Bridgend Van Centre Limited Reviews 

152
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

An excellent experience from first web chat to handover. Vehicle was immaculately presented and ready when I needed it. All my questions were answered without delay. Competitive finance and challeng... See more

Rated 5 out of 5 stars

I recently purchased a van through Bridgend Van Centre, and the level of service I received was exceptional from start to finish. Elliot was incredibly helpful throughout the entire process — he t... See more

Rated 5 out of 5 stars

Darren was excellent he answered all my questions and was patient with me as I decided which van yo go for. The vans are well presented with many under cover. Great experience thank you!

Rated 5 out of 5 stars

A big thank you to Elliot and his team We saw the Ford Ranger on one of Elliots video's it was exactly what we were looking for. The staff were friendly and helpful, it was a stress free buying an... See more

Company replied

Company details

  1. Car Dealer

Information provided by various external sources

With a wealth of experience in the motor trade, you need look no further to full fill your requirements when buying your next van. We offer not only an extensive range of quality used vans but also many other additional services to further ease your experience such as, van accessories, ply lining, sign writing, nationwide delivery and our own personal warranty. We reinforce our strong reputation by sending every vehicle through our workshop and being meticulous with the condition of our vehicles as they leave us, giving ourselves and the customer piece of mind of the quality of their new van.


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(152)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently purchased a transit custom…

I recently purchased a transit custom from them. The van is immaculate and is everything I've wanted and more. The service was great and easy people to deal with. I would definitely recommend this company if your looking for a van.

December 18, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Really grateful for your review, Jay. We're glad everything went smoothly and hope the new vehicle serves you well for a long time to come.

Rated 5 out of 5 stars

We dealt with Darren

We dealt with Darren, from the start he was amazing, answered every question and added little extras to the van we purchased, really can’t fault this Van centre, expert knowledge, friendly and helpful with advice too! Highly recommend, wouldn’t go anywhere else!
Need a van? Then this is your go to place! Thank you so much xx

November 21, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Thank you, Kath – it was a pleasure doing business. We’re glad we could assist and appreciate you choosing us.

Rated 5 out of 5 stars

I recently purchased my first van from…

I recently purchased my first van from Bridgend Van Centre, and I can honestly say it was one of the best experiences I’ve ever had. From start to finish, the service was absolutely flawless.

Darren was incredibly knowledgeable, friendly, and took the time to answer all of my questions, ensuring I was completely happy with my decision. He went above and beyond to provide me with all the information I needed about the van and its features.

For me, what stood out was the attention to detail and customer service. The process was seamless, and handled with complete professionalism. The van itself is fantastic, exactly as described, and in fantastic condition.

I can’t recommend Darren and the team at Bridgend Van Centre highly enough. If you’re looking for excellent van and first-class service, this is the place to go. Thank you for making the entire process such a pleasure.

November 20, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Thanks again, Mike. Great to work with you and we're pleased we could help you find what you were looking for.

Rated 5 out of 5 stars

Very friendly and helpful people

Very friendly and helpful people, Darren must be proud of the team at bvc because I have never seen vehicles so professionally prepared for their customers, they have certainly set the bar high on a quality service, well done guys.

October 15, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Lenny, thank you for your custom and your review. We're really pleased you had a good experience and hope you enjoy the new van.

Rated 5 out of 5 stars

From start to finish

From start to finish, the service we had from Elliot and Darren was first class. Nothing was too much trouble from viewing, purchasing and transfer of private reg. Very happy with the price of the vehicle purchased and the one that we part ex'ed. We would highly recommend this company

October 4, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Appreciate your feedback, Paul. It’s always great to deal with straightforward and genuine customers – thank you for your support.

Rated 5 out of 5 stars

Top class service

The guys (Elliot and Darren) at Bridgend Van Centre were brilliant and very helpful. They asked me what I wanted and suggested my options.
The whole experience was great and I through recommend buying a van from them

October 4, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Thanks for taking the time to leave a review, Paul. We’re always happy to help and wish you all the best with your new purchase.

Rated 5 out of 5 stars

VW Transporter Shuttle

I purchased a VW Transporter Shuttle from Bridgend Van Centre in August 2024. I tried a few approaches to negotiate on price but they would not budge. I agreed to the purchase because I could not find another van of that spec with 12 month warranty in the UK for that price point. On collection I found the van to be immaculate. After collection there were a few snagging issues, which involved a couple of trips to the local VW van centre. These issues could not have been easily foreseen but existed nonetheless. Throughout the process of getting these resolved Bridgend Van Centre were supportive and also settled the costs in full. They have offered outstanding customer service throughout the entire process, If I need another van in the future they will be my first port of call. They are far superior to dealing with VW and any other dealership I have had experience with.

October 8, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Thank you very much Dave, pleasure dealing with you throughout this process and we look forward to hearing from you again in the future

Rated 5 out of 5 stars

Very professional service

Very professional service. Wouldn't hesitate to recommend them. Very happy with the way I was dealt with.

September 20, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Thank you very much Russell, we're delighted to hear you are happy with the service you have received from us.

Rated 5 out of 5 stars

My experience purchasing a van from…

My experience purchasing a van from Bridgend Van Centre couldn’t have been better. First class, friendly and professional service from start to finish that gave me real confidence and trust in the team. I cannot recommend them highly enough and will be fully utilising their after sales care moving forward.

Their vehicles are spectacular and it’s been a wonderful experience working with them.

September 4, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Thank you for the kind words, James. We're glad to have been part of your buying journey and really appreciate your business.

Rated 5 out of 5 stars

Bridgend Van Centre.

BVC truly a great outfit Darren is such a nice guy as well as a professional in his field. Made me feel welcome from the off, no pressure put on me to buy the vehicle. Dealt with me in such a professional manner. A pleasure to have done business here. I will not hesitate to recommend this company to anyone wishing to buy a van. This will be my first port of call in the future. Thanks again for a great welcome.

August 1, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Cheers, Stephen – it was a pleasure from start to finish. Thanks again for choosing us and we hope the van does everything you need it to.

Rated 5 out of 5 stars

Highly recommended ....

We recently purchased a Campervan from Bridgend Vans and are so impressed with the service we received from this lovely company. Darren & Elliot were both incredibly helpful and efficient with all our enquiries. They even arranged to have the van delivered to us - the delivery driver was on time and courteous. Amazing service all round. Highly recommended company.

June 19, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Thank you very much for the kind review. It has been a pleasure dealing with you and it was great to hear that you've already been away on your first trip and enjoying the new van!

Rated 5 out of 5 stars

Really helpful business

Really helpful business. I enquired about a van and Darren was really helpful and sent lots of information and photos over, 5* communication. The van was delivered (over 2,5hrs away) in immaculate condition with a fresh MOT. Julian was really helpful in walking me through the vehicle and next steps. Couldn't be happier

May 30, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Thank you very much Harriet, it was a pleasure dealing with you. All the best with the conversion

Rated 5 out of 5 stars

A stress free purchase

Didn’t realise buying a car, a good car, would be so easy and stress free. All paperwork sorted out by Darren, just a signature from me and a mint condition second hand car was mine!

May 25, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Thank you for the positive review. It's great to hear you found the whole process stress free as we are always striving to deliver

Rated 5 out of 5 stars

What a brilliant company and great…

What a brilliant company and great bunch of people! I bought an older T5 from them 2 weeks ago, it was immaculately presented and supplied with all the history and paperwork they had advertised. Having a test drive wasn’t a problem and I had no pressure from sales team what so ever! Once I’d decided to go ahead with the purchase I paid a deposit and the van was given a fresh MOT and check over. Darren & Elliot kept me up to date along the way answering any questions I had….they couldn’t have been more helpful! Thank you all for the great service…Jay

May 2, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Jay, thanks so much. We do our best to make the process easy and straightforward, and we're pleased that came across.

Rated 5 out of 5 stars

If Carlsberg did Van Sales……….

Bridgend Van Centre have a comprehensive stock of high quality vans. All vehicles are prepared to a very high standard and are always faultless. These guys are fastidious in the way they present their vehicles.
Elliot was our salesman and he was so knowledgeable, polite and professional. It was a real pleasure buying from BVC and we will definitely be returning.

May 10, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Many thanks – we really enjoyed helping you and appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great service from Darren

Great service from Darren, very professional .
Would definitely recommend.
Really pleased with my van👍
Brian

April 30, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Thank you very much Brian, pleasure dealing with you and we look forward to hearing from you again in the future.

Rated 5 out of 5 stars

Great service!!!

Great service!!!
Saw a nice van on their website called them paid for it and it was delivered by a nice gentleman the following morning.
Couldn’t have been any simpler.
Highly recommend this company

March 15, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Thank you John, you made the transaction very straight forward for ourselves which enabled such a quick delivery. We appreciate the business and look forward to hearing from you again.

Rated 5 out of 5 stars

Thank you Elliot

Thank you Elliot
Great service , very pleased with the ford ranger, looks great exactly as your walk round video showed , would definitely recommend your service .
Thanks Martin

March 9, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Thank you Martin, we're pleased that you found the video helpful. We appreciate your business.

Rated 5 out of 5 stars

100% perfect customer service

When I made the inquiry on their website and got a reply within half hour at 9pm at night on a Sunday I knew customer service was at the forefront of their family run business. Elliot then contacted me the following morning and after speaking to him, nothing was to much trouble he understood what I wanted and with that I already knew this was where I was going to buy my van. Once arrived we felt very welcome, shown the van and was allowed to have a look at my leisure, I love that. I can’t stand pushy sales people which Elliot was not. Purchasing the van was very painless and extremely easy. Top marks all round, they have made a customer for life. Thank you

March 4, 2024
Unprompted review
Bridgend Van Centre Limited logo

Reply from Bridgend Van Centre Limited

Thank you so much for the kind words James. It's lovely to hear that our customer service intentions and no pressure approach are recognised. We appreciate your business and look forward to hearing from you again in the future

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look