I seen reviews in regards to the refund or cancellation policys where people weren't happy. Fortunately for me nothing went wrong in my process for booking my flights. I don't need to cancel or refund... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The process took around 10 minutes to be completed but no extra costs were added or anything wrong. Just the name and middle name were not separated in the flight tickets, same as my 2 last names.... See more
Company replied
Cheaper than all other platforms if you’re not selecting any extras or seats. Process was quick and easy
Company replied
Booking is smooth and easy. But to say the transactions are at owner's risk unless customers pay insurance is not good.
Company replied
Company details
Written by the company
BudgetAir.com.au is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Written by the company
Contact info
4.0
Great
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from BudgetAir.com.au
We're delighted you found a great deal and appreciated our speed! Thank you for your wonderful feedback.
Booking process & price was good 👍
June 21, 2026
Reply from BudgetAir.com.au
We are pleased you found our booking process and price satisfactory. Thank you for your feedback!
Reply from BudgetAir.com.au
We're glad you found booking easy! Thank you for your kind words.
Fast & easy booking process.
Competitive price. Easy booking process. E-ticket confirmation within 8 hrs.
June 21, 2026
Reply from BudgetAir.com.au
We are so happy to hear you found our pricing competitive and the booking process easy. Thank you for your kind words!
Budget air was very quick in getting my…
Budget air was very quick in getting my tickets and very friendly.
June 21, 2026
Reply from BudgetAir.com.au
We are so pleased you found our service quick and our team friendly. Thank you for your kind words!
Reply from BudgetAir.com.au
We are happy to hear your booking was simple. We appreciate your feedback.
Reply from BudgetAir.com.au
We're glad you enjoyed your experience.
Excellent service
Excellent service , how ever would like to say most of these airline platform prices change like the stock market.
June 20, 2026
Reply from BudgetAir.com.au
We're so glad you had an excellent experience! We understand your concern about fluctuating prices and appreciate your feedback.
Bad experience and the customer service…
Bad experience and the customer service take 2 days to reply and they are not picking calls. Never again.
June 17, 2026
Reply from BudgetAir.com.au
Hello Maria,
We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.
We look forward to finding a possible solution together with you. We'll attempt to reach you by phone first, followed by an email if we're unsuccessful.
Kind regards,
BudgetAir
Jhon.
It was an easy process & cheaper than…
It was an easy process & cheaper than other choices that we had.
Thank you
June 20, 2026
Reply from BudgetAir.com.au
We're so glad the process was easy and affordable for you. Thank you for your kind words!
Reply from BudgetAir.com.au
We appreciate your positive feedback. We are glad you enjoyed it.
Reply from BudgetAir.com.au
Hello Nasser,
We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.
We look forward to finding a possible solution together with you. We'll attempt to reach you by phone first, followed by an email if we're unsuccessful.
Kind regards,
BudgetAir
Jhon.
Reply from BudgetAir.com.au
Hello Parasuraman,
Thank you for your booking.
We value your experience above all else. Our team is working hard to get your ticket to you shortly. Occasionally, we have to wait for a confirmation from the airline, which might cause a delay.
Your e-tickets has been sent on 16 June and delivered.
We appreciate your understanding and will stay in touch!
Kind regards,
BudgetAir
Jhon.
I appreciate being able to easily reach…
I appreciate being able to easily reach and communicate through live chat, as I don't have to wait for a response. The service is reliable with quick responses.
April 7, 2026
Reply from BudgetAir.com.au
We're so glad to hear you appreciate our live chat and quick responses! We aim for reliable and efficient service. Thank you for your kind words.
Fantastic
Fantastic, bought 5 tickets through them, saved me 1500 AUD than buying from airline site or others
Nil issues
Even call centre picked up quick and Javed was very helpful
June 19, 2026
Reply from BudgetAir.com.au
We are so happy to hear about your excellent experience! It's wonderful that we could save you money and provide such helpful service. Thank you for sharing your positive feedback.
Reply from BudgetAir.com.au
We are delighted you found booking with us so easy and hassle-free. Thank you for your positive feedback!
Well organised good communication great…
Well organised good communication great job at setting out flights etc
June 13, 2026
Reply from BudgetAir.com.au
We're so glad you had a great experience with our communication and flight arrangements. Thank you for your kind words!
Well done cheaper flight
June 19, 2026
Reply from BudgetAir.com.au
We're glad you found our flight affordable. We appreciate your feedback!
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