From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We purchased 4 large loungers table and eight dining chairs and had them exported to South of France, where they have sat outside in very hot weather with very high UV and are left outside all year un... See more
Company replied
Kate at the Cheltenham store was fantastic, nothing was too much trouble, she followed up on the order many times and checked we were happy. Excellent service and quality. Its about the best you ca... See more
Company replied
Our experience with Bridgmans has been first class. Visiting the Wilmslow store gave us the opportunity to see and try out the furniture in the flesh. We had excellent advice regarding the best chairs... See more
Company replied
Company details
About Bridgman Luxury Furniture
Written by the company
The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture.
SHOP GARDEN
SHOP HOME
SHOP SOFAS
ORDER a catalogue
FIND A SHOWROOM
Bridgman Luxury Home & Garden Furniture
Written by the company
- Family Run Business for Over 40 Years
- Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
- The UK's Only Fully Waterproof Cushions
- With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
- Extended Guarantees & Fast Delivery
- With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!
Fast, Free Delivery & 30 Day Money Back Guarantee
Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.
Contact info
88 Lockfield Avenue, EN3 7PX, Enfield, United Kingdom
- 0208 804 7474
- sales@bridgman.co.uk
- bridgman.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently made a trip to the Wilmslow…
I recently made a trip to the Wilmslow branch for an appointment with Emma to view a set of garden furniture. Unfortunately the piece that I had gone to see turned out to be unsuitable however on showing Emma the proposed location of the furniture, Emma was extremely helpful in suggesting an alternative. The alternative piece happened to be reduced for the end of season a week later and Emma was immediately in contact to let me know. I am now the happy owner of a stunning Ascot set that fits in the location perfectly and at a bargain price. One happy customer. Thank you Emma.
October 11, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Andrew,
Absolutely thrilled to read this; thank you! 🌟
We’re so glad Emma and our Wilmslow team could help you find the perfect alternative and keep you posted on the end-of-season reduction.
The Ascot set is a beautiful choice, and it’s wonderful to hear it fits your space perfectly (and at a great price!).
If you ever need styling tips, care advice, or any after-sales support, we’re here to help. Enjoy your new garden setup, and if you’re happy to share, we’d love to see a photo!
Warm wishes from The Bridgman Team.
Amazing Service and Product
I don't often write reviews, but on this occasion I must because we have had our sofa from Bridgman for nearly a year now, and it's easily one of my favourite purchases for our home. The quality, finish, and durability have definitely met our expectations, with the Aquaclean technology making a noticeable difference in everyday use.
I must mention how fantastic Elee was throughout the entire sales and post-sales process. No pushy sales tactics, but instead she supported us expertly during the purchase. I still remember when we re-visited the showroom to look at other items, and not only did she recognise us, but she even remembered my name! My mum has now also bought a Bridgman sofa, and she is equally delighted.
I would happily buy another product from Bridgman and Elee. Thank you!
October 25, 2024
Unprompted review
Reply from Bridgman Luxury Furniture
Good afternoon Luke,
Thank you so much for taking the time to share your experience; and for such a thoughtful review!
We’re delighted to hear how happy you are with your sofa even after a year, and that the quality and Aquaclean fabric have lived up to expectations.
It’s wonderful to know Elee made the whole process so enjoyable and memorable; she truly takes pride in delivering exceptional service. We’ll be sure to pass along your kind words to her.
We’re also thrilled to hear your mum loves her Bridgman sofa too!
Thank you again for your continued support; we hope you both enjoy your furniture for many years to come.
Warm wishes from The Bridgman Team.
Outdoor/Indoor
We called in to the Wilmslow store and were greeted by Emma, who was simply fabulous, friendly, welcoming, knowledgable and excellent at her job!
We were after outdoor furniture that was suitable for indoors and something that didnt look like we had simply taken the outdoor furniture in for Winter. Emma listened to our needs, made recommrndations, provided options and definitely went the extra mile to ensure we met those needs! Communications were excellent up to and beyond delivery.
Furniture is great as well 😀 looks good is good quality, is comfortable and just what we were after.
October 20, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Mrs Lunt,
Thank you so much for sharing your experience!
We’re thrilled to hear Emma at our Wilmslow store made such a great impression and helped you find the perfect furniture for both indoors and outdoors.
It’s wonderful to know her knowledge and care made the process so enjoyable, and that your furniture looks and feels just as you hoped.
We’ll be sure to pass along your lovely comments to Emma and the team; enjoy your new pieces!
Warm wishes from The Bridgman Team.
Another great experience with Harry at…
Another great experience with Harry at the Walton store. Fast, friendly and efficient
October 18, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Good morning Chris,
Thank you for your lovely review!
We’re so pleased to hear you had another great experience with Harry at our Walton store. He’ll be delighted to know his friendly and efficient service made such a positive impression.
We really appreciate your continued support!
Warm wishes from The Bridgman Team.
Delighted with our Bridgman Garden Furniture
Many thanks to Harry from the Walton branch who was a great help in choosing our new Garden Furniture set. Delivery was prompt and we are delighted with the quality of the items.
September 18, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Good morning Jai,
We really appreciate your lovely feedback.
It’s wonderful to know Harry provided such great assistance and that your furniture arrived promptly.
We’re so pleased you’re happy with the quality; thank you for choosing Bridgman!
Warm wishes from The Bridgman Team.
Harry the best salesman
We drove for 1 hour and 20 to visit this showroom to view the Kensington range of garden furniture, and it is by far the best we have seen and sat on.
But the high light of this visit was Harry, by far the best salesman we have met, no hard sell, but a great mix of information, knowledge and humour, what a credit to the Bridgman company.
October 12, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Jeremy,
Thank you so much for taking the time to visit us and share such a lovely review!
We’re thrilled you loved the Kensington range; it’s one of our favourites too.
We’ll be sure to pass your kind words on to Harry; he’ll be delighted to know he made your visit such a great experience. We really appreciate you making the journey to see us!
Warm wishes from The Bridgman Team.
Just placed an order in Cheltenham…
Just placed an order in Cheltenham through Elee. Great service, very efficient and easy. Looking forward to receiving my new chair before Christmas.
October 13, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Emma,
Thank you so much for your order and the lovely review!
We’re delighted to hear Elee and our Cheltenham team made everything easy and efficient. We’ll keep you updated and ensure your new chair arrives well before Christmas.
If there’s anything else you need in the meantime, just let us know; we’d love to see a photo once it’s in place.
Warm wishes from The Bridgman Team.
Comfortable and Weather proof.
This Furniture is excellent, very well made comfortable and it is great to know that it is completely weather proof. Although I don't intend it getting wet, ( it is under a veranda) I know it will not spoil. Delivery was by 2 lovely gentlemen, and was quick after the order was placed. Well worth the price.
September 11, 2025
Reply from Bridgman Luxury Furniture
Hello Yvonne,
Thank you so much for your wonderful review!
We’re delighted to hear that you’re pleased with your new furniture and that it’s meeting your expectations for comfort and quality.
It’s great to know the weatherproof design gives you extra peace of mind, even under your veranda.
We’ll also make sure to share your kind words with our delivery team; they’ll be thrilled to hear it.
Warm wishes from The Bridgman Team.
You employ the right people.
You employ the right people.
Harry was helpful, knowledgeable and very pleasant to deal with.
October 10, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Alan,
Thank you so much for your kind words!
We’re delighted to hear that Harry made your experience such a positive one.
Providing helpful, knowledgeable, and friendly service is exactly what we aim for, and it’s wonderful to know that we've succeeded.
We’ll be sure to share your feedback with Harry!
Warm wishes from The Bridgman Team.
Fantastic experience at the Wilmslow…
Fantastic experience at the Wilmslow showroom. Emma and Carly were amazing - they really listened to what I wanted and helped me find the perfect sofa in the exact colour and size I was looking for. Professional, friendly, and so attentive throughout. Beautiful products and excellent service - highly recommend! Lisa james
October 4, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Lisa,
Thank you so much for your lovely review!
We’re delighted to hear that you had such a fantastic experience at our Wilmslow showroom. Emma and Carly will be so pleased to know they helped you find the perfect sofa. It’s always our goal to make sure every detail is just right.
We truly appreciate your kind words and recommendation, and we hope you enjoy your beautiful new furniture for many years to come!
Warm wishes from The Bridgman Team.
I absolute love our Hampstead Stone…
I absolute love our Hampstead Stone Rattan furniture. It looks stunning and the weatherproof seats are perfect. They quickly dry so are always ready to use.
I can’t recommend highly enough.
We bought a dining table and armchairs, coffee table after already owning a 3 seater sofa for a few years.
Harry was so helpful in directing us.
You won’t be disappointed.
April 26, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Maxine,
Thank you so much for your wonderful review!
We’re delighted to hear how much you love your Hampstead Stone Rattan furniture and that it continues to impress year after year. It’s great to know the weatherproof cushions are making outdoor living even easier for you.
We’ll be sure to pass on your kind words to Harry, he’ll be thrilled to hear how helpful you found him.
We really appreciate your continued support and recommendation.
Wishing you many more enjoyable moments with your beautiful setup!
Warm wishes from The Bridgman Team.
Emma was great
Emma was great. She enthusiastically helped us find a sofa and a couple chairs. She patiently went through her best deals and even arranged an impromptu video call to get the most up-to-date information for us. Delivery was very quick - just a couple of days. One missing foot wasn't enough to throw her off her game - even though sold as-is, she arranged for a replacement to be sent. Would absolutely recommend Bridgman in Wilmslow. Ask for Emma!
September 21, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Dan,
Thank you so much for the fantastic review!
We’re delighted Emma could help you find the perfect sofa and chairs, talk you through the best deals, and even jump on a quick video call to get the latest details. It’s great to hear delivery was so quick, and we’re especially pleased she resolved the missing foot straight away.
We truly appreciate the recommendation for our Wilmslow showroom; we’ll make sure Emma sees your kind words. We hope you enjoy your new pieces for many years to come, and if there’s anything else we can help with, we’re always here.
Warm wishes from The Bridgman Team.
Mayfair Furniture Set
Ordered a Mayfair corner settee, with table and two stools a few years ago. Service was great and was especially happy as they delivered to the Isle of Wight.
Absolutely love my furniture: it's so comfortable and still in really good condition.
Have just ordered new covers and again, the service was fab.
September 24, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Bridgman Customer,
Thank you so much for sharing your experience!
We’re delighted to hear how much you’ve enjoyed your Mayfair corner set over the years and that it’s still in such great condition. It’s wonderful to know it’s brought you lasting comfort.
We’re also really pleased the process of ordering your new covers was smooth and easy. We hope they give your set a fresh new look to enjoy for many more years to come.
Warm wishes from The Bridgman Team.
All good
All good, Delivered on time. Really pleased with our Garden set.
August 21, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Good morning Neil,
Thank you for your review!
We’re so pleased to hear your garden set arrived on time and that you’re enjoying it.
Wishing you many happy moments relaxing outdoors with your new furniture.
Warm wishes from The Bridgman Team.
Their furniture is amazing quality
Their furniture is amazing quality. Brilliantly made and finished the service from ordering to delivery and setting it up pour sight was impeccable
Harry at the Walton On Thames branch was great, helpful and informative to
September 18, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Gary,
Thank you so much for your kind words!
We’re delighted to hear how pleased you are with the quality of your furniture and the service you received from start to finish.
It’s wonderful to know Harry at our Walton-on-Thames showroom made your experience so positive, I’ll be sure to share your feedback with him.
We hope you enjoy your new furniture for many years to come.
Warm wishes from The Bridgman Team.
Absolutely fabulous customer service
Absolutely fabulous customer service, second to none! Emma went over and above to locate a sofa for us and she found THE EXACT one we wanted at a fabulous price. Her customer service was wonderful; she’s so helpful, kind and polite, just perfect. I thoroughly recommend you visit Bridgman and ask for Emma where she’ll do all she can to meet your needs. Thank you Emma at Bridgman’s x
Could I also say a huge thank you to Pinnacle delivery service as they were amazing. They had a long drive, arrived early and took great care in delivering and assembling our sofa. They removed all packaging and were lovely guys- a huge thank you from us x
September 19, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Janice,
What a fantastic review; thank you!
We’re thrilled Emma was able to track down the exact sofa you wanted, and at a great price, too. We’ll make sure she sees your lovely comments about her helpfulness and care.
We hope you love your new sofa for many years to come!
Warm wishes from The Bridgman Team.
I highly recommend Bridgman furniture
I highly recommend Bridgman furniture. Harry Nawaz opened the shop specially for us. He went above and beyond with the sale.
The furniture is extremely comfortable and wonderful quality!
May 27, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Nicky,
Thank you so much for the wonderful review and recommendation!
We’re delighted to hear you’re enjoying the comfort and quality of your Bridgman furniture. We’ll be sure to pass your kind words on to Harry, opening the showroom for you and going the extra mile is exactly the level of service we strive for.
If there’s anything else we can help with, from care advice to adding to your collection, we’re always here.
Warm wishes from The Bridgman Team.
Professional and did the job
September 13, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Aleksandra,
Thank you for your feedback.
We’re so pleased to hear you found our service professional and that everything was carried out just as expected.
Warm wishes from The Bridgman Team.
Customer satisfaction is valued here
From the moment we entered the showroom in Wilmslow, Emma made sure that we had an enjoyable experience.
We were not pressured, we were offered all the information we needed to make sure that we could make the best decision for our needs.
After ordering we were constantly communicated with and the delivery and after sales teams were first class.
This is a business where customer satisfaction is valued.
Quality products and quality service.
Do not overlook Bridgman they are great value for money.
September 12, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Mark,
Thank you so much for your kind words and for sharing your experience.
We’re thrilled to hear that Emma made your visit to our Wilmslow showroom so enjoyable and that you felt supported without any pressure.
It’s wonderful to know that our communication, delivery, and after-sales service lived up to your expectations, and we’re delighted that the quality of both our products and service stood out to you.
Your recommendation means a great deal to us, and we’re so pleased you found Bridgman to be great value.
We’ll be sure to pass on your feedback to Emma and the team; they’ll be delighted to hear it!
Warm wishes from The Bridgman Team.
Confident and knowledgeable guidance
I was unsure about the measurements of the outside furniture I was interested, and which cover was the appropriate size. Bruno provided a speedy and confident response which was born out, accurately, when the furniture was delivered. Delivery details were explained clearly. Follow up on a query was, again, prompt and reassuring. Any improvement would focus on ensuring there is sufficient space for heavy furniture to move into when setting up. Very pleased with the product and the support and guidance given.
August 15, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Helen,
Thank you for sharing your thoughtful feedback.
We’re delighted to hear that Bruno was able to provide confident guidance and prompt support, helping you choose the right furniture and cover with ease. It’s also great to know that delivery was smooth and clearly explained.
We appreciate your suggestion regarding allowing more space when moving heavier items during setup, feedback like this helps us improve the overall experience for our customers.
We’re so pleased that you’re happy with both your furniture and the service received, and we’ll be sure to pass your kind words on to Bruno and the team. We look forward to helping you again in the future!
Warm wishes from The Bridgman Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.