I bought a Christmas present at 70% of the RRP (and the price I was finding everywhere else). The item was authentic (Ralph Lauren t-shirt) and the fit was as described. Arrived on time even during th... See more
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See what reviewers are saying
After I had placed the order for a hoodie I read some of the reviews and was a little worried about some of the feedback. However, they delivered as promised and on time so I can't fault b2b...I don't... See more
I’d used your site before, but this time asked I asked to change my shipping address because delivery for some reason had an old address. I realised it within 24hours of the order and immediately rea... See more
I had never heard of Brother2Brother before my purchase but I’m so glad I have now. I was looking for an overshirt (that I was hoping to get for Christmas) and came across the Fred Perry one I was a... See more
Company details
Written by the company
Founded in 1985, Brother2Brother was created with the vision of making luxury, high-end fashion more easily accessible to consumers all over the UK. While we specialise in luxury designer clothing, footwear and accessories for men and children, many of the garments we stock have a broad appeal across all genders, leading Brother2Brother to have established itself as one of the most respected independent fashion retailers in the UK with a fast-growing and loyal customer base. - Our customers are at the heart of what we do. Operating out of 6 prime location retail stores in Reading, Sheffield, Milton Keynes, Southend, Crawley, and Basildon, as well as our expansive range available online, we strive to provide an unrivalled level of customer service however you choose to shop with us. Our dedicated team of buyers scour the globe to bring you the very latest trends, attending fashion shows worldwide to ensure our customers have access to the highest quality of products available. - We are constantly driving to bring you the very latest designer menswear brands, and our range is one of the largest in Europe, with many of the brands we stock being exclusive to Brother2Brother. Our luxury brand portfolio includes Versace, Valentino, Moncler, Dsquared2, Givenchy and Giuseppe Zanotti Footwear to name but a few, and we are also proud to stock a vast range of popular contemporary brands, such as Kenzo, MCQ, Mallet, C.P Company and many more. - As our loyal customer base grows, so do we. Brother2Brother is committed to consistently evolving our brand mix to ensure every customer can find something they like. Whether you prefer to shop online or in store, you can be reassured that Brother2Brother will always deliver on service and standard as the UK’s number one destination for luxury, high-end fashion.
Contact info
4.1
Great
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Ordered item 3rd of Jan
Ordered item 3rd of Jan, 7 days later and no communication that order dispatched or response to email query, money taken....no response to calls obviously a con shop
January 3, 2024
Unprompted review
I did received my item quick but was…
I did received my item quick but was wrong size, it was send back but up to now I haven't been notified about the refund.
December 15, 2023
its been almost a week now
its been almost a week now, i have been emailing them regarding about an order i placed bec up to now i still havent received any tracking information, will continue to wait but 100% im dont trust the website in new buyng
January 3, 2024
Unprompted review
Fast delivery
I placed my order and the expected delivery was 3-5 days. I received my order the next day.
December 27, 2023
You sent the package to the wrong…
You sent the package to the wrong address twice and I still haven’t received it nor have I had a refund
January 3, 2024
Customer service unresponsive
Ordered last month and it went missing because DPD left it on the street. I’ve been trying to contact brother2brother since 20th Dec to arrange a refund and all emails & WhatsApp have been ignored. I’d appreciate a reply, please!
December 12, 2023
Unprompted review
Yet to receive my order (312784) placed…
Yet to receive my order (312784) placed last week, received the order from Mainline menswear since last week. Order placed same day.
January 3, 2024
Unprompted review
Placed an order last week so should…
Placed an order last week so should have been dispatched, no updates no phone or email replies , think it’s a scam , will get on to PayPal, I suggest avoiding this company
January 9, 2024
Unprompted review
I HAVE STILL NOT GOTTEN THE ITEMS I…
I HAVE STILL NOT GOTTEN THE ITEMS I ORDERED. THIS IS EXTREMELY UNACCEPTABLE AND VERY BAD CUSTOMER SERVICE. THEY HAVE NOT RESPONDED TO ANY EMAIL, CONTACT FROM OR PHONECALL. IT IS ACTUALLY GETTING DISTURBING AS I THINK I HAVE BEEN SCAMMED.
January 9, 2024
Unprompted review
ordered item 29/12/23 still not dispatched 10 days later
ordered item 29/12/23 still not dispatched some 10 days later, i've telephoned the company you do straight through to answer phone i've left messages with no reply, i've emailed with no reply so i'm now £90 out of pocket and The Customer Service Dept. Obviously not interested ... I now what a full refund
January 9, 2024
Unprompted review
Great prices and service
December 27, 2023
Customer service where art thou…
Sent me the wrong item to what I ordered. When I asked them to resend the actual item for an event I had to attend they refused to send the item until they had received the other one back which put me at great inconvenience. I had no issue sending back the incorrect item but as customer service goes the fact YOU made a mistake I should not have been inconvenienced in such a way. Anyhow I sent back the item and now failed to hear back from anybody despite sending 3 chaser emails. Still not received the correct item and no refund has been made either… very shocking customer service will never buy from this site again even after I do get my money back/the right item sent.
December 27, 2023
I returned the item nearly two weeks…
I returned the item nearly two weeks ago now and still have not had a refund. I followed with an email and no response?
A note to confirm when my money will be returned would be nice.
December 27, 2023
My package jus didn’t come spent £30
December 27, 2023
Good product at a good price and…
Good product at a good price and arrived on time would recommend
January 3, 2024
Good on the delivery and on time 👍👍
December 27, 2023
Scam…no item and no update just taken money out
Item was ordered about a week ago and till now no item has been received or any information or update on item has been given. I have sent various emails and no response. You can’t even call them as it goes on answer machine. Very bad service or shall I say no service available apart from money been taken from my account. Will log a complain with PayPal and see what happens
It’s the 10th today and no update on item or any emai or correspondence. I have sent around 4 emails and no reply.
January 3, 2024
Unprompted review
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