First class premier service is well worth the money.
Quality: 5
Value for money: 5
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The information on this page is based solely on product reviews written by customers of Brompton Bicycle via Trustpilot.
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Product details
Brand: Brompton
Revitalize Your Ride with Our £200 Premium Brompton Service!
Think of it as a spa day for your bike – we strip it down, give it a good wash, and make it look and perform like new.
Once you complete the purchase, we will dispatch an empty box for you to pack your bike. After packing your bike securely, we've got the logistics covered. We'll arrange for a courier to whisk your bike away to our factory workshop.
Our factory-trained mechanics work their magic, swapping out all of the components which typically experience a high level of wear: the sprockets, chain, cables, brake pads, tyres*, and seat sleeve. Additionally, we thoroughly clean your bike, ensuring it not only rides well but also looks great.
Once the courier collects your Brompton we will return your freshly tuned bike back to your door within 11 days. We're all about efficiency and excellence. Trust our crew of skilled factory-trained mechanics to give your bike the care it deserves. Our Premium Brompton Service is all about keeping it straightforward and making your ride better without the fancy jargon – because your bike deserves nothing less!
*Tyres are Schwalbe Marathon Racer – reflective strips (Can be upgraded after purchase)
Once you purchase the package & receive your Brompton box – instructions for the next step will be in the box to get your Brompton collected.
MPN: Premium Brompton Service
All reviews
I have no issue with the quality of the service itself. As promised, my bike was returned looking almost new. The getting the bike to the workshop part with DPD was disastrous, however. DPD managed to create a new hybrid address from my collection and my home addresses and so the delay from ordering to collection was around 10 days. With a different courier this may have been better.
Quality: 4
Value for money: 3
The service exceeded my expectations with the bike returned in an almost as new condition
Quality: 5
Value for money: 5
Definitely recommend, excellent job 👌
Quality: 5
Value for money: 5
Amazing - like getting a new bike. From start to finish a true premium service. Thank you Brompton
Quality: 5
Value for money: 5
Absolutely amazing. My bike is new again! Think £250 wld be more reasonable but I am not complaining
Quality: 5
Value for money: 4
Bike returned with a puncture
Quality: 3
Value for money: 3
The service returned my bike back to pretty much new and includes pretty much everything covered. Was kept informed during the process and the shipping system made it very simple. I’d make a suggestion to Brompton to have an option of a loan bike, which they could use the same box for as an extra since it does take a couple of weeks
Quality: 5
Value for money: 5
Supper efficient! Really happy for the service!
Quality: 5
Value for money: 5
Fantastic premium service. My 2016 C-Line was collected as arranged and returned good as new in less than a week. Parts replaced like for like as promised, along with several other parts at no extra cost. Well worth the money, bravo Brompton.
Quality: 5
Value for money: 5
Very efficient service
Quality: 5
Value for money: 5
Excellent service, I m so happy bike looks like new!!!!
Quality: 5
Value for money: 4
The actual service of the bike was brilliant and now that I have the bike back I’m very pleased. However, as is so often the case, the service was let down by the delivery services. DHL left the empty cardboard shipping box out in the open in the rain in spite of my having left the porch door open all day for them to leave it. Delivery of the bike back was even worse, this time by UPS. I had an email on the morning saying that It was due to be delivered between 12.40-4.30, it was then updated at 4.30 to ‘by 7pm’ delivery, at 6.30 another email saying it would be delivered on the following Monday. I had wasted all of Friday and wasn’t able to lose another workday so opted to collect the bike from the carrier. This ruined what would have been a positive experience and instead has left me feeling annoyed and frustrated
Quality: 5
Value for money: 4
My Brompton is 8 years old and was in need of a major overhaul. The box arrived promptly with concise instructions on how to pack the bike. The courier collected the bike on Monday morning and on Friday morning it was returned to me. Every part of the bike has received attention which was clear when I unfolded it, let alone rode it. In my view the Premium Service is worth every penny. Get it done!
Quality: 5
Value for money: 5
Incredible value & work. So happy. Looks & runs like new. Amazing service & loads of new replacement parts included in cost. Pick up & drop off element so convenient & efficient. Highly recommended.
Quality: 5
Value for money: 5
In essence you get a new bike :-) Thank you Brompton.
Quality: 5
Value for money: 5
Great value for money
Quality: 5
Value for money: 5
Highly recommended.
Quality: 5
Value for money: 5
Very seamless experience, worked wonders on the bike and returned with extras on top, very premium service.
Quality: 5
Value for money: 5
Significantly reduces hassle of a local service and no arguments about part prices etc. Well over £200 of parts were changed on my bike within the fixed price service. This is how I will get my bike serviced in the future.
Quality: 5
Value for money: 4