There seems to be no answer when requesting a replacement for a faulty night light...I have now written to them 3 times and have still not received a reply. Very odd customer service, unfortunately.
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We originally bought a personalised light as a gift for our Granddaughter. It was stunning, so much better than expected. Offering a wonderful glow to her room, perfect for her bedtime routine. Be... See more
Lovely product, just as advertised, very prompt delivery. Was annoyed to be charged a shipping cost when the offer said free shipping so I've contacted the company. If they don't sort it I'll have t... See more
I’ve placed two separate orders with Brighter Made and couldn’t be happier with both of them. Both lots of parents to who the gifts were given to were very pleased and impressed with the workmanship... See more
Company details
Written by the company
BrighterMade™ Personalized Night Lights. Transform your child’s room into a magical dreamland that’s filled with restful slumbers and a whole lot of love! Let our personalized night light lull your child to sleep
Contact info
Netherlands
- brightermade.com
3.7
Average
361 reviews
Hasn’t replied to negative reviews
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Beautiful light and fast delivery
April 19, 2023
Unprompted review
I wanted both in the same font
I wanted both in the same font. I asked on the order form, and the race car came with script font. I'm not happy
April 19, 2023
Unprompted review
Perfect gift for my first great granddaughter
Very attractive but on the small size. Am anxious to give as a gift. Boxed perfect to not break and appreciate that. I believe it will be used for years to come by my newly great granddaughter
April 13, 2023
Unprompted review
Not happy with the way
Not happy with the way. The spelling of the name is. Name Skye
April 12, 2023
Unprompted review
Prompt delivery & very nicely presented.
April 11, 2023
Unprompted review
Beautiful but no plug provided
The customized light itself is beautiful but I would have preferred to have had a plug provided with it rather than just a usb cord.
January 29, 2023
Perfect!
This is a great quality product and as lovely as advertised. Shipping was much quicker than anticipated and my item came beautifully boxed.
April 6, 2023
Unprompted review
Quick efficient and good product
January 28, 2023
Cute light and arrived promptly
January 28, 2023
So good!
I lost my baby and seeing her name glowing on my mantle gives me comfort that she's always with me:) <3
January 30, 2023
Wrong box and damaged
I ordered a gift box that is bleu since it’s for a newborn baby boy, and I got a pink damaged box.
April 2, 2023
Unprompted review
I bought it for my granddaughter Amy…
I bought it for my granddaughter Amy and she loves it and it is lovely in her bedroom well made and excellent service xx
January 31, 2023
I was truly impressed with this well…
I was truly impressed with this well made night lite, it was very pretty and lit up so well. Wonderful additional to a sweet little girl's bedroom. Very pleased.
January 30, 2023
My granddaughters LOVE their name in…
My granddaughters LOVE their name in lights! I love the excellent quality!! Would highly recommend!!
January 30, 2023
Super cute
Super cute! So cute I ordered a second one for another niece!
March 30, 2023
Unprompted review
Beautiful light which I bought for my…
Beautiful light which I bought for my new born breast great niece.
Easy to order & fairly quick delivery.
March 24, 2023
Unprompted review
Easy to order
Easy to order , slightly upset as thought buying British - seems Chinese AGAIN.carriers called Yanwen & that’s not British 🇬🇧 just tested and they work, very very pretty!
March 16, 2023
Unprompted review
AVOID AVOID AVOID
A nightlight was ordered as a babyshower gift. I included a personalised message and referenced HE. When the order arrived - Brighter Made referenced SHE.
The name on the light should have been CARTER. When the order arrived - the name on the light was HENLI.
**** Impossible to get hold of anyone - they do not respond to emails and don't have a phone number****.
March 15, 2023
Unprompted review
The delivery of my product was…
The delivery of my product was terrible. I’ve sent numerous emails but no one has bothered to respond to me.
March 15, 2023
Unprompted review
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