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Safe Gas Plumbing & Electrics Reviews 

727
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided from start to finish, highlighting the professionalism and efficiency of the work. Many also commend the staff for being knowledgeable, friendly, and courteous, making interactions pleasant and productive. Reviewers frequently note the remarkably quick response times, with engineers often arriving promptly to address issues. Furthermore, people appreciate the valuable advice offered by the engineers regarding heating systems and other problems. The work is often described as thorough and efficient, ensuring a complete and satisfactory resolution for various needs.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Staff

Consumers find staff to be positive, consistently describing them as professional, efficient, and friendly.... See more

Response time

Customers had positive experiences with response times, consistently reporting swift and prompt service for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from beginning to end of the job. Very easy to arrange an appointment via telephone. Mark visited to assess the problem we had with C/H boiler. He was able to quickly pinpoint the... See more

Company replied

Rated 5 out of 5 stars

Just had my first yearly service of my boiler. (which safe gas installed last year) The engineer was knowledgeable and extremely efficient. Really respect your home. He automatically took his shoes o... See more

Company replied

Rated 5 out of 5 stars

Had a new boiler installed by Safe Gas over a year ago and service was excellent. Have just had annual service done by them and again excellent service. I was given a 4 hour slot and engineer inform... See more

Company replied

Rated 5 out of 5 stars

We asked them to conduct an EICR, Gas survey and Plumbing survey for a property we were in the sales process for. The price seemed reasonable, it was only a few days until an engineer could visi... See more


Company details

  1. Gas Engineer
  2. Air Conditioning Contractor
  3. Electrician
  4. Gas Installation Service
  5. Heating Contractor
  6. Plumber

Written by the company

We are Brighton & Hove's award-winning boiler installers, specialising in all aspects of heating, cooling, electrics & plumbing. Since starting the business 12 years ago we have strived to become the best in the area by providing an efficient, friendly and competitive service. As your local plumbers we are able to offer emergency same day plumbing repairs as well as routine plumbing maintenance. We cover Brighton, Hove, Haywards Heath, Worthing, Lewes and surrounding areas. At Safe Gas we are looking forward to a greener future. From hydrogen ready boilers to heat pumps we can advise on and install the perfect green heating solution for your home. As Worcester Bosch accredited installers with over 20 years experience, we are able to offer up to 12 years parts and labour warranty on every Worcester Bosch boiler we install. We also offer a wide variety of finance options with Novuna finance, including 0%. All of our engineers are trained to meet the highest industry standards and we pride ourselves on the excellent feedback we receive from happy customers every day.

Free Boiler Quotes

Same day quotes and emergency boiler installations

Same day quotes and emergency boiler installations
If you are without heating and hot water we aim to be with you the same day. Our site surveys are always free and we believe a home visit is the best way for our engineers to design a system that perfectly suits you and your lifestyle.

Contact info

4.9

Excellent

TrustScore 5 out of 5

727 reviews

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4.9

All reviews

(727)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service!

From the first call to their office to having our new boiler installed, I can honestly say how refreshing to have such good service! Our old boiler died 5 days ago, I did a google search of local companies, they had someone out within hours and a quote straight away! A few days later our new boiler was fitted by George and Mark and they were both so professional, and was very conscientious as I was working from home. 100% would recommend

November 21, 2023
Unprompted review
Safe Gas Plumbing & Electrics logo

Reply from Safe Gas Plumbing & Electrics

Thank you Chloe, we appreciate your feedback.

Rated 5 out of 5 stars

Great service

Great service - easy to book, very timely appointment and engineer arrived on time. Would highly recommend.

November 3, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for your feedback

Rated 5 out of 5 stars

Prompt

Prompt, clean, tidy, helpful and reasonably priced. Highly recommend

September 25, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for your feedback.

Rated 5 out of 5 stars

Turned up on time

Turned up on time. Really pleasant, professional and polite. Completed gas safety check - gave me advice on a query. Really nice employee who remembered me from last year which was a really nice touch.

September 21, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you. for your feedback

Rated 5 out of 5 stars

All round professional service.

All round professional service.
Office support staff polite and efficient
Engineer was polite and on time
Service was undertaken efficiently
Boiler cupboard was left tidy and clean.

September 12, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you

Rated 5 out of 5 stars

An excellent company..

An excellent company... have been looking after my heating and plumbing for 10 years. Very punctual and very professional. Highly recommended.

August 18, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thanks for your feedback and using Safe Gas

Rated 5 out of 5 stars

Great service

I had to replace a faulty boiler really fast and the Safe Gas team were there to help. Great service, the team were dilligent and professional, made sure to do all verifications before confirming the install. They took the time to go through all details explaining what they did and how to maintain the boiler, how the thermostat worked. Opted for them as they also offered financial options to pay out the boiler, which really helped with the current economic situation. Overall great service! Definitely recommend!

August 2, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for your feedback

Rated 5 out of 5 stars

Very helpful

Very helpful, good advice!

July 18, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for using Safe Gas and Plumbing

Rated 5 out of 5 stars

Highly recommend!

Was able to come out super quick, good price, engineer was punctual and very efficient - would highly recommend!

August 9, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for using Safe Gas and plumbing

Rated 5 out of 5 stars

Prompt attention to an emergency leak…

Prompt attention to an emergency leak which was substantial and worrying.

Professional service and the leak fixed.

August 2, 2023
Unprompted review
Safe Gas Plumbing & Electrics logo

Reply from Safe Gas Plumbing & Electrics

Thank you for using Safe Gas and plumbing

Rated 5 out of 5 stars

Good friendly

Good friendly, and reliable service, would recommend.

July 27, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for using Safe Gas and plumbing

Rated 5 out of 5 stars

Great on time and professional

Great on time and professional
Slightly expensive for the work done but that was my fault as I did most of the job before they got here

July 27, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for using Safe Gas and plumbing

Rated 5 out of 5 stars

Highly recommended

As always - first class service. Highly recommended.
Always on time and the work is done with a smile. And my experience of the company is over five years.

July 18, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for using Safe Gas and plumbing

Rated 5 out of 5 stars

Same day response to a faulty boiler

Same day response to a faulty boiler. So good to speak to a friendly and helpful receptionist and not have to leave a voice message. Problem sorted quickly and efficiently by equally friendly and professional gas engineer.

July 17, 2023
Unprompted review
Safe Gas Plumbing & Electrics logo

Reply from Safe Gas Plumbing & Electrics

Thank you for using Safe Gas and plumbing

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