I was really expecting more after all the good reports l’d had about the pillow but unfortunately it didn’t do anything for me in terms of better sleep.. I find it too flat and it moves position durin... See more
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Review summary
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The pillow although softer than most I've not found it particularly helpful with my neck problem. I'm sure it's suits some people but unfortunately not me. The pillow case is fine.
I am not convinced that this is the same pillow as seen on the advertisements, what has been delivered seems a lot smaller that the advertisement video, unless you are using grownup looking ch... See more
A bit strange to sleep to begin with but now after 2 weeks it's become very comfy and more importantly it's giving my neck the support it needs.Waking up with less stiffness and no pain.So it really i... See more
Company details
Written by the company
The British Pillow Company™ is a UK-based wellness brand dedicated to helping people sleep better, live better, and wake up pain-free. We specialise in premium-quality orthopedic pillows and travel neck pillows designed with advanced ergonomic support and luxury comfort. All our products are crafted with care using high-grade memory foam and tested for real-world results. Whether you're a side, back, or combination sleeper, our pillows are designed to provide personalised comfort and help relieve common issues like neck stiffness, shoulder tension, and poor posture. We’re proud to serve thousands of happy customers across the UK and beyond—always with fast delivery, thoughtful service, and a 30-night sleep trial for peace of mind. At The British Pillow Company™, better sleep isn’t a luxury—it’s a necessity.
Contact info
ASHTON-UNDER-LYNE, OL70PT, ASHTON-UNDER-LYNE, United Kingdom
- support@britishpillow.co.uk
- britishpillow.co.uk
3.1
Average
206 reviews
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Hasn’t replied to negative reviews
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Don’t have sore neck/shoulder now,after…
Don’t have sore neck/shoulder now,after using pillow
March 21, 2025
Unprompted review
Great pillow and no neck pain when I…
Great pillow and no neck pain when I wake up. They had sold put of covers so I've put my own on it
March 19, 2025
Unprompted review
Love this pillow!
Love this pillow! My neck pain and stiffness that I used to experience every morning has gone after replacing my old pillow with this orthopaedic one.
It’s really good quality and SO comfortable. 100% recommend!
March 16, 2025
Unprompted review
Highly Recommend!
99% of the time, buying something from Instagram is a gamble—but this time, I was blown away! The item from BritishPillow.co.uk arrived incredibly fast, without the usual long wait for overseas shipping. The quality is outstanding, and best of all, it works BRILLIANTLY! My neck pain has already improved, and I’m hopeful it will keep getting better. Highly recommend!
March 3, 2025
The pillow smells damp and mouldy
The pillow smells damp and mouldy. Would like to exchange for a new one please.
February 28, 2025
Pain relief
I have cancer which has gone into bones hoping this pillow helps some of the aches and pains
March 2, 2025
Shipping taking way too long
Shipping taking way too long. Meant to be 2-3 days I ordered on 22nd Feb and still states “in transit”
February 22, 2025
Brilliant!!
February 8, 2025
Money well spent
Pillow was brilliant have been using it for 3 x days and neck and back feel so much
better
March 1, 2025
Good price and quick deliverey.
March 1, 2025
A good night's sleep at last.
My pillow is at last giving me a good night's sleep. It's good support whether lying on my back or side. Would recommend to anyone else who moves a lot through the night and has different sleeping positions.
February 8, 2025
Scam- all over Facebook with great reviews
The phone number is not contactable! I have emailed. I was supposed to receive my two pillows yesterday but have now been told that I must pay for the postage online! I want my money back very unhappy!!!!!
February 27, 2025
Unprompted review
I have been trying to contact this company
I have been trying to contact this company for days. I have sent messages and left voicemails on the number shown on their website. As far a customer service is concerned it appears to be non existent.
February 21, 2025
Unprompted review
aliexpress china
aliexpress china. Ordered two only one arrived. Had no idea it was from china dropshipping. Avoid company
February 11, 2025
Unprompted review
NOT FROM UK
NOT FROM UK, it's from ALIEXPRESS CHINA !! I called them on the local UK number but always going onto voicemail. I saw advertisements everywhere on FB Reels, TikTok etc. Commented stating it's no from the UK and it's a scam, they took the advertisement down straight away. That just proved this is NOT a genuine company or product ! Totally reporting this. I can't stand scammers ! I want my money back !
February 11, 2025
Unprompted review
Quick service pillow came well…
Quick service pillow came well packaged, and is so comfortable best pillow I’ve ever had!
January 13, 2025
Reply from The British Pillow Company
Thank you so much for your kind words! We're delighted to hear that you're loving your new pillow and that it arrived safely. Wishing you many nights of comfortable and restful sleep! 😊💙
Very comfortable pillow
Very comfortable pillow, using it every day and found it very helpful. Very comfortable and great support for neck. Happy with this buy.
February 8, 2025
Unprompted review
Reply from The British Pillow Company
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the comfort and support of the TBPC™ Orthopedic Pillow. Your satisfaction means a lot to us, and we're grateful for your feedback. If you need anything else or have any questions, feel free to reach out!
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