Superb experience with British Home Sellers from start to finish with our house sale. From initial contact with Nathan, right through to progressing the sale with Molly and Fallon, the communication b... See more
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Third Floor St Peters House, 45 Victoria Street, AL1 3HZ, St. Albans, United Kingdom
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Recently purchased a property which was listed with British home sellers and I can’t fault them from start to finish. Communication was great and all in all a quick turnaround.
We recently completed the first home purchase through British Homesellers. The whole process was very smooth. They were very helpful at every stage. We contacted mostly with Alex Clendon who was incredibly helpful and efficient to deal with our enquiries promptly. Special thanks to him. Highly recommend.
I had a really positive experience with British Homesellers. I was a bit nervous about buying from an online agent, but from the very start of requesting a viewing on Rightmove, to completing the sale, they were brilliant. Always contactable, returned emails quickly, and I knew exactly what was happening at every stage. Really impressed, would definitely use them to sell my house if I move on in future.
Gave the team a specific criteria when selling my house, they failed to vet potential buyers which resulted in a disappointed buyer and a disappointed seller (me). I sacked them for their incompetence, so no fee for them, everyone lost out.

Reply from British Homesellers
I had a very pleasant experience with British Homesellers. It was the first time I had purchased a property myself and they made it a very smooth purchase. Communication throughout the sale was great and Alex Clendon answered any queries I had and kept me up to date. When the sale was completed Charles Gale called to congratulate me the following day and arranged for my deposit to be returned which arrived in my bank account shortly afterwards.
I really recommend British Homesellers and would use them again in the future.
Thank you very much to you all.
Charles Gale was incredibly generous with his time and helpful when an already complicated house purchase was delayed by the conveyancer's technology problems at the last minute. He also mediated between us and the seller when progress had stalled due to mortgage lender's requirements.
Could not have stayed afloat without him, contact was always prompt and friendly.
We gave these guys a go after failing to sell through a traditional agent and within a couple of weeks we had a good offer. Can't really fault the team- Robert, Charles and Hannah were great with friendly communication and keeping us updated
We turned to British Homesellers after we had tried to sell our flat unsuccessfully with a conventional estate agent. The whole team were helpful from the outset, waiting for us to be ready, reassuring us they could and would sell our flat, and their proactive approach was refreshing. Our circumstances were unusual as we were selling from overseas, but they made it work for us by arranging viewings in a concentrated time period, which resulted in three above-asking-price offers very quickly. We have now successfully sold, which proved to be quite lengthy, but Charles and Alex provided support and encouragement all the way. Even now after the event, Charles is still helping us with related issues. Exceptional customer service.
I thoroughly recommend the company.
Robert, Charles & Hannah at British Homesellers always delivered on super customer service. They would always pick up the phone to update me quickly as well as email me. They are professional and really do CARE. You need people who care when you go through the process of moving home so please do choose British Homesellers to take away the stress.
This company is not local to me but I cannot fault the service especially from Alex Clendon. Even though the purchase of the property had been passed to the progress team he couldn't do enough to help with any queries I had. Thank you Alex
I can't fault British Home Sellers. The whole experience was faultless. All actions required were clearly communicated and enabled the transaction to flow smoothly. I was kept up to date by the team, even if it was just a call to say that they were still waiting for the solicitors further down the chain. I would definitely use them again.
Alex was a pleasure to work with, was in regular contact and made the whole process a lot easier. Would recommend.
We started our mortgage process in February 23.
BHS were extremely helpful and always picked up the phone.
We had Robert Love who helped us through the process and stayed calm even when we were stressing out!
I would also like to thank Charles who stepped in when Rob was away.
Thanks team!
We had quite a long and complicated process not to do with the agency or seller. Hoewever, the support and communication from BHS was amazing . As it was a stressful process the reassurance and advice from our agent made a huge difference to us!
Really Happy with my experience with Alex & the rest of the team at British Homesellers.
Any questions or information i needed Alex was quick to find out & get into contact with me.
Very helpful & friendly service. A* Service. Thank you
Fantastic company to be purchasing my new home from, much better service than my high st selling agency
Excellent communication from start to finish, they were always willing to help and went above and beyond.
I wouldn't hesitate to recommend.
Dealt with Alex Clendon, who was very professional and offered good and timely advice throughout the whole sales process. Only minor concern was the lack of visibility of any other sales campaign activity outside of the usual 'on line' advertising.
Polite and friendly at all times they keep me informed of the sale
I would definitely recommend them to family and friends
JENNY
A great experience from start to finish, easy to communicate with and always happy to help with any queries. Alex was a pleasure to deal with and always responded in a timely manner.
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