The cloth quality of the pants. I was expecting soft cotton while this is more like tusser cotton. Very thick and not ideal for summer.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Brown Living is India’s first planet-positive online platform for eco-conscious consumers to discover and shop from verified sustainable brands and make an impact. We deliver Brown Lens© Certified products to our customers without any waste or plastic. We plant trees from our profits to ensure your orders are 100% carbon neutral. We offer a wide range of everyday-use products, specially curated for a sustainable, vegan, plastic-free, toxin-free and zero-waste lifestyle. Each product is locally made in India and handpicked after evaluating its environmental & social impact.
Contact info
6B/401, Shanti Sadan, 36th Road, Near National College, Bandra West, 400050, Mumbai, India
- +919324693122
- hello@brownliving.in
- brownliving.in
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 34% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The top I bought was very thin and…
The top I bought was very thin and doesn't seem to be of good quality. The elastic bands on the arm holes are super tight and cut off blood supply.
The t-shirt on the other hand seemed of better quality.
I had bought a pack of six soy wax…
I had bought a pack of six soy wax candles shaped like sweets. I absolutely loved the idea and the candles looked like real sweets, complete with the silver virk, which was incredible. However, when I received the package, I got a small 4x4 square box with four sweet candles. I thought for 500 + 100 for shipping, what I received was too little and not at all something I could gift. I lit the candles myself. I do like the idea though.
Brown Living (Living Brown Pvt Ltd.) is a fraud company
This is a fraud company working with a fraud delivery partner Delhivery. They took my money and did not deliver the product. I kept following up with Delhivery for the product delivery they said it has reached the destination warehouse and will be delivered soon and after a month they said that the package is lost and I should contact the sender.
There is no customer support or option to cancel the order and ask for a refund.
Loved the products that I bought :))
Loved the products that I bought :))
It was made from bamboo and natural dyes... making it very skin-friendly... I no longer experience rashes...
They took my money without delivering product
I ordered some organic handkerchiefs from Brown Living (prepaid). They never got delivered. The company has marked them as delivered and their automatic system keeps calling me for product feedback. This company has no customer support whatsoever. I've tried email and whatsapp. They only use those for self promotion and not to help customers. I was home throughout the claimed delivery period and nobody even rang the doorbell nor did they leave the package with the security guard. Incredibly callous attitude for a company that makes tall claims about sustainability and whatnot.
Very poor quality bedsheet.
Products from this website are really…
Products from this website are really great. I and my family can feel the soothing nature of the products as there are no chemicals, including all home care products and personal care products. The delivery is also prompt with provision for tracking of the products. In short I can say that I got addicted to Brown Living...
Excellent quality of the product
Excellent quality of the product. Quick processing of the order and delivery
Items not received and no response
I had ordered for 2 shampoo bars and I have received only 1. I have sent the details requested for but yet to receive a response. Neither the product nor the refund has been given to me.
Poor quality in terms of service and material
I ordered 2 things. I ordered a collapsible cup and metal straw. The collapsible cup came after a week and it was not steady enough and would collapse back easily. So NO it can not be used to drink anything. It’s been over 14 days and I have not still received my metal straws. Worst experience I’ve ever had. This is what I get when I decided to be environmentally conscious. Thank you. Noted.
Delivery time is very late with no…
Delivery time is very late with no updates on order
On of the item is missing and the…
On of the item is missing and the application says it got delivered. I emailed to the brown living team regarding this but there is no response.
I think creating value content products…
I think creating value content products at an affordable range is key to BL growth. The salad party wont wrong. Convince the Saffron in India and its done. Because a someone taught me sustainable living too.
Not a good fit
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








