The cloth quality of the pants. I was expecting soft cotton while this is more like tusser cotton. Very thick and not ideal for summer.
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I think the pants are a bit short in length...I am 6 feet tall and the pants seems to be 1 inch short in length
Company replied
Updating this to 3 stars. The products themselves are excellent, well sourced. But long shipping time and poor support. Order well in advance and wait. It will happen eventually. (I updat... See more
Company replied
The company's mission is resonating. Good quality products and good service!
Company replied
Company details
Written by the company
Brown Living is India’s first planet-positive online platform for eco-conscious consumers to discover and shop from verified sustainable brands and make an impact. We deliver Brown Lens© Certified products to our customers without any waste or plastic. We plant trees from our profits to ensure your orders are 100% carbon neutral. We offer a wide range of everyday-use products, specially curated for a sustainable, vegan, plastic-free, toxin-free and zero-waste lifestyle. Each product is locally made in India and handpicked after evaluating its environmental & social impact.
Contact info
6B/401, Shanti Sadan, 36th Road, Near National College, Bandra West, 400050, Mumbai, India
- +919324693122
- hello@brownliving.in
- brownliving.in
3.2
Average
108 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 34% of negative reviews
Typically replies within 1 month
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They're Customer service is really bad.
They're Customer service is really bad.
July 25, 2025
Unprompted review
They are cheats
They are cheats - DO NOT ORDER HERE
WE NEVER RECEIVED OUR PRODUCTS. THEY JUST TOOK THE MONEY AND VANISHED
January 31, 2025
Unprompted review
Worst living !!!
Worst living !!!
ask them to change name from brown living to worst living ...
April 24, 2025
Hi i express my highest concern in…
Hi i express my highest concern in buying the pinball for which i have made full payment of 2700 rs in full and got the broduct delivered in the broken state . I had soo much confidence on your staff when they revert back however with no action as promised.
pleas let me know if the damaged part will be delivered or let me know the process to give the product back to you and initiate.
Please give clarity on way forward.
March 25, 2025
return request declined for no reason
I ordered what I thought was a pretty wooden wall clock for around 2500. order number BL202557715. when it arrived, it looked nothing like the images I had seen while ordering. I requested a return. they have declined my request saying my item cannot be returned! why did they not tell me this before I bought the clock?
This is a scam! be careful folks while ordering from such web based platforms.
April 7, 2025
Unprompted review
Comfort is the best feeling
Comfort is the best feeling.
The material of the hopper pant is superb.
March 25, 2025
Material could have been little soft...
February 23, 2025
No Response from Customer Support
I placed an order on Brown Living recently. I received two out of the 3 products I ordered. There were no issues with that. However, I’m yet receive one of the products.
I have sent an email. I have called. U have sent messages but I have not received a response.
I received a tracking link almost two weeks ago, however, according to the courier partner the shipment has been cancelled.
February 21, 2025
Unprompted review
Quality of the pyjama material is very…
Quality of the pyjama material is very bad and specially the colors
Mentioning maroon you have sent Burgundy color pent
And the overall experience is not good
There is not option for return
Had to email to return the order
January 25, 2025
Good sales and service
It was good experience right from product display in website and the right information and also shipping and delivery of the product overall it was nice to procure from your end.
January 25, 2025
I have not received my Yoga mat yet I…
I have not received my Yoga mat yet I have paid 20 days back but no reply
Very bad service
December 25, 2024
We received expiry item.
We received expiry item.. We put a mail as a complaint,, but no response from customer support team..
December 25, 2024
The product is good and I would…
The product is good and I would purchase it again. However it took 6 days to arrive. It would be better if the delivery time was indicated in advance for the buyer to plan accordingly
December 26, 2024
still NO DELIVERY!
the first product ordered wasnt available so they gave me a gift voucher of the same amount. the second order for 10 days keeps showing its still not picked up. no one picks the phone or messages back. its really awful service. probably why people prefer to purchase from an amazon instead!
December 14, 2024
Unprompted review
Feeling cheated..
The prepaid order I placed on Oct 15th is still not delivered after almost two months. The tracking keeps showing 'on it's way!'; the customer support ticket is closed without a solution and no response on calling number. This is absolute cheating. They close all doors to the customers to reach them.
December 10, 2024
Unprompted review
Good and quality products with genuine…
Good and quality products with genuine impact caring for the nature.
November 24, 2024
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