate through the terrible amount of misinformation out there!!

November 28, 2024
Unprompted review
Sleep Consultant & Parent Adviser. logo

Reply from Sleep Consultant & Parent Adviser.

Yes, too much information is worse than no information at all. You are in a much better place now, well done. :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look