Brown Living™ Reviews 

108
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the products to be of great quality, deeply appreciating the sustainable options and wonderful designs available across the catalog. Many people truly love the soft fabrics and find the items very comfortable for regular daily use. However, some customers also noted serious issues regarding missing items and heavily delayed shipping times during fulfillment. Others experienced frustrating communication problems when trying to reach out to the team for customer support assistance. Additionally, a few buyers received wrong products and struggled to get proper help or full refunds.

What people talk about most

Product

Consumers have mixed feelings about the products, reporting both satisfaction and frustration. While many... See more

Quality

Reviewers mention positive feedback about quality, praising the excellent fabric and long lasting designs.... See more

Order

People report profound dissatisfaction and disappointment with order experiences. Reviewers consistently... See more

Delivery service

Customers had ambiguous experiences with delivery_service, reflecting a wide range of satisfaction levels.... See more

Customer service

Reviewers highlight negative aspects of customer service, expressing widespread disappointment and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The cloth quality of the pants. I was expecting soft cotton while this is more like tusser cotton. Very thick and not ideal for summer.

Rated 3 out of 5 stars

I think the pants are a bit short in length...I am 6 feet tall and the pants seems to be 1 inch short in length

Company replied

Rated 3 out of 5 stars

Updating this to 3 stars. The products themselves are excellent, well sourced. But long shipping time and poor support. Order well in advance and wait. It will happen eventually. (I updat... See more

Company replied

Rated 4 out of 5 stars

The company's mission is resonating. Good quality products and good service!

Company replied


Company details

  1. Online Marketplace

Written by the company

Brown Living is India’s first planet-positive online platform for eco-conscious consumers to discover and shop from verified sustainable brands and make an impact. We deliver Brown Lens© Certified products to our customers without any waste or plastic. We plant trees from our profits to ensure your orders are 100% carbon neutral. We offer a wide range of everyday-use products, specially curated for a sustainable, vegan, plastic-free, toxin-free and zero-waste lifestyle. Each product is locally made in India and handpicked after evaluating its environmental & social impact.


Contact info

3.2

Average

TrustScore 3 out of 5

108 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 1 month

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3.2

All reviews

(108)

58 reviews in the last 12 months

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