Used Budget Headphones a couple of times and always been impressed by the speed of delivery, quality of the customer service and excellent product. Had a minor issue once but got straight through by t... See more
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See what reviewers are saying
I ordered 25 headphones but unfortunately the job i bought them for we didn't require them anymore. There is a returns policy and i returned the headphones unopened and in original packaging. There... See more
Was looking for good quality but budget headphones for learners to use in college environment. They didn't stock the quantity required but instead gave a great deal on a similar product. Received gr... See more
Very helpful and friendly service. Went to great lengths to understand and resolve my problem. I would thoroughly recommend this company to individuals like me with small orders as well as large, b... See more
Company details
Written by the company
We are a UK based distributor of headphones and earphones to schools and businesses across the UK and Europe.
Contact info
Bishop’s Stortford, CM23 9NF, PO Box 12895, United Kingdom
- 01279 966499
- sales@budgetheadphones.co.uk
- budgetheadphones.co.uk
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Hasn’t replied to negative reviews
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Very quick delivery and great…
Very quick delivery and great headphones - thank you.
Good product and great support
Was looking for good quality but budget headphones for learners to use in college environment. They didn't stock the quantity required but instead gave a great deal on a similar product. Received great support and guidance from customer services and able to received the items sooner than normally delivered as well. Will definitely use this company again.
Highly Recommend
We contacted budget headphones to place an order for our Primary School, customer service was great, quick delivery and very good price for the quality.
I would highly recommend!
The original item I ordered was out of…
The original item I ordered was out of stock, the company contacted me to offer a replacement upgrade instead, which I happily accepted. I had paid for next day delivery, but due to the situation accepted that it may take a day or so later than expected.
The replacement item did not arrive until almost a week later, after contacting the company to ask for the tracking number that I hadn't been given prior to asking (they stated "this is a bit unusual"). The headset I received is of good quality, I am satisfied with the product but have given a four star rating due to the delayed delivery and an apology from someone at customer service would have been appreciated.
Headphones for Computer Based Training
Headphones exactly as described, perfect for our youth group computer based training.
very good service
Earbuds
The earbuds are just what we needed for our workplace. They arrived within a couple of days of ordering.
Cheap and cheerful
Cheap and cheerful, quality pretty good considering the price. Good timing between order and delivery.
Excellent service
Excellent service. Good communication, speedy delivery and value for money. Recommended!
The website was very easy to use and…
The website was very easy to use and delivery was very quick.
The purchase process was very easy and…
The purchase process was very easy and the delivery was fast indeed. Thank you

Reply from Budget Headphones Limited
Very impressed by Budget Headphones' approach
I ordered from Budget Headphones recently and was very impressed by them. An item in my order was temporarily unavailable and the company, on its own suggestion, substituted an upgraded item in its place. The service provided and the order received were excellent.
Very quick and efficient service
Easy online ordering.
Online service was easy to use. Ordering was very simple. Reasonable and fast delivery. Thanks.
Gentlemen on the phone was a little sharp but maybe I was asking too simple questions!
Would use this company again.
As usual a great service from Budget…
As usual a great service from Budget Headphones. Thank you!
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