BuddyBoss Reviews 815

Lawrence was helpful in the explanation of why members were being shown in the app even though they do not have access. It was greatly appreciated!

Great service, with help above and beyond what is normal. They provide custom support for requests that are unique to my site.

I've been using the buddyboss app for a while now and I'm very happy with it. Even when I run into problems, they resolve them very quickly.
I had a problem recently, and Sajib solved it very quickly.

Reccomended

I appreciated the prompt response I recieved

Answering the question "how was my recent purchase": the last 2 times the BuddyBoss app plan renewed the app has stopped worked. I'm worried that it will happen again the next time the app plan renews.

I’ve had a great experience working with the BuddyBoss tech team. Sajib on their support has been responsive, knowledgeable, and solution-focused every time I’ve reached out.

He took the time to understand the issue, provide clear explanations, and follow through until everything was resolved properly. As someone building and managing an online platform, having reliable technical support is incredibly important — and BuddyBoss has delivered.

I truly appreciate their professionalism and commitment to helping their users succeed. Highly recommend BuddyBoss for anyone building a community-based platform.

Rezwan provided great support for some major issues that we were experiencing with the BB App Plugin. Videos and images were not loading and playing, which degraded the app experience significantly. He stuck with it and, although it took a while to resolve, I was very happy that he continued to follow up with solutions until it was fixed.

Their Customer Success Manager, Prabs B, spent nearly two hours live with me troubleshooting numerous challenges on my site and we resolved every single one. What would have taken 2–3 weeks of back-and-forth with a typical WordPress support team was handled in one focused session.

Never in my 10+ years of building on WordPress has a support agent walked me through issues live, step by step, with this level of patience, expertise, and ownership. This is how you WOW a customer.

10 out of 10. Highly recommend.
I’m officially a BuddyBoss evangelist.

The support team at BuddyBoss is very professional, thorough, and extremely helpful. My most recent technical challenge involved updating my app and Rezwan got back to me right away and his suggestions worked impeccably. The latest build is in review and ready to go live. Thank you! Great work as always.

Sajib was really helpfull on resolving an issue "[#133216] Critical Error when go to group"
Thank for them for they reactivity

I was experiencing an issue with the DM feature, and I was advised that “this issue may be caused by a conflict with a third-party plugin.”
Following that advice, I disabled the third-party plugin, and the problem was successfully resolved.

Thank you, Sarfaraz from the BuddyBoss Technical Support Team, for your prompt and helpful support.

I paid for the DFY service but there was no guidance on how to test the site, and no information to show how it was set up. Once we started trying to use it, we found that some of items that the team said they would set up were not ready to use and still needed a fair bit of technical work. We are 2 months into our own technical work to make the site usable. I don't think the DFY service was worth it.

Fast support, easy to work with, great experience

Sajib is doing an amazing job and has helped me countless times with outstanding, professional, and reliable support.

Thanks to him and the entire BuddyBoss team, everything runs smoothly, and I’m genuinely happy with my new website. Highly recommended!

great actitude and willing to help!
his name is Prabs, his english it is a little bit hard to understand

Prabs was very sensitive and open to our answers

The person who gave me support, Sarfaraz, understood the problem and managed to find a solution to resolve it effectively.

Great tech support, FurQan always come through!

I've been using BuddyBoss (both WordPress theme and the App) for over a year now and it's been a positive experience most of the times. Even though things might break down from time to time, the BuddyBoss support is always there to help, especially Rezwan who always reply quickly and brings the best solutions.