4 Living Reviews 616

Placed an order on the 26th January and never recieved it. I had continued delays and now been notified that the company has gone into liquidation.

I ordered an item from this company for approximately £500. About 3 weeks ago they advised me of delay in delivery. Today they advised me via e mail they have gone bankrupt and that I should appruach my credit card company to reclaim what I paid.

Very disappointing experience from beginning to end.

The coffee table advertised online looked like a beautiful light honey oak colour. What arrived was a completely different dark oak/chestnut colour. Not “slightly different” because of lighting — completely different.

When I complained, I was told this was the correct colour shown online, which honestly made the situation even more frustrating. I even contacted the actual manufacturer of the table myself and was informed they have never produced the table in the light colour shown in the advertising photos.

That means the images being used online are extremely misleading and clearly edited or heavily lightened compared to the real product customers actually receive.

I waited around five weeks for delivery, only to receive something that looked nothing like what was advertised. Then the return and refund process became another stressful experience.

After the item was finally collected, I was told my refund would be processed within 3–5 working days. I am still waiting for my money back and now receiving little to no response.

The customer service is very nice before you purchase, but once there is a problem and you ask for a return or refund,

Customers deserve honest advertising, proper communication, and timely refunds — especially after waiting weeks for a product that was not as described.

COMPANY IN LIQUIDATION 10/05/26

Phone messages left, emails sent, no response whatsoever. No details on my order, no idea when it will arrive, offices in Dublin are part of a virtual office. Avoid.

When I ordered a floor lamp from this company in February, their website stated that there would be a lead time of 4 weeks. However, every time the expected date of delivery would arrive, they would keep postponing the date by another two weeks, blaming delays in production. I still do not have my order, and when I ask for reassurances that they are not simply stringing me along and will not continue postponing the estimated date of delivery, they do not even give the courtesy of a positive response. Clearly, they have no sense of accountability or responsibility. I believe this is the fourth time they have stated that the delivery will be postponed again by another two weeks! What's worse is that, every single time, I've had to keep chasing them for an update once the determined delivery date passed before I would even learn that there are additional delays. They do not take it upon themselves to inform customers about delays beforehand. Exceptionally poor professionalism!

I have been waiting on my order for 3 months. I ordered a garden table, bench and 4 chairs. They delivered the table and bench after 6 weeks, but still have not delivered the chairs! I have rang the customer service plenty of times, no-one ever answers.. I have chatted on their live chat countless times, and I always get "it will be shipped soon".. and then no follow up update. My emails largely go unresponded to.

To Anja [4LIVING.EU]
I've checked your new DPD Tracking reference, and it says "Non Conveyable (large)"... It means that the product can not be transported because it's too large. So, there must be a mistake, because 2 Ethnictaft Glass Trays are not that large... I´m done with your arguments and cheap talk! I want my money back! Please tell me what you need to proceed with the refund, as soon as possible, because I want to close this long lasting infortunable subject, since 2025/12/22, until the end of April (remember I,m moving to another city)! Hope to hear from you, today!

I sent several emails and the contact form on the website asking about the status of my order and have not received any response.
There was not a single letter about changing the order status or a payment receipt.

Update:
Since, following my review here, they finally replied to me personally via email and sent me an order status update a few days later, I am raising my rating by one star. I will update this information and my rating accordingly, depending on further feedback, delivery performance, and the quality and condition of the products.

Order for an oak table was placed on 10 February. The items are made to order so a few weeks is normal for delivery. Was unable to accept the first delivery date, it was simple to reject it and another delivery was offered about a week later. Item arrived on 27 March with no issue about 6 weeks total. The table was well packaged in excellent condition and easy to assemble (legs only). I would buy from 4living.co.uk again.

Great service from start to finish, always kept us informed of our sideboard order, friendly team, with a special mention to the delivery team who went far and beyond.

I placed an order for a table with four living over five weeks ago. At the point of order the table was supposed to be delivered within 7 to 10 days it’s been three weeks and they’ve just been messing me around,you you can’t get through to them over the phone, there’s a chance Service where they just tell you exactly what they want you to hear and don’t follow through or follow-up on anything that you agreed on the chat. Do not use this company. I am now trying to get a refund, but I still can’t get through to them. I’m going to contact my credit card company.

Kept us informed all the way.
First class experience.

I’ve bought 2 different Ethnicraft items from 4living over the past 18 months and I’ve been super impressed with their service and value for money

Have sent three emails asking for the status of my order. It has been more than a week since the first. No answer.

Haven't received order
Won't answer phone

not received the item yet. It's been a month and a half now since we placed the order

Been waiting for weeks but item still not delivered. No correspondence about a delay

I keep getting asked to review a product which I’ve been awaiting for ages. They don’t respond to queries unless you go online. I’ve now had the same reason for delay given at least twice & am losing patience & confidence that I’ll ever see the item. It’s odd as some customers are delighted, but I’m absolutely not.

Unhappy with how my item was delivered. Delivery was already delayed due to Christmas. I understand that but my item came with complimentary white glove service. The item was delivered fully put together however no one offered to unbox the desk, put in the room I wanted and take away all the rubbish. A bit upset as the item has is incredibly heavy to lift and move on my own.