Customer service replied promptly when I reached out about an exchange. They sent me the new piece no questions asked and let me keep the current piece due to a change in their return policies! I... See more
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Bright has been spreading summer around the world since 2017 with its swimwear and bright, colorful, and summer-infused designs. With over 250,000 bikinis sold every year in over 100 countries, Bright has become synonymous with swimwear, cementing itself as a must-have for beach-goers and trendsetters a-like.
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Adele was so nice and understanding. Gave great recommendations and excellent customer service.

Reply from Bright Swimwear
I love the quality of the bathing suits and the customer service was great and they were quick to respond! I have ordered from here a few times and have had great experiences each time!

Reply from Bright Swimwear
Amazing customer service and such a smooth exchange process! The team was so kind and helpful throughout everything. Super happy with my experience and my new bikini

Reply from Bright Swimwear
Great customer service experience! Anna was very helpful and responsive in resolving my concern quickly and professionally. I received the replacement bikini, and I’m very happy with the quality and fit. Thank you again for the excellent support, highly recommended!

Reply from Bright Swimwear
The swimsuits fit so good, I loved the texture and quality. I will definitely be ordering again.

Reply from Bright Swimwear
This swimwear are very resistant and the fit is amazing. Plus their customer service it top top!!

Reply from Bright Swimwear
DO NOT BUY ! I bought two bikinis and my experience has been horrible from start to finish. I was ordering from Canada, thinking the package would come from the USA as they have a warehouse there. But it came from Sweden so I had to pay custom fees, I emailed them twice to know if I could just refuse the fees, send them back and get my money back. I didn’t get an answer until I received an email to give them a review which I did. They finally replied when they saw my bad review and told me that I would get a store credit according to the policy. So I paid the fees, got the bikinis and it is unbelievable! What was supposed to be an XL looks and fits like a Small size, and the quality is the same as SHEIN. I spent $200 for two bikinis that won’t ever fit me and there’s no return or exchange possible. It must be a scam! What a waste of money and time.
Shipping is always fast! The orders are always correct on sizes. These are the best bikinis I have ever worn! Such great quality and the prints are beautiful!!!!!!! Quality last years also.

Reply from Bright Swimwear
absolutely love their suits! such cute patterns, affordable, & comfy! definitely recommend!

Reply from Bright Swimwear
I absolutely love bright swimwear! The quality and fit of their bathing suits never failed to anmaze me every single time! With quick shipping great customer service and quality every single order.

Reply from Bright Swimwear
Do NOT BUY! I believe they are a scam. The swim suit that came did not work for me. They do not offer returns. And when I opted for store credit per their policy, they have completely stopped responding to me. I have emailed them 4 more times over the past week and no response. Why am I being ignored? HORRIBLE customer service. Not to mention...the swim suit was also ugly.
Ordered 2 bikinis in different styles from Bright swimwear. Delivery was quick. Unfortunately one of the styles (Sofie) was a little bit too skimpy (order a L for a 34D), and hence I emailed the team to request an exchange to a different style. Response within 48h to arrange for the replacement swimsuit to be delivered, and also to reduce the carbon footprint they said that I didn’t need to return the set that I wasn’t keen on. An excellent experience. Would buy again. Please note I ordered directly from Bright Swimwear’s website and not via a 3rd party.
The bikinis however were beautiful, with the designs accurately representing what was on the website and the quality good. I used the sizing chart for the bottoms which was accurate, I’m usually a size 28 waist jeans and ordered the Large. The are slightly cheeky (Melody) bottoms but adjustable. For the melody top i sized up to XL for coverage after ready the reviews which was perfect.

Reply from Bright Swimwear
I am obsessed with all of the swimsuits I have gotten from this brand! They are super flattering and I always get compliments. Also the swimsuits came in the mail pretty fast!

Reply from Bright Swimwear
Customer service is exceptional. The quality and value of the swimwear is so good! Thank you to Anna for helping me out with my request!

Reply from Bright Swimwear
I love the swimsuits, delivery is fast, and customer service is amazing. I needed to exchange my top for a bigger size and they just took care of it for me and had the bigger one delivered and let me keep the other.

Reply from Bright Swimwear
The most amazing swimwear brand. Their bikinis are super cute, comfy and high-quality. The price is also incredible and their customer service is unmatched! I asked for a size exchange and they replied and dispatched the new item the same day! I will only buy my bikinis from here now!

Reply from Bright Swimwear
A company that doesn’t not accept full refunds and only does exchanges and store credit, is a company that has major red flags and had to deal with many refunds in the past and refuses to better themselves and their product. First, their sizing is WAY off, not close to being accurate at all. Second, the quality of their suits are downright shameful SHEIN has better quality. Everything is super thin and flimsy and nowhere on their website does it say that all of their suits are single lined. All they can offer is store credit, and frankly, I have no need for store credit as I do not want to purchase another product from this company.
The quality of the swimsuits are amazing and the customer service is always helpful and accomodating.

Reply from Bright Swimwear
Prompt and friendly customer service.

Reply from Bright Swimwear
The bikini I received is great quality and super cute! I did have to exchange the bottoms though they didn’t have the size I needed; the customer service however is so great and streamline. I really appreciate the generosity and intentionality with the way they handled my exchange request!

Reply from Bright Swimwear
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