He listened to my request in great detail, helped me figure out how to activate the SIM card and answered many of my questions about the SIM card and my tariff. All in all a very responsive and caring... See more
Company replied
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He listened to my request in great detail, helped me figure out how to activate the SIM card and answered many of my questions about the SIM card and my tariff. All in all a very responsive and caring... See more
Company replied
Some time in rain signal doesn’t work then I switch on and off again and again then start work and after sometime again happen the same in a bit rainy weather.also not work sometime in damrak centrum... See more
Company replied
Maryam was really helpful and friendly. She deserves a rise! However, I will have to cancel my contract because you guys do not offer eSIM and I have a new phone that only accepts eSIM.
Company replied
Amira is a great assistant, very help full, and gives a personal touch to her services. Praying i get her every time i run into technical difficulties .
Company replied
Hallo, wij zijn Budget Mobiel, onderdeel van Budget Thuis. Aanbieder van sim only abonnementen voor mobiel bellen, sms’en en internetten via het betrouwbare KPN-netwerk. We zorgen dat het werkt en dat je er dus geen omkijken naar hebt. En dat tegen een zo laag mogelijke prijs. Combineer je onze producten Budget Energie, Budget Alles-in-1 en Budget Mobiel? Dan profiteer je elke maand van combikorting. Bovenop de al lage prijs voor Internet & TV en Sim Only.
Reguliersdwarsstraat 58A, 1017 BM, Amsterdam, Netherlands
Replied to 99% of negative reviews
Typically replies within 1 week
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Amira is a great assistant, very help full, and gives a personal touch to her services. Praying i get her every time i run into technical difficulties .

Reply from Budget Mobiel
The internet stops sometimes at 22:00 and I do many times bundel but nothing happens and it stays like that until next day morning. That is very annoying to me! Also the speed of the internet needs to be improved! Also customer service is very poor last time I tried to reach a customer agent, it took a lot of time to wait and when I finally get to chat with the agent, the agent closed the chat on my face and asked me for review without even solving my inquiries!

Reply from Budget Mobiel
Very helpful and nice chat. We quickly solved my request.

Reply from Budget Mobiel
The worst service ever experienced in my entire life. Had budget all in one with gas & electricity plus 2 mobile phones. Impossible to discontinue te service when the contract expired. With the Energy contract 1 was one month late to discontinue and entered in a variable contract after which they charged a tripple amount on the monthly charges. And to discontinue your mobile phone contract you can only do this using the chat. They however do not administer this correctly which lead to additional monthly payments and even when you have your mobile phone number transferred to another provided they continue charging monthly payments. And they only way to contact them is by using their Chat function. For which you end up in a cue and when you finally reach a real person they break the connection over and over again. They drive you nuts. Do never ever use these cowboys.

Reply from Budget Mobiel
Good communication and support well for my questions. Thanks

Reply from Budget Mobiel
Very efficient service and my request was processed within minutes. I am very happy with the helpful resolution.

Reply from Budget Mobiel
I had no any single issue with the service. I used the unlimited monthly contract for 20 euro per month.

Reply from Budget Mobiel
Shelsey was attentive, dynamic and effective in my request.

Reply from Budget Mobiel
I chatted with customer service who is Nidhi. Nidhi is really kind and nice. And Nidhi solved my problems. I am gratefull

Reply from Budget Mobiel
Well I don’t know how other people feel but I think it’s the best service you can ever get, for a cheap price, for unlimited data we all know it is not true, but if you can watch videos online and chat with friends for 4 to 6 hours a day then it’s good, forget about Unlimited data it’s not true, but they are better than all out there, I have tried a lot of services but they are my favorite and I recommend them to anyone who wants to have a good service with great support

Reply from Budget Mobiel
Great service - I reached out to their customer support and Shay was on point; knowledgeable and fast to answer my request.

Reply from Budget Mobiel

Reply from Budget Mobiel
Never get a subscription from budget mobiel the internet is so slow and they don’t have iPhone with the subscription so i buy a subscription from other store with iPhone and when i want to terminate the subscription from them they told me to pay for i year and half which is i didn’t use , and their customer service is so bad I couldn’t even get the answer for my question, shortly i considered this payment as stealing.

Reply from Budget Mobiel

Reply from Budget Mobiel
Amazing Kelly thank you for the support very helpful and understanding and proactive

Reply from Budget Mobiel
I had a professional and neat experience with customer service and good experience with the budget mobile service as well, I would suggest a cheaper bundle plan for people who do use subscriptions much but other than that everything is super with your service.

Reply from Budget Mobiel
The chat personnel is fantastic. Well trained, efficient and pleasant.

Reply from Budget Mobiel
Via de chat is alles goed te regelen, behulpzaam en bekwaam.

Reply from Budget Mobiel
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