BrownyLogistics Reviews

890

•

4.7

Freight Forwarding Service

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, noting timely deliveries and products arriving in perfect condition, often earlier than expected. Many people highlight the professionalism and politeness of the staff, who are also commended for their helpfulness and attention to detail. Reviewers frequently mention excellent communication throughout the process, keeping them well-informed at every stage of their shipment. The company is consistently described as reliable and efficient, with many customers expressing long-term satisfaction and trust in their services. Overall, people highly recommend their services for dependable and professional shipping needs.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising the promptness and care taken with their... See more

Service

People report positive experiences with service, often highlighting excellent service from start to finish,... See more

Product

Customers had positive experiences with product, consistently reporting that shipments arrived neatly, on... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

I had a great experience with Browny Logistics Company. They arrived right on time to collect, their staff are neat, professional, and very polite, unlike other companies I have used previously. I ju... See more

Company replied

Amazing service and quick delivery. This was last minute booking and wasn’t sure shipping was going to arrive before Christmas due to peak season. Goods collected on 31/10 and arrived in Kumasi 17/... See more

Company replied

I’ve had a great experience working with this logistics company, and I’m currently in my second year doing business with them. They are very reliable and affordable, which is crucial for my busine... See more

Company replied

BrownyLogistics is one of the best I have used and I have been using them for more than five years without issues. One of their best features is scheduled pickups with great communication skills and t... See more

Company replied

Company details

Written by the company

Browny Logistics is a family run business based in the South of United Kingdom (UK) providing door to door shipping services from the UK to Ghana. We also provide services to individuals living in Ghana wishing to purchase items here in the UK to be delivered to them in Ghana. We can provide details on request. At Browny Logistics, we strive to ensure that each package collected is treated with utmost care and love right from the pick up location to your delivery location. Our joy is complete when customer expectation is met and exceeded.

Contact info

Unit 4 Regents Court , SP10 5NX, Andover, United Kingdom
07412687214
brownylogistics@gmail.com
brownylogistics.co.uk

4.7

Excellent

890 reviews

5-star

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jan 14, 2025

Great customer service 👏

Great customer service 👏. Items arrived intact at estimated time. Will be using service again soon and highly recommend.

January 10, 2025

Reply from BrownyLogistics

Jan 16, 2025

Thanks for the great feedback Doris, we look forward to seeing you again soon 😍

Jan 14, 2025

Box arrived intact and delivered to my…

Box arrived intact and delivered to my family with no concerns 👌

Effective online booking system which makes your life easy

January 10, 2025

Reply from BrownyLogistics

Jan 16, 2025

Amazing! We are pleased your package arrived intact Abigail. We look forward to many more trips to yours 😍

Jan 13, 2025

Very satisfied

Items were delivered on time and undamaged, I bought my boxes from brownyLogistics and they were perfect. A lady and a gentleman picked up the items from my end, they were very nice and polite. It was my first time using this service and I will highly recommend, I had updates from the time I booked for collection until items were delivered.

January 10, 2025

Reply from BrownyLogistics

Jan 13, 2025

Amazing! Thank you for the review Richlove, it is always rewarding knowing that we are meeting customer expectations. Here’s to many more trips to yours 😍

Jan 9, 2025

Reply from BrownyLogistics

Oct 24, 2024

Awesome! Thank you Michael, it was great to see you in person 😍

Sep 1, 2024

Communicates well

August 27, 2024

Reply from BrownyLogistics

Sep 2, 2024

Thanks for review Dixon, we appreciate your business.

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