Excellent service from beginning to end of the job. Very easy to arrange an appointment via telephone. Mark visited to assess the problem we had with C/H boiler. He was able to quickly pinpoint the... See more
Company replied
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Review summary
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Reviews shaping this summary
Just had my first yearly service of my boiler. (which safe gas installed last year) The engineer was knowledgeable and extremely efficient. Really respect your home. He automatically took his shoes o... See more
Company replied
Had a new boiler installed by Safe Gas over a year ago and service was excellent. Have just had annual service done by them and again excellent service. I was given a 4 hour slot and engineer inform... See more
Company replied
We asked them to conduct an EICR, Gas survey and Plumbing survey for a property we were in the sales process for. The price seemed reasonable, it was only a few days until an engineer could visi... See more
Company details
Written by the company
We are Brighton & Hove's award-winning boiler installers, specialising in all aspects of heating, cooling, electrics & plumbing. Since starting the business 12 years ago we have strived to become the best in the area by providing an efficient, friendly and competitive service. As your local plumbers we are able to offer emergency same day plumbing repairs as well as routine plumbing maintenance. We cover Brighton, Hove, Haywards Heath, Worthing, Lewes and surrounding areas. At Safe Gas we are looking forward to a greener future. From hydrogen ready boilers to heat pumps we can advise on and install the perfect green heating solution for your home. As Worcester Bosch accredited installers with over 20 years experience, we are able to offer up to 12 years parts and labour warranty on every Worcester Bosch boiler we install. We also offer a wide variety of finance options with Novuna finance, including 0%. All of our engineers are trained to meet the highest industry standards and we pride ourselves on the excellent feedback we receive from happy customers every day.
Free Boiler Quotes
Same day quotes and emergency boiler installations
If you are without heating and hot water we aim to be with you the same day. Our site surveys are always free and we believe a home visit is the best way for our engineers to design a system that perfectly suits you and your lifestyle.
Contact info
180 Portland Road, BN3 5QN , Hove, United Kingdom
- 01273760065
- office@brightonplumbers.co.uk
- brightonplumbers.co.uk
4.9
Excellent
727 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent job
Good work force nice engineers and they no what are doing
July 11, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for using Safe Gas and plumbing
Always excellent service
Always excellent service. Got back to me and did what was promised. You can trust Safe Gas absolutely
July 17, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for using Safe Gas and plumbing
Service of an older gas boiler
Service of an older gas boiler.
Obviously knew what he was doing.
No mess.
Able to give informed opinion on the boiler and any replacement in the future.
Very local office. Trustworthy as we have used them in the oast and will do so again
July 11, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for using Safe Gas and plumbing
Boiler Service
Arrived on time and complete service while I was in a Teams meeting. Engineer was polite and efficient
July 6, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for using Safe Gas and plumbing
Annual Service
The technician arrived on time to do the annual service which cost £96. He was polite and friendly.
July 3, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for using Safe Gas and plumbing
Gas the easy way
As always on time very friendly easy going the company fitted the boiler new 10 months ago first service
July 6, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for using Safe Gas and plumbing
I called in an emergency and a lovely…
I called in an emergency and a lovely lady took my call straight away and sent someone that afternoon. Great service, quick, efficient and really helpful - plus they didn't over charge me ! The plumber (Paul) who arrived was fantastic too
June 28, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for using Safe Gas and plumbing
Reply from Safe Gas Plumbing & Electrics
Thank you for using Safe Gas and plumbing
Safe Gas - New Boiler installation
Safe Gas installed a new boiler for me. They were efficient, tidy and polite. All went smoothly and the whole process was very easy. I would highly recommend them!
June 23, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for using Safe Gas and plumbing
Very reliable and accomodating
June 19, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for using Safe Gas and plumbing
Worcester/Bosch and Safe Gas have…
Worcester/Bosch and Safe Gas have between them given me 12 years trouble-free heating and hot water. An annual service seems to be a key ingredient, and the engineers who visit are always friendly and seem to have a detailed understanding of my combination boiler. One day no doubt we'll be pressed to install air heat pumps, but combination boilers are a hard act to follow on cost and reliability.
May 30, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for using Safe Gas and plumbing
Reply from Safe Gas Plumbing & Electrics
Thank you for using Safe Gas and plumbing
Very helpful and competent workers
Very helpful and competent workers. They explained in detail what they recommended and were very clear about the cost.
June 14, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for using Safe Gas and plumbing
Immersion Heater Repair
Attending staff were both competent and professional.
Breakdown in internal office communications caused a delay between temporary fix (first visit - 30/05/23) and final completion fix (second visit - 06/06/23).
Labour charges excessive:
First visit £96.00 understandable and accepted
Second visit - £96.00 for first 30 minutes is considered expensive but accepted. Additional £96.00 for next hour or part hour (32 mins) was considered unacceptable but begrudgingly accepted.
Regards
Colin Crookshank
June 6, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for using Safe Gas and plumbing
Annual boiler service
Annual boiler service done by Paul and, as always, very happy customer.
May 30, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for your kind review. We look forward to servicing your boiler next year
Good efficient service.
May 22, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
We are happy we could help. Thank you for your review
Quick turnaround of quote
Quick turnaround of quote, problem fixed the next day. Would recommend.
May 25, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for your kind review. Pleased to be able to help.
Quick response to my initial enquiry
Quick response to my initial enquiry, really polite and friendly office staff, professional and prompt engineers.
May 16, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for your very kind review. We look forward to helping in the future
Efficient and friendly
May 12, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for your kind review. We hope we can be of assistance in the future.
Quick, Efficient & Friendly
Quick, efficient service. Friendly team. Costs discussed before moving forward. Will definitely use again.
May 9, 2023
Unprompted review
Reply from Safe Gas Plumbing & Electrics
Thank you for your kind review. We are always happy to help in the future
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