Budget Headphones Limited Reviews 

70
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Used Budget Headphones a couple of times and always been impressed by the speed of delivery, quality of the customer service and excellent product. Had a minor issue once but got straight through by t... See more

Rated 1 out of 5 stars

I ordered 25 headphones but unfortunately the job i bought them for we didn't require them anymore. There is a returns policy and i returned the headphones unopened and in original packaging. There... See more

Rated 5 out of 5 stars

Was looking for good quality but budget headphones for learners to use in college environment. They didn't stock the quantity required but instead gave a great deal on a similar product. Received gr... See more

Rated 5 out of 5 stars

Very helpful and friendly service. Went to great lengths to understand and resolve my problem. I would thoroughly recommend this company to individuals like me with small orders as well as large, b... See more

Company details

  1. Educational Supply Store

Written by the company

We are a UK based distributor of headphones and earphones to schools and businesses across the UK and Europe.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

70 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(70)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Good product and great support

Was looking for good quality but budget headphones for learners to use in college environment. They didn't stock the quantity required but instead gave a great deal on a similar product. Received great support and guidance from customer services and able to received the items sooner than normally delivered as well. Will definitely use this company again.

August 23, 2022
Rated 5 out of 5 stars

Highly Recommend

We contacted budget headphones to place an order for our Primary School, customer service was great, quick delivery and very good price for the quality.
I would highly recommend!

September 7, 2022
Rated 4 out of 5 stars

The original item I ordered was out of…

The original item I ordered was out of stock, the company contacted me to offer a replacement upgrade instead, which I happily accepted. I had paid for next day delivery, but due to the situation accepted that it may take a day or so later than expected.

The replacement item did not arrive until almost a week later, after contacting the company to ask for the tracking number that I hadn't been given prior to asking (they stated "this is a bit unusual"). The headset I received is of good quality, I am satisfied with the product but have given a four star rating due to the delayed delivery and an apology from someone at customer service would have been appreciated.

August 23, 2022
Rated 4 out of 5 stars

Earbuds

The earbuds are just what we needed for our workplace. They arrived within a couple of days of ordering.

June 24, 2022
Rated 1 out of 5 stars

i still never received my item i…

i still never received my item i ordered 3 weeks ago

June 12, 2022
Budget Headphones Limited logo

Reply from Budget Headphones Limited

Hi Joshua, Sorry to hear you've not received your item. It was dispatched to you on the day of ordering, but it looks like it's now on it's way back to us with the courier. Our customer service department will contact you to see if we can resend the order to you.

Rated 5 out of 5 stars

Very impressed by Budget Headphones' approach

I ordered from Budget Headphones recently and was very impressed by them. An item in my order was temporarily unavailable and the company, on its own suggestion, substituted an upgraded item in its place. The service provided and the order received were excellent.

May 4, 2022
Rated 5 out of 5 stars

Easy online ordering.

Online service was easy to use. Ordering was very simple. Reasonable and fast delivery. Thanks.
Gentlemen on the phone was a little sharp but maybe I was asking too simple questions!
Would use this company again.

February 24, 2022

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