Premium Brompton Service

Premium Brompton Service Reviews

A product’s star rating is calculated as the average of all its reviews.


Brompton Bicycle logo

Sold by Brompton Bicycle

brompton.com

6.1K Reviews

4.3

The information on this page is based solely on product reviews written by customers of Brompton Bicycle via Trustpilot.


Here’s what people highlighted

Quality

4.9

86 ratings

Value for money

4.8

85 ratings


Product details

Brand: Brompton

Revitalize Your Ride with Our £200 Premium Brompton Service! Think of it as a spa day for your bike – we strip it down, give it a good wash, and make it look and perform like new. Once you complete the purchase, we will dispatch an empty box for you to pack your bike. After packing your bike securely, we've got the logistics covered. We'll arrange for a courier to whisk your bike away to our factory workshop. Our factory-trained mechanics work their magic, swapping out all of the components which typically experience a high level of wear: the sprockets, chain, cables, brake pads, tyres*, and seat sleeve. Additionally, we thoroughly clean your bike, ensuring it not only rides well but also looks great. Once the courier collects your Brompton we will return your freshly tuned bike back to your door within 11 days. We're all about efficiency and excellence. Trust our crew of skilled factory-trained mechanics to give your bike the care it deserves. Our Premium Brompton Service is all about keeping it straightforward and making your ride better without the fancy jargon – because your bike deserves nothing less! *Tyres are Schwalbe Marathon Racer – reflective strips (Can be upgraded after purchase) Once you purchase the package & receive your Brompton box – instructions for the next step will be in the box to get your Brompton collected.

MPN: Premium Brompton Service


All reviews


Rated 5 out of 5 stars

My beloved Brompton is sparkling and rides beautifully again. Fantastic job.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

My old neglected Brompton is like new again. Well worth the money. Quick service great communication. I feel confident in the workmanship.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Excellent

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Excellent value, good pick up and return. 28-year-old bike is practically new again.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

The quality of the Brompton premium service was genuinely unbelievable, so much so that I was convinced they'd just sent me a new bike. The attention to detail is just incredible, they've replaced the chain, the brake pads, all the cabling is neat and tidy and it's SO CLEAN. This team really went above and beyond, replacing parts not even listed in the service but that had been damaged in a couple of accidents I'd had. You can tell this team really care about their customers, and their products. If I could give more than five stars I would.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Great service!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Whole experience is great. Easy to order the service. Quick response to my enquiry. Receive a perfect service.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

While the premium service appears expensive initially, the service was very good and provides excellent value for money, especially as they replaced many parts with no additional charge and the bike came back almost like new. Communication could’ve been a bit better as the bike was returned before I was ready for it (I was on holiday) but the pick up and delivery were super convenient and there’s very little to complain about. Overall I would highly recommend this for anyone with a tired Brompton!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

£275 may seem a bit steep but when you factor in what you get, it’s a bargain. They collect and drop off and I was without my bike for 6 days. They replaced so many parts including my tires and the bike was returned as new. All included in the price. Will definitely use this service again.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

well worth it. the bike feels and sounds like new

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Straightforward process and bike restored to virtually new condition

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Fantastic end to end service.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

My bike came back not quite as new, but effectively so. It handles well and remains a pleasure to ride. They fixed everything - including replacing the hub motor - without comment or additional charge.

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

An excellent service from Brompton

Quality: 5
Value for money: 5
Rated 2 out of 5 stars

I truly believe that the people who left the other reviews here did genuinely receive the Brompton Pemium Service: unless their interpretation of 'premium' differs from my own...my experience was very different...I won't be using the premium service in future...sorry : (

Quality: 2
Value for money: 2
Rated 4 out of 5 stars

Appears to be very good value for money. The box they sent you took quite a while to arrive, though that was more down to the courier than Brompton. After the service the bike was despatched and arrived very promptly. I got more than I expected out of the service (new mudguard plus other bits). I was very disappointed when my bike arrived that the front tyre was flat. Attempted to inflate and it won't hold pressure. I did wonder if their claim of a thorough test ride before they sent it back to me was true. Emailed Brompton about it but no reply. As such haven't been able to ride the bike as need to get new tube and replace it first.

Quality: 3
Value for money: 5
Rated 4 out of 5 stars

The service provided was truly excellent. My old Brompton was restored to a condition that felt like new. It now rides very smoothly, and I am even getting to work faster than before! However, the bike was not returned within the 10 working days as promised on the website. The delivery was scheduled for the 11th (working) day without prior notice, resulting in the bike arriving when I was not at home. UPS completely refused to redeliver, so I had to collect the large box from the local depot myself. Ultimately, my bike was returned after three weeks, not two as expected.

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

This is well worth it if your bike needs it. Feels like new.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

This is a brilliant service. It may seem pricey at first, but when you realise the value of the parts and labour that you get, it quickly becomes clear that this is a sound investment. Your bike will indeed be returned to you like new, you’ll receive a list of all the work done, and you’ll probably find that more has been done on top. Highly recommended.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I can not recommend this service enough from delivery of the box for packaging to getting the bike back again. My 9year old, secondhand, Brompton was in need of a lot work and attention. The bike was almost completely refurbished, newish crank and arms and pedals, cables and frame catches, new tyres and trued wheels, chain, adjusters and handlebar grips as well as many other touches including new decals (which had been scrubbed off). Overall,at least an extra £400 worth of components and labour was all included in the price. I was told the rear hub may need replacing in the future but it’s working ok at the moment. All in all a fantastic service and all done in a week. Thank you Brompton. I will definitely be telling my Brompton pals.

Quality: 5
Value for money: 5