British Homebuyers Reviews 

631
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful, friendly, and professional staff for keeping them thoroughly informed and supported throughout the entire property selling journey. Many consumers note that their properties successfully secured offers much faster when compared to traditional high street estate agents. Advisors are readily available to answer questions promptly and handle buyer communications effectively from start to finish. However, some people mentioned that the sales process or overall turnaround times could occasionally feel a bit protracted and slow. A few reviewers also noted experiencing minor hiccups, communication challenges, or delays with solicitors during the property transaction.

What people talk about most

Service

Clients share positive opinions on service, highlighting efficient sales processes and professional marketing... See more

Staff

Reviewers highlight positive aspects of staff, describing the team as exceptionally professional,... See more

Customer service

Customers report positive experiences with customer service, highlighting exceptional support and... See more

Response time

Reviewers express high satisfaction and positive feedback regarding the prompt response time. Consumers... See more

Customer communications

Consumers find contact to be positive, highlighting regular updates and proactive communication throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish. I was kept in the loop at all times, particularly towards the end of the transaction where timelines started to get a bit tricky. Alex did a great job at managi... See more

Company replied

Rated 5 out of 5 stars

We used British Homebuyers to sell out house after bad experiences with two other agents. The level of service was absolutely amazing, and we ended up getting an offer quickly. The whole proc... See more

Company replied

Rated 5 out of 5 stars

The dedicated interest that each member of the team gave to us was exemplary. No question went unanswered or was too trivial to ask. Deadlines were kept, responses were forthcoming. Even when a memb... See more

Company replied

Rated 5 out of 5 stars

We tried to sell our property but struggled with viewings. Once our contract ended, we approached BHB. Nathan was great at getting the details and creating the advert. From there on, Molly helped ar... See more

Company replied


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4.7

Excellent

TrustScore 4.5 out of 5

631 reviews

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4.7

All reviews

(631)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

British Homebuyers - the team works for you!

I came to British homebuyers after unsuccessfully using two named high street estate agents. The difference from day 1 with British homebuyers was a breath of fresh air. From the first conversations with both Molly’s it was clear that this was a team working wholly on my behalf. Alex was excellent and his level headed approach and his transparency in explaining the intricacies of conveyancing put me completely at ease. He always said we were his client and he was working for us. Having that collective and transparent process in our corner certainly made the whole experience less stressful. They work in a different way to the standard high street agents in that they are always there and always supportive from everyone involved in their internal chain. I cannot thank the whole team enough in selling my house and it’s hard to single out any one person as my encounters with all those at British Homebuyers was nothing short of perfection. Thanks again to the whole team and I am already recommending using British Homebuyers who anyone who asks me!

March 6, 2025
Unprompted review
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Reply from British Homebuyers

Hi Tony,

Thank you so much for your lovely review, it really means a lot to the whole team here.

You were a pleasure to work with and we all with you all the very best with everything moving forward!

Kind regards,
Alex & the whole team

Rated 5 out of 5 stars

Alex at British Home buyers was really…

Alex at British Home buyers was really helpful from day one with viewings on the property- up until keeping our buyer on board. He provided regular updates and always was available when needed speaking to.

February 19, 2025
Unprompted review
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Reply from British Homebuyers

Hi Nikita,

Thank you, I really appreciate your update and I wish you and your family all the very best with everything moving forward!

Kind regards,
Alex and the Team

Rated 5 out of 5 stars

Ultimate Professionals

After a previous 'sale' that fell through using a local estate agent we decided after reading reviews to list with British Homebuyers.
This turned out to be a great decision! From a quick offer after listing to excellent follow through we could not have been happier with this Company.
Robert and Charles were extremely courteous and professional, quick to respond to any of our queries and helped smooth the whole process.
We have no hesitation in recommending British Homebuyers and will do so to any of our family or friends who are either thinking of buying or selling.
Thanks again
Duncan & Lynn Smith

February 1, 2025
Unprompted review
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Reply from British Homebuyers

Hi Duncan & Lynn,

Thank you so much for your kind words, we’re happy to have helped!

Myself and the team wish you all the best in Spain!

Kind regards,
Rob

Rated 5 out of 5 stars

I recently sold my house with British…

I recently sold my house with British Home Sellers, and I couldn’t be happier with the service I received. From start to finish, the team was friendly, professional, and always approachable. They were readily available on the phone or via email, making the entire process smooth and stress-free.

Their expertise and dedication really stood out, ensuring everything was handled efficiently and without delays. They truly went the extra mile to get the job done, and I would highly recommend them to anyone looking to buy or sell a property. A fantastic experience from start to finish!

March 5, 2025
Unprompted review
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Reply from British Homebuyers

Hi Abigail,

Thank you so much for your lovely words. We’re so glad to help you with your sale!

We all here wish you all the best.

Kind regards,
Rob & the team

Rated 5 out of 5 stars

We had a very bad experience with one…

We had a very bad experience with one of the estate agents who didn’t do anything to find me a buyer for 6 months and got to know about British Home Sellers. I was very scared to sign another contract with any estate agent, but signing up with BHS was the best thing I did. They found me a buyer within a month. Wished I came across them before. A very prompt team, especially Alex who was very supportive through out the sale process and always gave us the best advice. Definitely recommend British Home Sellers

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great service by the team with extra…

Great service by the team with extra attention to detail provided by Alex Clendon

February 14, 2025
Unprompted review
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Reply from British Homebuyers

Hi Sam,

I appreciate your review, thank you.

I wish you all the very best with everything moving forward.

Kind regards,
Alex and the Team

Rated 5 out of 5 stars

Exceptional Service & Clear Communication – Highly Recommend!

I recently had the pleasure of selling my house through British Homebuyers, and I couldn’t be more satisfied with the experience. From start to finish, their communication was fantastic everything was clear, easy to understand, and completely transparent.

Unlike other agencies that sometimes make unrealistic promises, British Homebuyers provided accurate statistics and thorough market analysis, ensuring I had a clear picture at every stage of the process. Their professionalism and efficiency made the entire sale smooth and stress-free.

Highly recommend to anyone looking for a reliable agency. Thank you

February 7, 2025
Unprompted review
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Reply from British Homebuyers

Hi Peter,

Thank you for your review and it really was a pleasure working with you.

I wish you and your family all the very best with everything moving forward.

Kind regards,
Alex and the Team

Rated 4 out of 5 stars

House sold when I switch to British homebuyers

I was putting my house in the market with other estate agents and there are no offer at all. Then i received a letter from British Homebuyers and give it a try. Now my house is sold. So i would recommend people to use this service when you try to sell a house. the downside is only you have to open the house for the buyer, no staffs can hold the keys for you.

February 4, 2025
Unprompted review
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Reply from British Homebuyers

Hi Alex,

Thank you, I am so pleased that we can help you and I wish you all the very best moving forward.

Kind regards,
Alex and the team

Rated 5 out of 5 stars

Top notch!

Top notch!
Alex and Charles were theeee best advisors whilst house sale was going through- knew their stuff and could transfer their knowledge to a lay person like me, very well.
Thank you guys!!!! I’m so glad I went with British Homebuyers!!!! 😊

January 28, 2025
Unprompted review
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Reply from British Homebuyers

Hi Cat,

Thank you so much for such a lovely review!

It was a real pleasure working with you and I wish you all the best very with everything moving forward.

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

we tried various estate agents over the…

we tried various estate agents over the course of 12 months with no offers so tried british homebuyers,within 4 weeks we had sstc.Although the process of completion took several months Rob kept us informed and answered any questions we had quickly.we wouldn't hesitate to use them again as costs are the same as most estate agents.

January 16, 2025
Unprompted review
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Reply from British Homebuyers

Hey Lee,

I’m glad we were able to secure the sale for you.

We wish you all the best moving forwards!

Kind regards,
Rob and the team

Rated 5 out of 5 stars

I thought they were great

I thought they were great. My property was under offer within a few days.
Once under offer, they really did an excellent job of always being available, and always reaching out to keep me updated.

January 31, 2025
Unprompted review
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Reply from British Homebuyers

Hi Themba,

Thank you for your review, really appreciated on this side.

The team and I wish you all the very best with everything moving
forward

Kind regards,
Alex & the team

Rated 5 out of 5 stars

Absolutely fantastic service from start…

Absolutely fantastic service from start to finish ,I'd had my Bungalow on the market for a few months with a local estate agent but it did not sell ,I tried British home sellers and my allocated sales team person Alex said that we would get a buyer within 6 weeks and true to his word British home sellers found us a buyer. Alex was very professional and kept us informed at every stage ,more than I can say about my solicitor Northern Law of Shaw Oldham. I would strongly recommend that people get in touch with Alex Clendon and his team at British home sellers, Thanks again Alex.

January 24, 2025
Unprompted review
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Reply from British Homebuyers

Hi Brett,

Thank you so much for your review,

I am so pleased that we can help you and it was really great working with you.

I wish you all the very best with everything moving forward.

Kind regards,
Alex and the Team

Rated 5 out of 5 stars

Brilliant online Company

British Homebuyers, offer an excellent service. They go above and beyond, that of a normal estate agents. They help my brother in law when a problem arose, no fault of my brother in laws. Robert from British Homebuyers was absolutely brilliant bringing the sale to a close. Thank you All

February 7, 2025
Unprompted review
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Reply from British Homebuyers

Hi Sue,

Thank you so much for your lovely words, it means a great deal!

Myself and the team wish you and Jeff all the best in his new home.

Kind regards,
Rob & the team

Rated 5 out of 5 stars

I had previously tried to sell my house…

I had previously tried to sell my house through a high street estate agents. I was noticing there was no progression. Then I heard about British Homebuyers and contacted them. The staff there were amazing and made the process stress free and communicated well throughout the whole process. They quickly arranged viewings and were respectful about timings due to work commitments. I want to mention Alex Clendon who was professional throughout, offered reassurance and communicated promptly and effectively throughout. I would also like to mention Molly who I first had assistance from when I contacted them. I can't praise this company enough. Thank you so much for alleviating so much stress.

January 28, 2025
Unprompted review
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Reply from British Homebuyers

Hi Alison,

Thank you so much for your lovely review.

It really was lovely working with you and I wish you all the very best with everything moving forward.

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish

Our house was on the market for months with many viewings but when we moved to British Homebuyers we sold in 3 days!

The service was fantastic and very personal approach which helped in such a stressful time.

I would highly recommend

January 27, 2025
Unprompted review
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Reply from British Homebuyers

Hi Becky,

Thank you so much for your review, I am so glad we could help.

I wish you all the best with everything moving forward!

Kind regards,
Alex & the team

Rated 5 out of 5 stars

Was kept informed all the time

Was kept informed all the time. There was no hassle and everything went very smooth. The house was on initially with another agent for several weeks but failed to sell. British Homebuyers managed to sell it quickly and generated viewings. I would recommend them and I would use them again.

January 21, 2025
Unprompted review
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Reply from British Homebuyers

Hi Kate,

Thank you so much for your kind words, it was a pleasure to help you achieve the sale!

Myself and the team wish you all the best for the future.

Best Wishes,
Rob & the team

Rated 5 out of 5 stars

British Homebuyers couldn't have been…

British Homebuyers couldn't have been more helpful and proactive in selling our house. The marketing team made the house look lovely for sale, they initiated viewings immediately and followed them up to keep me informed. They negotiated the sale with all parties involved. A great team and I'd recommend them to everyone.

January 17, 2025
Unprompted review
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Reply from British Homebuyers

Hi Louise,

It was a real pleasure to have helped you, and your family secure the sale.

Myself and the team wish you all the best moving forwards.

Kind regards,
Rob & the team

Rated 2 out of 5 stars

Contact is poor

Got a letter called and Never answer phones and applied in websites 4 days ago no one has contacted me !

January 16, 2025
Unprompted review
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Reply from British Homebuyers

Dear Rachel Paisley,

Thank you for your feedback, and we sincerely apologise for the poor experience you’ve had in trying to reach us. We understand how frustrating it can be to feel ignored, and this is not the standard of service we strive to provide.

Since the start of the year, we have been managing an exceptionally high volume of enquiries. To ensure our current customers receive the best possible service, we have been prioritising ongoing cases, which unfortunately caused delays in responding to new enquiries like yours.

We value every potential customer and regret that this has impacted your experience. We have just tried to contact you to follow up on your enquiry and would still be happy to discuss our services with you at your earliest convenience.

Thank you for bringing this to our attention, and we hope to have the chance to assist you soon.

Kind regards,
The British Home Buyers Team

Rated 5 out of 5 stars

House sale

Hi everyone this may concern I have just used British home sellers to sell my property I was a bit unsure at first but I had nothing at all to worry about they were amazing ever step off the way even after they sold my house they still phone me to make sure I was satisfied and everything was OK I would recommend them to anyone wishing to sell there property with peace of mind and I would definitely use them again in the future thanks for everything British home sellers and good luck for the future

December 5, 2024
Unprompted review
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Reply from British Homebuyers

Hi Lynne,

Thank you so much for your kind words, we’re so glad to have helped!

We all wish you all the best moving forwards.

Best Wishes,
Rob

Rated 5 out of 5 stars

Brilliant agency, sold our house in less than a month!

Brilliant agency, very efficient, sold our house in less than a month. It's not the first property they sell for us either and the service is absolutely perfect this time round again. Good communication, very clear and efficient business model, happy to use them in future. Highly recommended!

December 19, 2024
Unprompted review
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Reply from British Homebuyers

Hi Olga,

Thank you so much for your review and it was so lovely working with you on the sale.

I wish you all the very best with everything moving forward.

Kind regards,
Alex and the Team

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