No KYC Casino Reviews 

Absolutely horrendous!!! We booked a taxi 12 hours in advance because it was my 40th birthday and we needed to be at Albert's in Standish for 8.15. We thought we'd get there early and have a cocktail so we booked the taxi for 7.15pm. The taxi turned up at 7pm and left after 2 minutes without contacting us!! We rang Britannia and they were very apologetic and said they would send another. An hour and a half later, after several phonecalls, still no taxi. We had to cancel our meal and my birthday was ruined. Thanks Britannia. I'd give you zero stars if I could.

Pre booked a taxi 24 hrs in advance for haydock races last Saturday driver turned up half hour late blaming traffic road works to be fair driver might have come from outer Mongolia told him to go in the back way crossing into racecourse totally ignored me what was a 10 min journey turned in 35 mins again return journey booked for 6pm. Never turned up !!! Avoid like the plague

Disgraceful service.. YOU ARE A JOKE.. Requested a wait and return yet my husband was dumped and left to wait again.. You using taxi drivers from all over the country and speaking to customers like dirt.. CLOSE THIS DISPICABLE PLACE DOWN ASAP...

Pre booked, and paid, in the morning for a taxi at 17.40 via the app. When I opened the app when taxi was due it said allocating driver, but no driver available. Phoned and was told on the way. No taxi arrived. Ruined the evening as I arrived very late. Irresponsible and dishonest.

Not really a driver it was more the company and the staff themselves, i had took my shoes off due to them hurting me and the floor was cold and hurting my feet so why I was waiting for a taxi I went to go inside the waiting room at the taxi rank and as I walked in a man I’m guessing staff, grabbed me tightly by my arms pushed me into the door and outside and said I’m not allowed to sit inside, which is so unprofessional as that is why it is there? It’s a taxi rank. Why offer seats if your not going to let people wait inside when it’s pouring with rain outside

said taxi on its way, freezing cold weather with mum in her wheelchair, not able to walk around to get warm. could have gone to a cafe to wait if the controller had given an honest answer as to how much longer it would take. we didnt need a wheelchair accessible vehicle, i mentioned the wheelchair would fold in a boot, so we were not waiting for a specialist vehicle, after 50 mins i was nearly in tears just seeing mum shivering (89 years old). ON IT'S WAY is not acceptable. !!!

What a shockingly poor service booked a taxi for 6pm called after it should have arrived for the operator to tell me they could not get anyone to me as they were extremely busy.. should never have accepted the booking if they cannot fulfil the booking. Very disappointed in the responses.

Shocking service shocking drivers none speak English none no were there going and that’s if you can get one soo not use these taxis at all

We were quoted £36 per taxi to go to Wigan and we ended up paying £60 per cab, nearly double what we were quoted. Can’t helped but feel ripped off and lied to. No wonder Uber dominates. We will never use this firm again, con artists.

Went 3x further to avoid a £2 toll road

Claimed the road was closed, despite there being two options

Lies

Last month I visited there. My friend with me we use thus cab service. It was great cab service every thing is best.thanks

I was quoted, booked and paid £73 in advance (one week)for my travel to Gatwick airport. On the day, the cab attended on time. Whilst I was in the cab, driving off. I was informed by the driver, that he was not from Britannia cabs, he was from Data cabs. At no time was I informed by Britannia cabs, of any changes. The driver, went on to add that Britannia cabs had told them, that I will pay a cash payment of £85. I rang Britannia cabs and went through, about, 4 different staff, as they kept me on hold and would put me through to different staff, with no explanation as to why I’m on hold, I kept having to repeat my dilemma. Data cabs, held me in the vehicle at a petrol station at Gatwick airport, until I paid. I had no choice as I would have missed my flight. Britannia cabs eventually, returned £73 and to date, still have not taken responsibility to return the rest of the monies. I will never use this company again. I feel defrauded.

Terrible service. 1hour 20mins late to pick up my parents from heathrow. Lied to me repeatedly about timing of driver—classic “5-10 more minutes”. Filing report with authorities. Despicable.

Wow . Beware. I'm from huyton. Liverpool. Foreign taxi driver picked me up from normal destination but wanted £1.50 more than a trip I'd taken lots of times. Asked for badge id. Different person driving. DO NOT LET YR CHILDREN USE THIS COMPANY.
MICK RIPLEY THE OWNER AND HIS SON DONT GIVE A FU?CK.

4 mains requirements for a taxi driver.
1, licence
2, communication
3, area knowledge (or at least No 4)
4, sat nav !
Our last two taxis, 27/8/22
Only number 1 was had
Couldn't understand us.
Didn't know erea.
Didn't have a sat nav!
Had to use my phone sat nav, holding it in the dash, to show driver because the communication part want there either .
Very poor.

Had to click one star to put a comment. This company doesn’t deserve a one star. Was informed by the woman who took the call that our taxi was booked. I realised after the call we hadn’t received a text to say taxi booked. Taxi didn’t arrive at the time we requested. I rang them back. They said we don’t have any drivers in your area. He said we state clearly to every customer that we can’t guarantee to be there at the exact time. I informed them that i wasn’t given this information, if I had we wouldn’t of booked a taxi with them. He then started shouting at me down the phone. We ended up booking with another company after we explained what had happened there were there very quickly. I would not recommend this taxi company to anyone

Terrible taxi service - avoid at all costs!
Booked a taxi to Stansted airport (1.5hr journey). Taxi was a full hour late picking up and we only made our flight thanks to some very reasonable airport staff. The operator at Britannia Cars also lied about the reason for the lateness as their story didn’t match at all with what our driver said (who for the record was very nice and entirely not at fault).
I complained about the service and all they would offer was a £10 refund on a ~£130 booking. Ridiculous when the whole point of booking an airport taxi is to get there on time - would have been better off booking a horse and cart…
Don’t book with these shysters - they shouldn’t be in business.

Britannia is best
We use britannia cab service is best cab service in UK. It was reliable and comfortable cab service.we utilize it again and again. thanks the company.

Service was shocking. Ordered a taxi for 12.30 that they committed to. After an hour of waiting, rang twice to say they can only turn up when the driver wants to. Not good enough when you have booked in advance. An hour an hour later, still standing in the rain with the company saying they never committed to a time and they come 'when the driver wants to' avoid!!!! Not reliable! Don't commit to something you can't provide... simple customer service!!!

I agree with everyone who said they would give minus stars, that's what they deserve. I tried calling for a cab last Friday from 10pm, we were 24th in queue, finally got through, woman said really busy call back in an hour...called back at 10.30 as we were getting scared - pub very busy and lots of drunks around in St Helens, as my sister is disabled she was becoming panicked. Guy said yes no problem car on it's way. 11.10 still no car, called back and the woman said there was no booking in my name. I said we are two vulnerable women on our own and very scared she said 'nothing I can do, call back in an hour'. I did, still no cars and when I said I would be contacting Trustpilot, she put the phone down on me. In the end, I had to walk 2 1/2 miles by myself as my sister cannot walk very far, to get my car along a dual carriageway in the dark - I've never been so scared. Whatever you do, DO NOT call Britannia cars they are rude, arrogant and don't give a damn and deserve all the bad revues they've got.