Customer service replied promptly when I reached out about an exchange. They sent me the new piece no questions asked and let me keep the current piece due to a change in their return policies! I... See more
Company replied
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Review summary
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I was amazed at how quickly bright swimwear responded to me regarding my exchange. Not only did they respond so quickly but they replied during the weekend during peak hours. I was also given an excha... See more
Company replied
I bought 4 items and unfortunately 3/4 of the pieces didn’t fit as well as I would’ve liked, which could’ve been my fault if I measured myself wrong, but sizes for swimsuits has always been all over t... See more
Company replied
I had a great experience with Bright Swimwear. My original order didn’t work out for my body type, and their team was more than accommodating with an exchange. The customer service was incredibly kind... See more
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Company details
Written by the company
Bright has been spreading summer around the world since 2017 with its swimwear and bright, colorful, and summer-infused designs. With over 250,000 bikinis sold every year in over 100 countries, Bright has become synonymous with swimwear, cementing itself as a must-have for beach-goers and trendsetters a-like.
Contact info
4.3
Excellent
3K reviews
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Very kind and helpful
Very kind and helpful. Would definitely recommend!
April 22, 2026
Unprompted review
Reply from Bright Swimwear
Hi Connie,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
Easy Exchanges!
The Bright Swimwear team made my exchange process extremely smooth. I love these bathing suits and adding a good customer service team takes it another level!
April 22, 2026
Unprompted review
Reply from Bright Swimwear
Hi Carlie,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
Customer service
Customer service and assistance with exchange was very helpful, they responded quickly and went above and beyond helping me choose a something that was better suited for my daughter. Love the suits and appreciate the company and all they did to make our order perfect.
April 21, 2026
Unprompted review
Reply from Bright Swimwear
Hi Carley,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
The ship time was super quick
The ship time was super quick. And when I needed to do an exchange they told me to keep my first item. They are out here really doing their best to take care of their customers.
April 20, 2026
Unprompted review
Reply from Bright Swimwear
Hi Emily,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
Love the quality in swimsuits, great staff!!
I bought a couple of bikinis from Bright Swimwear. I love the fabric, color and design but felt a little dissapointed because tops didn't fit well (they run small), so I reached customer service staff to get help and was surprised by their response I got from them. They definitely made it easy for me. I feel happy and satisfied with my purchase and the experience with Bright Swimwear I would buy again for sure now that I know my size in this brand.
April 20, 2026
Unprompted review
Reply from Bright Swimwear
Hi Carolina,
Thank you for your kind review! We always strive to provide our customers with high-quality products and service, and we're so happy to hear about your positive experience. If you need anything else, please just let our team know!
Elsa x
I had a really good experience with…
I had a really good experience with bright swimwear. I had an exchange and the process was seamless and easy! Customer service was exceptional.
April 20, 2026
Unprompted review
Reply from Bright Swimwear
Hi Sarah,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
Great customer service
After requesting an exchange, they let me keep the extra swim bottom! Customer service was great
April 17, 2026
Unprompted review
Reply from Bright Swimwear
Hi Miya,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
Great customer service!
They helped me so quickly with my exchange and were so kind!
April 16, 2026
Unprompted review
Reply from Bright Swimwear
Hi Jasmine,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
Alexia made it so easy and was quick to…
Alexia made it so easy and was quick to respond!
April 17, 2026
Unprompted review
Reply from Bright Swimwear
Hi Kinsley,
Thank you for your kind review! We're so glad that Alexia was able to help you. We can't wait for you to try your new set!
Elsa x
Very cute pieces and very helpful…
Very cute pieces and very helpful service team!
March 27, 2026
Unprompted review
Reply from Bright Swimwear
Hi Evelyn,
Thank you for your kind review! We always strive to provide our customers with high-quality products and service, and we're so happy to hear about your positive experience. If you need anything else, please just let our team know!
Elsa x
Amazing customer service
Amazing customer service! I had placed an order online and a couple of bikini bottoms but when they came they were too small! So I reached out via email and Bright Swimwear kindly responded and accommodated my request for a new size and sent them to me no issues! Love this site! Will order from them again! (:
April 14, 2026
Unprompted review
Reply from Bright Swimwear
Hi Saibelle,
Thank you for taking the time to share your kind review. We truly appreciate your continued support. Our team is always here and happy to help! Just reach out to us again if you ever need any assistance with your orders.
Elsa x
My top was too large so I emailed about…
My top was too large so I emailed about an exchange. It may have taken a week for them to get back to me via email but there was also a holiday! They are sending me a bigger size and also letting me keep the small size to gift as a gift from them! Will be ordering more! Amazing customer service
April 14, 2026
Unprompted review
Reply from Bright Swimwear
Hi Allie,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
Happy customer
Bathing suit was super cute and came really fast. I wanted to exchange for a different size and they helped me do it seamlessly. I will definitely be buying more things.
April 15, 2026
Unprompted review
Reply from Bright Swimwear
Hi Karyn,
Thank you for taking the time to share your kind review. We appreciate your continued support. Our team is always here and happy to help! Just reach out to us again if you ever need any assistance with your orders.
Elsa x
Bright Swimwear was so professional
Bright Swimwear was so professional, helpful, and kind. I truly appreciate all of their help, especially with my exchange process. Thank you to Alexia and the Bright Swimwear team for making my experience amazing!
April 15, 2026
Unprompted review
Reply from Bright Swimwear
Hi Bela,
Thank you for your kind review! We're so glad that Alexia was able to help you. We can't wait for you to try your new set!
Elsa x
Their pieces are gorgeous
Their pieces are gorgeous! I had to exchange mine and customer service was prompt and very helpful, I would definitely recommend this brand!
April 7, 2026
Unprompted review
Reply from Bright Swimwear
Hi Dalilah,
Thank you for taking the time to share your kind review. We truly appreciate your continued support and our team is always here and happy to help! Just reach out to us again if you ever need any assistance with your orders.
Elsa x
Customer service was so kind and…
Customer service was so kind and helpful! Will definitely be buying from Bright Swimwear again!!
April 8, 2026
Unprompted review
Reply from Bright Swimwear
Hi Kelly,
We always strive to provide our customers with high-quality products and service, and we're so happy to hear about your positive experience. If you need anything else, please just let our team know!
Elsa x
Quality Items
Quality items. I did need to make an exchange for another size and customer service made it happen. Will order from here again in the future!
April 9, 2026
Unprompted review
Reply from Bright Swimwear
Hi E.V.,
Thank you for your kind review! We always strive to provide our customers with high-quality products and service, and we're so happy to hear about your positive experience. If you need anything else, please just let our team know!
Elsa x
I love my new bikinis!
April 13, 2026
Unprompted review
Reply from Bright Swimwear
Hi Kate,
We always strive to provide our customers with high-quality products and service, and we're so happy to hear about your positive experience. If you need anything else, please just let our team know!
Elsa x
Great customer Service
Great customer Service! Beautiful high quality swimwear.
April 13, 2026
Unprompted review
Reply from Bright Swimwear
Hi Katie,
Thank you for your kind words and feedback! Our team is always happy to help! If you need any further assistance, please just let us know. Have a Bright day!
Elsa x
This is the worst shop ever
This is the worst shop ever. Do not buy anything here! You are not able to try on the bikini’s once received. I am in contact with them for over 2 months now, finally got the return details, send back the whole package and now I dont get my money back because it is not in the plastic packaging. Worst customer service I have experienced ever!!!
April 9, 2026
Unprompted review
Reply from Bright Swimwear
Hi Eveline,
We’re sorry to hear you feel this way about your experience. Per checking our email thread with you, the package was unfortunately not received back in fully resalable condition, which is why it did not qualify under our standard return policy.
Even so, our team still tried to offer possible solutions from our end in hopes of helping resolve the situation as best as we could. Please feel free to continue replying to the email thread and our team will be happy to further assist however we can.
Elsa x
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