Brickellsicecream Reviews 

98
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ice cream for its delicious taste, high quality, and natural ingredients, often describing it as the best they've ever had. Many appreciate the variety of flavors, including both classic and unique options, and note the creamy texture without icy blocks. The delivery service is frequently highlighted for its speed, efficiency, and excellent packaging, ensuring the product arrives perfectly frozen. However, some customers also noted issues with delivery, where orders arrived late, melted, or damaged due to mishandling. A few other people also felt that certain ice cream flavors did not meet their expectations, citing a lack of taste or an unpleasant flavor. Additionally, there were occasional concerns about the dry ice packaging and delays in order fulfillment.

What people talk about most

Product

Customers had positive experiences with the product, consistently praising the delicious taste and quality of... See more

Quality

Users describe positive interactions with quality, consistently praising the delicious taste and creamy... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and efficiency of... See more

Order

Clients share positive opinions on order, with many finding the ordering process easy and efficient, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We discovered this ice cream last year and it is absolutely delicious. The vanilla is as good as I’ve ever had. It is unprocessed and so tasty. The perils of ultra processed foods has obviously been h... See more

Rated 5 out of 5 stars

I loved all the ice cream flavours I ordered, especially the brown butter & mince pie and the cinnamon toast! Definitely some of the best ice cream I have ever eaten! Iona was very helpful with the de... See more

Rated 5 out of 5 stars

Holy baby jesus!! This ice cream is insane!! what?? Unreal, I just had a spoonful of the Stracciatella chip and the Chocolate before putting them in the freezer and now all i can think about is ice cr... See more

Rated 5 out of 5 stars

Brickell makes the BEST strawberry icecream in the world! I would walk 500 miles for it! A wonderfully honest company especially when their delivery company lets them down.



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

98 reviews

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4.7

All reviews

(98)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fantastic ice-cream!

Firstly, absolutely fantastic service!
My husband is a massive fan of clean products/ingredients, so I came across Brickell’s via an instagram post and decided to make an order for him of different flavours - delivery was super quick & the flavours (ordered 4) of the ice cream are absolutely phenomenal! Very creamy, smooth, clean ingredients where you also feel great after eating - would highly recommend to anyone looking for a fantastic clean desert! Excited to be ordering other flavours in the future - thanks so much again! It’s the best ice cream we’ve ever tasted

April 9, 2025
Unprompted review
Rated 4 out of 5 stars

Nice ice creams

Lovely ice creams, tried 3 different flavours, liked them all. Lost a star because the ice pack to keep the ice creams cold already evaporated completely when the box arrived, so the ice creams had already started going soft. Need to put in more ice packs.

March 6, 2025
Rated 5 out of 5 stars

Real ingredients make this ice cream…

Real ingredients make this ice cream the best ever. We sent a selection to our family members for Christmas and they all loved it, called it an 'inspired' gift. We'll be back for more....thank you Brickellsiceream for your wonderful product.

December 16, 2024
Rated 5 out of 5 stars

No nasties!

This is a beautiful ice-cream. It's creamy and the flavours are delicious and to crown it all it has none of the ultra processed 'nasties' that all commercial ice-creams have in abondance. It is more expensive but you understand why: it is made with real ingredients.
Better to eat less of a good 'home-made' ice cream than large quantities of the cheapest versions that you can barely be categorised as 'food'.

February 25, 2025
Rated 5 out of 5 stars

SO good

After a minor issue with the delivery (not Brickells fault at all). They rectified straight away and the ice creams themselves were SOO good and even better because theyre not full of rubbish. So hard to find in ice creams now - would highly recommend, definitely one of the best ice cream brands out there.

January 3, 2025
Rated 3 out of 5 stars

Great ice cream for salt lovers; not so for low salt

I can tell this ice cream is made with quality ingredients, and would be the perfect treat for me; however, salt is added to all the flavours including ones like vanilla, where no salt would be expected. As I normally eat low or no salt, the saltiness flavour is overpowering for me. For someone who eats average or high salt (likely many in UK), this would likely not be an issue. For those used to lower salt diets though, I suggest you steer clear!

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect ice cream

I was knocked out my this amazing ice cream. The flavour and texture is perfect. I love that the ingredients are all completely natural with nothing artificial.
This is the only ice cream I will ever eat going forward!

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Omg wow - go and buy this right now

Omg - I’m not even an ice cream person - I prefer gelato ( real gelato) but wow - this ice cream is something else! I had the chocolate ricotta, I normally don’t like this flavour as I find it bland. But not this one- gorgeous, creamy, indulgent ice cream scatted with lovely little chocolatey bits. I found it in my local organic shop that’s 2 mins walk from me and I will now be forced to buy it all the time. And before you think twice because of the price - it’s worth every penny. No ingredients I can’t pronounce and maximum flavour!! I am now a loyal customer.

August 30, 2024
Unprompted review

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