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Safe Gas Plumbing & Electrics Reviews 

727
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided from start to finish, highlighting the professionalism and efficiency of the work. Many also commend the staff for being knowledgeable, friendly, and courteous, making interactions pleasant and productive. Reviewers frequently note the remarkably quick response times, with engineers often arriving promptly to address issues. Furthermore, people appreciate the valuable advice offered by the engineers regarding heating systems and other problems. The work is often described as thorough and efficient, ensuring a complete and satisfactory resolution for various needs.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Staff

Consumers find staff to be positive, consistently describing them as professional, efficient, and friendly.... See more

Response time

Customers had positive experiences with response times, consistently reporting swift and prompt service for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from beginning to end of the job. Very easy to arrange an appointment via telephone. Mark visited to assess the problem we had with C/H boiler. He was able to quickly pinpoint the... See more

Company replied

Rated 5 out of 5 stars

Just had my first yearly service of my boiler. (which safe gas installed last year) The engineer was knowledgeable and extremely efficient. Really respect your home. He automatically took his shoes o... See more

Company replied

Rated 5 out of 5 stars

Had a new boiler installed by Safe Gas over a year ago and service was excellent. Have just had annual service done by them and again excellent service. I was given a 4 hour slot and engineer inform... See more

Company replied

Rated 5 out of 5 stars

We asked them to conduct an EICR, Gas survey and Plumbing survey for a property we were in the sales process for. The price seemed reasonable, it was only a few days until an engineer could visi... See more


Company details

  1. Gas Engineer
  2. Air Conditioning Contractor
  3. Electrician
  4. Gas Installation Service
  5. Heating Contractor
  6. Plumber

Written by the company

We are Brighton & Hove's award-winning boiler installers, specialising in all aspects of heating, cooling, electrics & plumbing. Since starting the business 12 years ago we have strived to become the best in the area by providing an efficient, friendly and competitive service. As your local plumbers we are able to offer emergency same day plumbing repairs as well as routine plumbing maintenance. We cover Brighton, Hove, Haywards Heath, Worthing, Lewes and surrounding areas. At Safe Gas we are looking forward to a greener future. From hydrogen ready boilers to heat pumps we can advise on and install the perfect green heating solution for your home. As Worcester Bosch accredited installers with over 20 years experience, we are able to offer up to 12 years parts and labour warranty on every Worcester Bosch boiler we install. We also offer a wide variety of finance options with Novuna finance, including 0%. All of our engineers are trained to meet the highest industry standards and we pride ourselves on the excellent feedback we receive from happy customers every day.

Free Boiler Quotes

Same day quotes and emergency boiler installations

Same day quotes and emergency boiler installations
If you are without heating and hot water we aim to be with you the same day. Our site surveys are always free and we believe a home visit is the best way for our engineers to design a system that perfectly suits you and your lifestyle.

Contact info

4.9

Excellent

TrustScore 5 out of 5

727 reviews

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4.9

All reviews

(727)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a professional and friendly…

Always a professional and friendly service. The engineer who installed the boiler 2 years ago came to carry out this year’s service. It was good to see a familiar face. Would recommend Safe Gas and Electrics without hesitation

February 13, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

We appreciate your feedback - thank you.

Rated 5 out of 5 stars

Fast and effective

Fast and effective: immediate problem solved, long term issues avoided

February 16, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for your feedback.

Rated 5 out of 5 stars

Very efficient

Very efficient, helpful and reliable. Prompt and polite. Paperwork all done electronically. Couldn't have been more straightforward. Excellent service.

February 15, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

We're pleased to hear that you are happy with the service we provided. Thank you for your feedback.

Rated 5 out of 5 stars

Very proffesional service

Very proffesional service. The guys were on time, polite and left the space clean and tidy. The work carried out looked very neat and everything was explained to me clearly. Would recommend 100%

February 14, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Many thanks for your feedback.

Rated 5 out of 5 stars

Very happy with the work carried out

Very happy with the work carried out. Good communication and easy interactions with office and engineer team involved in the boiler service, identifying problems, offering solutions and carrying out, all done in a short timescale.

February 13, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for your feedback.

Rated 5 out of 5 stars

Really good service

This company stepped in after another one had let me down. They gave me a same-day quote, and when I booked with them, the new boiler was in within 48 hours as a priority service because my tenants didn't have reliable hot water and heating. They turned up on time, did the job and were completely professional. Huge relief and I'm very happy with Safe Gas - thank you!

February 8, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

We appreciate your custom - many thanks for your feedback.

Rated 5 out of 5 stars

Good contractor

Efficient, courteous & helpful. I will use them again.

February 13, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

We're pleased to hear that you are happy with our service. Many thanks for your custom.

Rated 5 out of 5 stars

This was a tricky job fitting a combi…

This was a tricky job fitting a combi boiler in a confined awkward space. I was very impressed with the way the work was done. They went to great lengths to find neat first-rate solutions to fitting things in, rather than taking any quick second-rate short cuts. Excellent!

January 17, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Many thanks for your feedback.

Rated 5 out of 5 stars

My go to gas engineers

This company can always be relied upon to deliver. They attended same day, delivered as described and explained why and how they were doing the job. Tidy and polite engineer. No mess. Paperwork always prompt and sent electronically. My ‘go to’ gas engineers.

February 8, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

We appreciate your comments - many thanks for your feedback.

Rated 5 out of 5 stars

Regular service

Booked a service at short notice. Regular guy came and everything, as in other years, went well.

February 1, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for your feedback.

Rated 5 out of 5 stars

Very dependable

Very dependable, turn up on time, never had a problem.
Friendly staff.

January 26, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for your feedback.

Rated 5 out of 5 stars

Boiler breakdown

The engineer that called to install valve was polite and explained the reason for the problem this was a follow up to another engineer calling to check why the boiler was not working .We were so pleased and surprised to receive the follow up within an hour to fix the problem .

January 10, 2023
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

We're pleased to hear that you are satisfied with our service. Thank you for your feedback.

Rated 5 out of 5 stars

I would recommend to anyone

The whole experience for installing a new system boiler was great. Great communication, clear pricing, friendly and efficient staff. Very neat plumbing work. I would recommend to anyone.

December 8, 2022
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for your kind review George. We were happy to assist.

www.brightonplumbers.co.uk

Rated 5 out of 5 stars

Efficient boiler servicing

Efficient boiler servicing - the engineer arrived on time and was very professional and pleasant. This is the fourth year I have used this company and would thoroughly recommmend them for servicing and installation.

December 9, 2022
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for your kind feedback Jane. We are always happy to assist :)

www.brightonplumbers.co.uk

Rated 5 out of 5 stars

Boiler servicing

All very quickly, efficiently and cheerfully carried out.

November 23, 2022
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for your kind feedback Susan. We really appreciate it.

www.brightonplumbers.co.uk

Rated 5 out of 5 stars

Great service

First class service always a delight

November 21, 2022
Unprompted review
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Reply from Safe Gas Plumbing & Electrics

Thank you for your five star review Keith. We were happy to assist :)

www.brightonplumbers.co.uk

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