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See what reviewers are saying

Rated 5 out of 5 stars

I was not able to login due to "account not available, please contact customer service", but I contacted customer support and BTCC solved the problem within 3 days. I am very nice surprised about BTCC... See more

Rated 1 out of 5 stars

I joined the exchange coz they were offering bonuses for depositing. After I made a profit n try to withdraw the exchange halted my funds for a month. After talking to support endlessly they took away... See more

Rated 1 out of 5 stars

I’ve had an extremely frustrating experience with BTCC. It’s been over 6 months since I first contacted their support team about my blocked funds, and nothing has been resolved. I still canno... See more

Rated 5 out of 5 stars

The copy trading feature lets me replicate top-performing traders strategies. Filters make it easy to find leaders based on profit and loss records, win rates, and trading pairs.

Company details

  1. Non-Bank Financial Service

Written by the company

Founded in June 2011, BTCC is one of the world's longest-serving cryptocurrency exchanges with the slogan "Exchange for a better future". BTCC prides itself on providing crypto futures trading services to users worldwide with market-leading liquidity, offering perpetual futures on over 300 cryptocurrencies and spot futures on over 200 cryptos, including BTC, ETH, DOGE, LTC, SOL, XRP, SHIB, and many more. Introduced in 2023, BTCC's copy trading is one of their user-favorite features, boasting a total of 600,000 total copy traders and 15,000 all-time lead traders since it was rolled out. With their new global brand ambassador, Jaren Jackson Jr., BTCC continues to expand its reach and educate users worldwide about crypto trading opportunities. As of June 2025, BTCC has over 9.1 million registered users worldwide, living up to its vision of making crypto trading reliable and accessible to everyone.


Contact info

You should know

2.6

Poor

TrustScore 2.5 out of 5

385 reviews

5-star
4-star
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1-star

Replied to 32% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Copy

New to crypto trading, so I tried copy trading. It's a great way to learn by following top traders. Platform is easy to use.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

btcc

Trading with 225x leverage works well if you know what you're doing.
execution is fast.

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

This app is criminal just like most…

This app is criminal just like most everyone says.

My app reset and when I came back in my trades wouldn't load and supposedly auto liquidated when they weren't anywhere near the liquidation point estimates.

They stole my $, claimed I owed liquidation fees and left me with nothing.

Horrible customer service, their math doesn't even add up.

CRIMINALS!

March 10, 2025
Unprompted review
Rated 4 out of 5 stars

Good

Spot trading is straightforward, but the selection of trading pairs could be larger. Fees are competitive.

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

Copy Trading Scam!!!

So, I had heard a lot about this site and the Copy Trading Option, so I decided to put in $500 to try it out...and after 3 hours my $500 balance went to $302.xx, 2 different HIGHLY rated traders, the site recommended.....

stoped the trading and withdrew what was left of my account..... Don't know why a trader would close out a trade at a LOSS, but 2 of them did!!!!!

They got me for just about $200....!!!!

March 9, 2025
Unprompted review
Rated 5 out of 5 stars

tested demo, not bad

tried the demo account before depositing. platform works fine, just needed time to get used to it bonus for new traders btw!

February 23, 2025
Unprompted review
Rated 1 out of 5 stars

Paying never ending fees and inconsistent of customers service

I had to pay a difference of 13,200 in November 2024..I made payment in 4 batches to complete the (13,200) on February 25 was thr last payment..Later that today I got another message saying because I paid it in batches I have to pay the 13,200 again but one lump sum..
On March 6th I paid the 13,600 to complete the 13,200 difference payment, and because I didn't pay the exact amount I have to pay 13,420 now..
But before when I pay over the amount,,the amount that is left will go straight to my USDT and in the BTCC account..
Now I'm believe this is a scam..Never ending fees..

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks

Sent USDT to the wrong network. Panicked, but BTCC support reversed it in 1 hour.
They saved my $2k. Lifesavers!!

March 6, 2025
Rated 5 out of 5 stars

Recommend BTCC

I mainly use BTCC for futures trading. The leverage options are great, and the execution is fast. No issues so far, and the fees are reasonable.

March 5, 2025
Rated 5 out of 5 stars

Copy trading

The copy trading feature is fantastic. It's easy to follow top traders, and the filters help you find the best strategies.
Highly recommend it for beginners.

March 5, 2025
Rated 5 out of 5 stars

Solid

After six months of using BTCC, I can confidently say it's a solid platform.
Fees are low, and the variety of trading instruments is impressive.

March 3, 2025
Rated 5 out of 5 stars

Good Crypto Exchange

BTCC is one of the better exchanges I've used. The execution is fast, and the spreads are tight. No major complaints so far.
The copy trading feature has been a game-changer for me.

March 4, 2025
Rated 5 out of 5 stars

Exchange

The platform offers a wide range of cryptocurrencies, and the trading conditions are quite favorable. I particularly like the low fees are high leverage options.

March 3, 2025
Rated 5 out of 5 stars

Conditions

Competitive fees.
High Leverage options.
User-friendly interface.
Great for both beginners and pros.

Recommend

March 3, 2025
Rated 5 out of 5 stars

Glad

I've been using BTCC for a few months now, and it's been a solid experience. The platform is easy to navigate, and the copy trading feature is a nice addition for beginners like me.

March 3, 2025
Rated 1 out of 5 stars

This is a scam

This is a scam. Its the same method and the same people running various Websites like this. Surprisingly they all look nvery similar and sometimes exactly the same just with a different exchange name. On x you have these guys luring you into a pump and surprisingly the coin pair is only available on these exchanges. Exchanges like dextrade.global or bitchain.global and now btcc are all scam. I put in 500 € pumped my earnings to 54000 usdt and guess what? No chance withdrawing any of this moneys. Two days later the exchange is offline never to be seen again. Two weeks later the site pops up again only under the name of bitchain.global. This is so obvious that i ask myself why is there no one acting on it. These guys are openly stealing money of traders and everybody knows. Sounds like everybody should do that since you don#t have to be scared of any repercussions.

February 8, 2025
Unprompted review
BTCC logo

Reply from BTCC

Hi Tim, BTCC Exchange has been operating since 2011 and we have 14 years of history in the crypto space. Our exchange's website has always been btcc.com.

Concerning withdrawals, we do support crypto withdrawals. You can withdraw your assets to any wallet you want. Fees are clearly stated on this page: https://www.btcc.com/en-US/support-center/detail/25236829085337

Could you get in touch with us with your UID please? That way we can look into your account and address any concerns you have about our platform. We are eager to help and clear any confusion you might have regarding our exchange.

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