Budget Headphones Limited Reviews 69

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Used Budget Headphones a couple of times and always been impressed by the speed of delivery, quality of the customer service and excellent product. Had a minor issue once but got straight through by t... See more

Rated 1 out of 5 stars

I ordered 25 headphones but unfortunately the job i bought them for we didn't require them anymore. There is a returns policy and i returned the headphones unopened and in original packaging. There... See more

Rated 5 out of 5 stars

Was looking for good quality but budget headphones for learners to use in college environment. They didn't stock the quantity required but instead gave a great deal on a similar product. Received gr... See more

Rated 5 out of 5 stars

Quite hard to get earphones that work and don't break in days. I have to say this review is only a few days in but they do work well with my Blighty DAB radio where others are poor quality, don't fi... See more

Company details

  1. Educational Supply Store

Written by the company

We are a UK based distributor of headphones and earphones to schools and businesses across the UK and Europe.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

69 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very good communications

Very good communications and the foresight to realise that the delivery would be in holiday time so emailed to ask if I would prefer the delivery to be delayed until after Christmas

January 6, 2026
Rated 5 out of 5 stars

Quite hard to get earphones that work…

Quite hard to get earphones that work and don't break in days. I have to say this review is only a few days in but they do work well with my Blighty DAB radio where others are poor quality, don't fit ears or poor quality and crackle of one or both ear phones go off.

WHERE THEY ARE TERRIBLE IS ANSWERING EMAILS OR THE PHONE.

November 6, 2025
Rated 5 out of 5 stars

Used Budget Headphones a couple of…

Used Budget Headphones a couple of times and always been impressed by the speed of delivery, quality of the customer service and excellent product. Had a minor issue once but got straight through by telephone and spoke to an extremely helpful member of staff. Will be buying again and highly recommend.

October 10, 2024
Unprompted review
Rated 1 out of 5 stars

Let down by customer services

I placed an order on 18 September and after me chasing the order, I am advised on 2 October that the order hasn't been shipped out as yet. Poor customer services!

September 24, 2024
Rated 5 out of 5 stars

Headphones…

The headphones I wanted were out of stock, but a very helpful member of staff, sent me a slightly more expensive for the same price, because of the inconvenience. Customer service at it's best!

August 12, 2024
Rated 5 out of 5 stars

Excellent Service

Due to their own supplier delivery issues, they had no stock to fulfil my order for 500 1.2 metre earphones. They offered to supply an alternative 1.7 metre version at the same cost to me. The items arrived next day. Thank you.

April 12, 2024
Rated 5 out of 5 stars

Very helpful and friendly service

Very helpful and friendly service. Went to great lengths to understand and resolve my problem.
I would thoroughly recommend this company to individuals like me with small orders as well as large, bulk buyers.
Keep up the good work.

February 12, 2024

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