ordered a couple poppies from these guys last year and they did not disappoint and delivery was quick however this year, is a different story. ordered a few more poppies at least 2 weeks ago and they... See more
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I hate to write something bad as I’m sure it will be a great product but it seems to be the trend here and the only way to flag an order to British Pride. I ordered a pocket watch on the 4th September... See more
I would have awarded zero stars if I could. I ordered the Spitfire and Roundels Winter Scarf on the 20th Nov, with the order being confirmed on the 20th. Despite sending four email... See more
RE Order 63479 placed on 23/7/25 the last I heard from British Pride was on the25/8/25 not heard any thing since despite sending numerous Emails several report forms and even letters. Still not recei... See more
2.8
Average
540 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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good product - attractive
good product - well presented - like the fact that it will stand up to multiple handlings - took forever to arrive by post to Canada
March 10, 2025
Reply from British Pride
Dear Patricia,
Thank you for your feedback! We're glad to hear you're happy with the product and its durability. We sincerely apologize for the long shipping time to Canada and appreciate your patience. Your support means a lot to us!
Many thanks,
John
It’s the simple things
It’s the simple things, you get what you pay for and in good time too. No hassles no drama and a great product
March 12, 2025
Reply from British Pride
Dear David,
Thank you for your great feedback! We're glad to hear you had a smooth experience and are happy with your purchase. We truly appreciate your support!
Sincerely,
John
Great company with great products
Great company with great products and great for my collecting
March 11, 2025
Reply from British Pride
Dear Lisa,
Thank you for your kind words! We're delighted to hear that you enjoy our products and that they make a great addition to your collection. We truly appreciate your support!
Warm regards,
John
First class product worth every penny
I showed one I bought as we’re both in the Royal Navy and he was so impressed he asked me to order him one which I did,he was very happy when I gave it to him.
March 4, 2025
Reply from British Pride
Dear Mrs. Ann,
Thank you for sharing your experience! We're delighted to hear that you and your fellow Royal Navy colleague were impressed with the item. It’s always great to know our products are being shared and appreciated. We truly appreciate your support!
All the best,
John
Beware, Beware, Beware….
I ordered a Kings and Queens of England wall chart, Order BP3962UK on 9th March 2025. Dispatch is said to be within 2 to 5 days, however I have not received this item.
I have emailed the company 4 times (once through a completely different email address, the email address provided through my PayPal receipt) and have received just one reply on 17th March to say that the item is out of stock but is about to come into their warehouse and will be dispatched using a priority service. I have asked when they expect this to be as the wall chart is a present for someone who is leaving the country. Again I have received no reply.
The product is still listed on their website as available!
I have now made a final request for the wall chart to be sent even though the intended recipient has now left the country. If I hear nothing within the next few days I feel I will have to raise the matter with PayPal.
I can see that British Pride have responded to my review above …
I have reached out 4 times already. I am still waiting for a reply as to when the item will be sent as I was told it was about to come into the warehouse on 17th March. If the item continues to be out of stock I am unable to understand why it is still being sold on your site and not listed as out of stock. I have paid for the goods and have been left high and dry.
It is interesting that there is a response to my review but not to my emails.
I have written the order number in my review and from this British Pride will be able to access my details, know if the item is in stock and get in touch with me. It seems futile for me to send yet another email when there is virtually no hope of a response.
March 9, 2025
Unprompted review
Reply from British Pride
Dear Deborah,
We sincerely apologize for the delay and the lack of communication regarding your order. We understand how frustrating this situation must be, especially as it was intended as a gift. Your experience is not what we want for our customers, and we truly regret any inconvenience caused.
Please reach out to our customer service team again so we can resolve this matter as quickly as possible. If your item is still unavailable, we would be happy to offer a suitable alternative or a refund. Your patience and feedback are greatly appreciated, and we are committed to making this right.
Sincerely,
John
I Where is my order?
I have YET to receive my order and it has been more than two months! I wanted to give it to my father-in-law for his birthday on March 11. I thought I had ordered it in plenty of time.
I see I was wrong.
Rebecca R. Weimar
February 25, 2025
Reply from British Pride
Dear Rebecca,
We sincerely apologize for the long delay in receiving your order. We understand how frustrating this must be, especially since it was meant as a birthday gift. This is certainly not the experience we want for our customers.
Please reach out to our customer service team so we can look into this matter urgently and find a resolution for you. We truly appreciate your patience and the opportunity to make things right.
Sincerely,
John
Reply from British Pride
Dear Michael,
You're very welcome! We're glad to hear that you finally received your order. Thank you for your patience and support—we truly appreciate it!
Warm regards,
John
Ordered in December, still waiting in March - disgraceful!
I ordered some items in December 2024 and now in March 2025 I am still waiting for them to arrive! I have contacted the company several times and each time I was told that my order will be despatched immediately. Obviously they haven’t despatched the order and I am becoming convinced that I will never see my order and I’ve lost my money. I won’t be trying British Pride again!
March 19, 2025
Reply from British Pride
Dear Bev,
We sincerely apologize for the unacceptable delay and the frustration this has caused. We understand how disappointing this experience has been, and we deeply regret not meeting your expectations. Please reach out to our customer service team so we can investigate this matter urgently and find a resolution for you. Your trust is important to us, and we appreciate the opportunity to make things right.
Sincerely,
John
BEING 'BRITISH'...
March 3, 2025
Reply from British Pride
Dear Anthony,
Thank you for your feedback! We appreciate your support!
Warm regards,
John
Very disappointing
Non delivery of item with one communication only following my enquiries
It still hasn’t arrived as of 16/3/25
January 25, 2025
Unprompted review
Reply from British Pride
Dear Paul,
We sincerely apologize for the delay and the lack of communication regarding your order. This is not the experience we want for our customers. Please reach out to our customer service team so we can resolve this for you as soon as possible. We truly appreciate your patience and the opportunity to make this right.
Best regards,
John
Medal was exactly as described
Medal was exactly as described. Order was qick to arrive especially, as I live in Canada. and finally, the price for the medal was very reasonable.
February 19, 2025
Reply from British Pride
Dear Peter,
Thank you for your wonderful feedback! We're delighted to hear that the medal met your expectations and that your order arrived quickly, even all the way to Canada. We appreciate your support and look forward to serving you again!
Best regards,
John
I love all the stuff that you have.
February 20, 2025
Reply from British Pride
Dear Narelle,
Thank you for your kind words! We're so glad to hear that you love our collection. We truly appreciate your support and look forward to bringing you more items to enjoy!
Best regards,
John
Order can quickly and in great…
Order can quickly and in great condition. It was a gift for my mom who was born and raised in England. She left after WWII to come to America to be reunited with my dad after their wedding in her home town. She recalls seeing the Queen when she visited my moms town
February 24, 2025
Reply from British Pride
Dear Penny,
Thank you for sharing such a beautiful story! We're delighted to hear that your order arrived quickly and in great condition. It’s wonderful to know that this gift holds special meaning for your mom and her memories of England. We truly appreciate your support and hope she enjoys it!
Warm regards,
John
Ordering and receiving was…
Ordering and receiving was straightforward, item arrived safe and well packed and of good quality.
February 26, 2025
Reply from British Pride
Hi Bob,
Thank you for your feedback! We're glad to hear that your ordering experience was smooth and that your item arrived safely and in great condition. We appreciate your support!
Sincerely,
John
Prompt @ reliable service.
February 25, 2025
Reply from British Pride
Hi Christina,
Thank you for your kind words! We're glad to hear you found our service prompt and reliable. We truly appreciate your support!
Kind regards,
John
Better late than never !!!!!!
It took 3 months to arrive and was not imformed that they were out of stock .
February 25, 2025
Reply from British Pride
Dear Murray,
We sincerely apologize for the long wait and the lack of communication regarding the stock status. We understand how frustrating this must have been, and we truly appreciate your patience. Your feedback is invaluable, and we will work on improving our communication to ensure a better experience in the future.
Sincerely,
John
My book arrived on time and in good…
My book arrived on time and in good condition.
February 25, 2025
Reply from British Pride
Dear Jessica,
Thank you for your feedback! We're glad to hear your book arrived on time and in good condition. We appreciate your support!
Warm regards,
John
Reply from British Pride
Hi,
Thank you for your feedback! We're glad to hear that everything met your expectations. We appreciate your support!
Many thanks,
John
The product is nice..I like it very…
The product is nice..I like it very much. Couple of little issues in the respect of, it does take a bit of time for the products to arrive, longer than I would expect and keeping you informed of where your product is..
February 25, 2025
Reply from British Pride
Dear Mr. Peter,
Thank you for your feedback! We're delighted to hear that you like the product. We appreciate your patience regarding delivery times and tracking updates—we understand how important it is to stay informed. Your feedback helps us improve, and we'll work on providing better communication in the future.
Kind regards,
John
The book was not as expected
The book was not as expected, the title is misleading as the entire book is only quotes. the words may have been said by the late queen but the book was not written by her as stated.
For the price of the book it was a waste of money and went straight to the bin.
Very dissapointed.
February 24, 2025
Reply from British Pride
Dear Wyndham,
We’re sorry to hear that the book did not meet your expectations. We appreciate your feedback and understand how disappointing it must have been. If there’s anything we can do to help, please reach out to our customer service team—we’d be happy to assist you.
Kind regards,
John
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