No KYC Casino Reviews 

A very mixed review . I booked Manchester Airport 2 way journey December for flights this week . Contacted Earlestown branch to book this . The journey to the airport fabulous . Driver early for a 5am booking . Very positive experience . Returned yesterday ! What a nightmare ! Just myself ( female and my daughter ! As travellers ) the flight was delayed for 30 mins we had booked 4 pm pick up so I contacted the uk to ask a relative to ring Britainia and say 4.45 pick up . They contacted me to say all sorted at Britanis end . We arrived at Manchester to a text the taxi had been despatched and was on the way then had a call from the driver to say 11 mins . Great .. we waited .. 20 mins later we rang to be told on the way and was sent a text link to track my taxi … looking at that it then said 33 mins away . I called the company to be told oh the app has not updated . Another 20 mins on ( freezing at this point) call from the driver again . Stuck on the motorway another 20 mins ! I couldn’t get my head around how I was called by the driver as I landed to say he was coming into the pick up point and would be 11 mins to now be waiting 1hr !!!
As 2 females it’s not the best to feel stranded at the airport after booking this well in advance and even updating the company on the delay before coming back !
1hr after scheduled pick up we hit our taxi with a sorry the motorway was bad and I’m new - my first airport .
It then got better . As we arrived home I had told the company on booking I’d pay by card returning . I said card ? The driver said no cash only ! Luckily I had cash . The fee was £55 . He then said it’s £55 plus £5 car park !
I said no it’s not ! That’s what I was told so he then rang the company and I sat listening as he said this lady is saying it’s £55 and that’s all included but should she pay the car park fee on top !! They obviously told him no !
Not great to be treated as a paying customer like rubbish ( waiting an hour , being lied to regarding times to wait to be collected 11 mins to constant 20 , then another 20 . ) and to finally be insulted by the hour late driver that you are trying to rip them off with the agreed bill and have to sit at home in the car until he calls the company to validate your honesty !
Honestly the worst taxi experience home from an airport I’ve encountered in my 55 years in this planet !

Absolute terrible he was rude to us as children were in the car we asked him to go a short way and he ignored us and then we asked him to turn right again and he said “well I can’t stop in the middle of the road can I” and it’s such a disgrace and he should not treat children in that manor it’s terrible never again it was a grey Hyundai and he was so mean we are only 12 the both of us and we felt really upset about how he spoke to us

An absolute disgrace of a company. After pressing a button outside an office in Ashton. With which nothing happened..A taxi turn up from Britannia to offer me a lift. Followed by a conversation to say that I have to get out and press the button again… nothing happened. After getting back in the cab snd having a discussion with the office, via the driver.. we both were asked to get out and press the button… nothing happened while the driver ids still on the phone to his office. When we both got back in the driver same how much I normally pay!!!!! I said whatever you charge for the journey??? After a long delay we set off. When the mobile phone meter went past £10, he said this is more the man he thought?????
On arrival the meter reading was £15 and I gave him a twenty pound note… a nice tip… after leaving the cab,,, I was shouted back by the Hugo be accused of giving him a dodgy note….
What an absolute shambles of a company…. You’d better walking home in a tornado!!!

We have used bluestar taxis for 32 years and have been moderately satisfied with the service. Last night however with bluesman being bought out by britannia was theeee worst experience ever. We're left high n dry getting to upholding from orrell and again on the return journey. 2 taxis were requested for both legs and there was a no show on both counts. Thank goodness for pemb taxis! We tried several times to ring britannia only to get am automated service saying our taxi would be 3 mins, which was a myth, you need to ditch that part of your service cos it said the taxi coming for us at upholding would arrive at the orrell pick up in 3 minutes!!I could only speak to an actual person way after we were dropped off by pemb taxis, only to be told I could not have my complaint passed on to management just do a Google review. So here it is, the awful service and lack of personal communication means we will not be using britannia again.

Absolutely terrible taxi company, totally unreliable and will rip you off everytime you get in the car. Travelled from Huyton to Speke and was charged £30….The same journey back with a different cab company cost £18….total rip off. Plus don’t bother booking them for a specific time because they never turn up on time. It’s always the same response “We haven’t got enough cars out”….Using Alpha Taxi’s from now.

Zero rating, ordered a taxi at 4.15 to pick us up at 7.45 on the app, kept getting your driver will be allocated, rang the office at 7.50 when no taxi turned up , no committed response to advise if and when the taxi was coming so we walked home in the rain. Very disappointed as usually okay.

Was picked up over an hour late, driver was on the phone while driving, barely spoke a word of English and don't get me wrong I like different languages but the driver should be able to communicate full English, not only that the driver then decides he ain't gonna help a disabled man into and out of the vehicle, he didn't bother to help put the wheelchair into the back. And then the only English that seemed to come out of his mouth was about money and the fact his door WAS GETTING WET because the elderly man, needed to take his time to get out the vehicle back into his wheelchair. THIS COMPANY IS A DISGRACE, usually I'd use other taxi firms but all was fully booked and busy due to school runs and usually no issue with the rest. BUT THIS COMPANY WANTS TO EITHER BE SHUT DOWN OR COMPLETELY HAVE NEW DRIVERS WHO CAN DO THEIR JOB PROPERLY.

Waited 20 minutes after booking, apparently only one taxi in Widnes!.
UBER arrived in 10 minutes

Everytime I use Britannia, they go to the wrong house! The drivers are usually nice when they do turn up but if you need a time sensitive taxi,walk.

They turned up 50 mins late. Hence we missed our train. Worst taxi company I've ever known. Avoid . Would give them zero.

Absolutely horrendous company. Don’t have a clue what they’re doing. Unreliable. Do not waste your time and energy) simply use every other taxi company other than this one.

We booked a transfer to and from Luton Airport. The outbound journey was great I can’t fault them, however on the way back they turned up over an hour late (despite me ringing and asking repeatedly) and with a load of people already in (so he clearly wasn’t waiting for us like the app said). To top it off (bear in mind that this was a pre booked taxi from weeks before the trip) they turned up with a taxi that was too small for us and our luggage and their solution was that they can take us but not our luggage. Clearly we went with a different taxi from the rank at the airport who we cannot fault. Sadly we will not use this company again and urge anyone else to be careful when booking.

This company is a total rip off! My elderly friend (77) lives in Westminster Drive Haydock. Her husband is in Whiston Hospital seriously ill and she cannot drive. We couldn't take her this day. She rang this company to take her. They charged her £44, one way!!!!! FFS, it is 8.6 miles. Nearly £6 per mile. COVID rates I gather!!!!!

I told her to ring a certain other firm. Guess what, £20!!!!!

S T A Y A W A Y, crooks.

Would never use again. My plane landed at Liverpool Airport at 1.45am and I told them that once I had disembarked the plane and got through passport control I would ring them to let them know I was leaving the building so they could pick us up on the car park. The driver was told to be there at 1.45am. He had already left the car park and had to return to pick us up. I was quoted £38 which included the car park charge. I got charged £53 because the driver had paid £15 in car park fees. On what planet can your plane land at 1.45am and you get in your taxi at 1.45am? Britannia are an absolutely useless, unprofessional company.

Appalling. I pre-booked a car last night for an important doctors appoinment late afternoon today. I gave plenty of time between the booking and appoi tment time. A car was not assigned in advance, they only started assigning a driver 5 mins before my booking time. They failed to assign a driver despite 2 calls. I had to cancel the taxi, get a neighbour to take me and I was late for my appointment. Britania customer service response was 'sorry about that'. They didn't give a monkeys that they let me down. Dreadful service, find another firm.

Avoid !!! Total waste of time, robbers charged me twice for a taxi i booked for a friend took £27 from my account then had to get up out of bed and drive to where my friend was being dropped off and pay another £28 as the driver said the taxi had not been paid, nobody willing to help over the phone complete utter jokes AVOID AVOID AVOID AVOID your better off walking!!!

Booked them to collect my daughter at 2230 they failed to turn up or answer the phone. To say we are Disappointed with them is a understatement I shall be lodging a complaint with Suffolk council.

DO NOT USE. Booked months in advance for 7.people, 4 journeys, price quoted which they tried to charge double on the first journey. Were an hour late picking up and then only one car arrived., by which time we were locked out of the venue and stranded on the streets. Excuse given when I rang several times was heavy traffic and road closures but everyone else's taxi managed to get there. Good old Uber to the rescue!

Pre-Booked but arrived 10 minutes early and was happy to wait if needed no issues and got to my destination in good time.

Booked a taxi into Liverpool centre from Waterloo Quay 3 hours in advance. Phoned the company when taxi was 15 mins late and was told there was no driver at the moment. How long? I said, she answered “I’ve no idea”…I said I could be here all night then? and she answered….
“Yes, you could”
Her couldn’t care less attitude was horrific.
Really….what is the point of this business?
Avoid this taxi firm like the plague!!!