Said they would deliver between certain times and came within the time frame, excellent grass and really good condition, friendly delivery driver too, thank you so much!
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See what reviewers are saying
Very professional and hard working staff, coping really well despite the heat. Very pleased with their attitude and tidiness, as well as how good the garden now looks.
Blown away by the fantastic professional service Brunswick turf delivered . From my initial phone call , they went out of their way to supply and lay turf . The lads were friendly , extremely tidy an... See more
How amazing was it to find a wonderful business with fantastic customer service. From a tentative enquiry Jan quickly called me after a simple request and within a few days Jan arranged 90sq m... See more
Company details
Written by the company
Newcastle suppliers of turf, high quality topsoil, sleepers, fencing materials for trade and home and garden, in Newcastle, Gateshead, Cramlington, Ponteland, Gosforth, Northumberland, and the North East! Turf cut daily, delivered fresh. Delivery and collection available from sameday in Brunswick Industrial Estate near Newcastle Airport! Open to the public and trade! North East based! Fast Delivery! In-store pickup available 6 days a week - Monday to Saturday!
Contact info
Unit 2, Brunswick Industrial Estate, NE13 7BA, Newcastle upon Tyne, United Kingdom
- 07702 037155
- brunswickturf.co.uk
4.8
Excellent
214 reviews
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Quality turf at a great price
Quality turf at a great price. I ordered 50 rolls online, I received a conformation email and the turf was delivered on the morning requested.
May 19, 2025
Really friendly service
Really friendly service. Great quality turf. Got it home, laid the turf, watered it, and it’s come up lovely in a couple of days.
May 14, 2025
Delivery man was really friendly and…
Delivery man was really friendly and helpful, with some good tips about watering the turf. Great quality turf, looks lovely down.
May 8, 2025
Great service ,good quality turf
Great service ,good quality turf still damp on delivery even though it was a hot day. Driver unloaded it onto my path.
May 8, 2025
Cancelled delivery following morning…
Cancelled delivery following morning after accepting payment, with no explanation offered.
May 6, 2025
Reply from Brunswick Turf
Thank you for taking the time to leave your review.
We've located your order and can see that minutes after it was placed, a delivery issue was identified which meant we wouldn't have been able to fulfil it as expected.
Rather than let you down on the day, we made the decision to cancel and process a full refund straight away.
We did reach out to you directly using the contact details provided to explain the situation, and we're sorry if that didn't come through clearly.
We appreciate the feedback and would be happy to help if you'd like to place a future order.
Excellent
Excellent
Left message and someone got back to me. Lovely to deal with and great customer service.
Picked up ourselves but everything spot on!
May 6, 2025
Great customer service
Great customer service, with notice I managed to change the delivery date. Lovely turf, now it’s down to me to keep it alive!
April 3, 2025
Efficient and friendly service.
April 20, 2025
Excellent experience
Excellent experience - great value for money, quality of turf is excellent and service is friendly. Thank you!
April 19, 2025
Ordered and delivered same day
Ordered and delivered same day, called to ask about when Brunswick turf could deliver, and it was arranged to be with me within the hr.
Friendly service both on the phone and the delivery guy to.
March 31, 2025
Reply from Brunswick Turf
Hi Colin
Thank you for your kind review, where we are pleased to hear that you were very happy with both our product and customer service.
We hope we are able to help again in the future.
I have been waiting for my order for 2…
I have been waiting for my order for 2 weeks now. I can't seem to contact them too.
February 7, 2025
Unprompted review
Reply from Brunswick Turf
Thank you for your review, which we were very sorry to hear about.
Please can you provide your order number as all orders are usually delivered or collected within a 24 hour period.
We don't have a record of you making any order with ourselves. We believe you may have mistaken us with another firm.
If your order has been unfortunately delayed we sincerely apologise for this, but are unable to trace your order.
We look forward to hearing from you.
Reply from Brunswick Turf
Hi Charles
Thank you for taking the time to kindly review our services.
It is pleasing to note that Janice was very helpful in assisting you and we will pass your kind words onto her.
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