4 Living Reviews 

620
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 1 out of 5 stars

Ttust Pilot have failed miserably. They get zero stars. I advised them on 10 May 2026 that this company 4 Living went bankrupt per my review of that date yet Trust Pilot sends a request for a review.... See more

Rated 5 out of 5 stars

The item we ordered was out of stock. We were immediately contacted and given options (wait, cancel / refund). We decided to wait. Good comms throughout the waiting period. Delivered when they... See more

Rated 1 out of 5 stars

If this company manages to remove this review too, then it'll be the third they've succeeded in having removed. Do not buy anything from them. Hi Sophie Whiting, 4living has flagged your re... See more

Company replied

Rated 1 out of 5 stars

I keep getting asked to review a product which I’ve been awaiting for ages. They don’t respond to queries unless you go online. I’ve now had the same reason for delay given at least twice & am losing... See more

Company replied

Company details

  1. Furniture Store

Written by the company

4 Living is a leading UK retailer of premium solid wood furniture, specialising in timeless designs from world-renowned brands. We are proud to be one of the UK’s trusted Ethnicraft stockists, offering the full collection of Ethnicraft oak, teak, and walnut furniture with free premium home delivery across the UK and Ireland. Alongside Ethnicraft, we also offer handpicked collections from Skovby, Hudson Living, Zuiver, Kluskens and other leading European brands. Our range includes dining tables, sideboards, lighting, organic bedding, clocks, and rugs — all chosen for their quality and sustainability. With over 20 years of experience and an Excellent rating from our customers, 4 Living is committed to personal, reliable service and seamless delivery — from our warehouse to your home.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

620 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(620)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality products, quality service.

They helped me throughly the purchase experience. Used the online chat function, to ask questions. Quality products built to last. The delivery people were great, unpacked the bookcase and took away the cardboard packaging.

August 13, 2024
4 Living logo

Reply from 4 Living

Dear Sean, thank you so much for taking the time to leave us a review! We really appreciate your support and are pleased that you're happy with your bookcase. Best wishes, from the 4 Living team.

Rated 5 out of 5 stars

Efficient

Easy to order, great communication, really helpful, real person on the phone. Adapted delivery to suit my needs and delivery people polite and punctual. Delightful service. Excellent product too.

July 4, 2024
Rated 5 out of 5 stars

Excellent quality product

Excellent quality product and very good service. Super helpful when ordering.

May 3, 2024
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Reply from 4 Living

Dear Julian,

Thank you for taking the time to leave your positive feedback with us. We are delighted to hear that you had a positive experience with our product and service. Customer satisfaction is our top priority, and your kind words mean a lot to us.

Best wishes,
Anja and the 4 Living team

Rated 5 out of 5 stars

Excellent- would recommend

Very impressed with service we received.
Communication was excellent. Prices were very competitive.
Product delivered ahead of promised schedule even though it originated in Denmark. Delivery to Scotland was very good and came with the two hour slot.

May 16, 2024
4 Living logo

Reply from 4 Living

Dear customer,

Thank you so much for leaving us a wonderful review🙏.
We're thrilled to hear you've had a smooth experience with us.

Best wishes,
Anja and the 4 Living team

Rated 5 out of 5 stars

Really personal service.

Really personal service.. real humans .. responding promptly intelligently and helpfully to emailed queries which is refreshing - thank you !

May 3, 2024
4 Living logo

Reply from 4 Living

Thank you for your kind words and finding the time to review us, Jon. We really appreciate it. Best wishes from Anja and the 4 Living team.

Rated 5 out of 5 stars

Amazing Service

Amazing Service, I really did appreciate the customer live chat function which provided me with expert insight towards my purchase. I would definitely recommend.

May 7, 2024
Rated 5 out of 5 stars

Helpful and great service

We were looking for two more Bok chairs and luckily found them at a good price at 4 Living!!
The chat function enabled us to secure the chairs and the whole process continued smoothly from then!!!!
Chairs arrived promptly and are lovely!!

March 10, 2024
Rated 4 out of 5 stars

Needed to see a sample of the oak…

Needed to see a sample of the oak before making a final decision as it had to blend with other timber in my kitchen. They were responsive and let me have one very quickly. Decision then made, table ordered and delighted with it

May 3, 2024
Rated 5 out of 5 stars

Superb customer service….

Superb customer service from start at ordering to delivery - friendly staff at end of a call. Furthermore, they ensured prompt delivery. Quality of product received was outstanding. Really impressed that there are still furniture businesses out there which have personal touch and pride in what they do. Thank you very much! Excellent experience

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

You only realise how good or bad a company really is when you have a problem. We had a problem with the supplier (Indian Hub) however 4 living provided a first class service in dealing with the supplier issues and issued a refund immediately without any chasing whatsoever. Definitely a first class service even though we did not end up having the product ordered.

September 6, 2022
Unprompted review
4 Living logo

Reply from 4 Living

Dear Youde family,
thank you for taking the time to leave a review for us and your positive words about our customer service, even though the product didn't work out in the end. We really appreciate it.
Best wishes from Anja and the 4 Living team.

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