BudgetAir.in Reviews 3,533

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 609 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the competitive pricing, often finding cheaper flights compared to other platforms. Reviewers frequently mention the ease and speed of the booking process, with some receiving instant confirmations and e-tickets within an hour. However, a significant number of people were dissatisfied with the customer service and response times. Common complaints include long wait times for chat support, unhelpful agents, and a lack of readily available customer care contact numbers. Some people also experienced issues with delayed e-ticket delivery, sometimes up to 96 hours, and problems with additional services like baggage booking.

What people talk about most

Booking process

Reviewers highlight ambiguous aspects of the booking process. While some customers found the booking process... See more

Price

Clients share ambiguous opinions on price. Many customers found excellent deals and cheaper rates compared to... See more

Customer service

Consumers express significant dissatisfaction with customer service. Many report a lack of support after... See more

Website

Customers consistently note ambiguous experiences with the website. Some reviewers found the booking process... See more

Response time

Customers consistently express significant dissatisfaction with response times. Many report not receiving any... See more

Reviews shaping this summary

Rated 3 out of 5 stars

There is no customer care service number available on website. If anyone need quick assistance then their chat boot service show 9minta it take 20-25 mint to get back. It’s very bad Budgetair website... See more

Rated 3 out of 5 stars

More options for air India add on facilities should be there. Like extra baggage bundle seat choosing option. Also, Domestic flight no forex charges should be charged for domestic customers.

Rated 2 out of 5 stars

I booked through you and you have not given me check-in luggage . I am highly disappointed. I have 3 senior members travelling with me. Kindly provide few Kg .

Rated 1 out of 5 stars

Customer ke saath scame Karta hai ye website chep rate dikhakar flight book karlo baad me cancel karne per pura Paisa cancellation charges me kaat leti hai Koi customer support nahi,koi mail ka rep... See more


Company details

  1. Airline Ticket Agency
  2. Car Rental Agency
  3. Flights Search Site
  4. Travel Agency
  5. Travel Aggregator

Written by the company

Budgetair.in is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.


Contact info

2.9

Average

TrustScore 3 out of 5

4K reviews

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Rated 1 out of 5 stars

UNFAIR TRADE PRACTICE .BY MY BOOKING REFERENCE BIN 22153597 I…

MY BOOKING REFERENCE BIN 22153597 I BOOKED FOR MYOUT BOUND JOURNEY FROM MANILA TO MPH ON 01.02.2026 AND RETURN FROM MPH TO MNL ON 04.02.2026 THEY COLLECTED RS23885 FOR BOTH THE JOURNEY .ISSUED TICKET ONLY FOR OUTBOUND JOURNEY AND INFORMING THAT THEY WILL RETURN RS9885 . WHEN I BOOKED FOR RETURN TICKET ,HOW THEY CAN BOOK ONE WAY TICKET. ONE WAY TICKET IS ALWAYS COSTLIER AND THEY SHOULD HAVE CONACTED ME BEFORE CHANGING IT TO ONEWAY TICKET . I MYSELF BOOKED RETURN TICKET AND INCURRED LOSS OF AROUND RS 7000 . MOST UNETHICAL AND UNFAIR TRADE PRACTICE BY BUDGET AIR

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

Fraud !!

Fraud !!! Selected business class on the first page and they issues economy class ticket. Charged me service change on cancellation and taking 10 days to refund the amount. Ridiculous.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

First of all you took 24 hrs to send…

First of all you took 24 hrs to send the return e ticket.Normally all other agents instantly send the out bound and all in bound tickets.
Secondly today I got the message that my luggage booking failed due to technical issues.If it is a regular feature don't take the bookings and put us in trouble.And also refund the money for luggage booking immediately,not 8-10 days so that we can directly pay the airline and do our booking.
Really disappointed with your service.
Regards
Ramesh Dasappayya Rao

January 12, 2026
Unprompted review
Rated 3 out of 5 stars

There is no customer care service…

There is no customer care service number available on website. If anyone need quick assistance then their chat boot service show 9minta it take 20-25 mint to get back. It’s very bad Budgetair website. The price the shown on website is different they didn’t included basics things once you start booking then they will separate charges for each services.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Worth it

I was initially skeptical after completing my booking because it mentioned that the tickets would take up to 96 hours to be issued. After seeing that message, I read the reviews and noticed that many of them were not very positive. However, none of those concerns materialized. The entire process was smooth and hassle-free. I will definitely purchase tickets from BudgetAir.in again.

December 30, 2025
Unprompted review

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