Would have given in 5 stars had it not been for the "Chat" function. I tried to find out if my purchase qualified for a military discount and got in a do-loop with the chat. It provided no information... See more
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Company details
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America's # 1 Online Retailer of Firearms, Ammunition and Accessories. Largest Selection, Lowest Prices, and A+ Rated Service by the BBB.
Contact info
1105 Industry Rd, 40505, lexington, United States
- 8593680371
- info@budsgunshop.com
- budsgunshop.com
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Hasn’t replied to negative reviews
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Easy to purchase and navigate site
Easy to purchase and navigate site. I have bought firearms and ammunition from Buds several times and have always had a good experience.
They told me to file a dispute to get my money back.....
This sewer actually told me because I left a negative review that stated I was going to dispute with my bank they had a package mid-shipment returned to sender and stated I would need to actually FILE a dispute to get my money back. This is a true story. I did file a dispute and anyone wanting to do business with hateful children.....Buds is a great place for you.
Always satisfied with Bud's
Always satisfied with Bud's. Great prices and great service.
Website is very easy to navigate
Website is very easy to navigate and when selecting filters it works flawlessly. Love the design of it and makes shopping online very easy! Prices are always industry best and from all past experiences and purchases, firearms ship very quickly.
Beats the big box store price
Fast shipping and great value compared to the price of same ammo at the big box store
Found an item I was looking to purchase…
Found an item I was looking to purchase at a good price
I have done a great deal of business with buds over the years but I won't spend another cent there.
I just bought a gun from Buds, it was a Kel-Tec PR-3AT .380. The 1st day I got it I loaded the ammo with the push clips, chamber a round and it jammed, and really difficult to remove the rounds. It was the same issue when I loaded the rounds manually. I have reached out
to buds and told them what had happen and they said because I fired the pistol, I would have to reach out to Kel-tech. I told them twice that I had not even fired it, or brought it to the range. I just wanted to return it, or even would except a store credit. Then they went silent and will not respond.
Friendly customer service
Friendly customer service, very professional and helpful. Answered all of my questions, made recommendations to help improve my purchase.
Buying a firearm
Buying a firearm ; be it rifle or pistol from BUDS is very easy. No hassles whatsoever. Get this I reside in New York - a BLUE state.
Well, yes.
Well, when ordering ammo this time i didn't have to
Retrace my steps. The 9mm went off with out a hitch. Just waiting for delivery. Thanks guys.
This is my very first order
This is my very first time placing a order, I will have to wait until I receive the product before I can truly rate my experience.
hassle-free process
The process was quick and easy. It gave me the flexibility to purchase what I needed right away while allowing me to make payments over time at a pace that fit my budget. The entire experience was simple, convenient, and hassle-free.
Love Buds Gun Shop !!
Love Buds Gun Shop !!! They always have a great selection of toys and are always getting in new stuff!! Definitely a customer for life !!!
quick and easy ordering
I have done business with Buds many…
I have done business with Buds many times. They are my top two gun dealers. If Buds has it in stock, it’s the best place to fill your order. I hope one day I can walk
Into a real Buds shop. I have always been a satisfied customer.
Easy to view website
Easy to view website. Every product is described very detailed. I love the payment options. This is my 2nd purchase from Buds Gun Shop. Stay in business and continue with the wonderful payment options and possibly include more payment options like allowing payments with Klarna if possible.
First experience good… second was bad
This wasn’t my first purchase from Buds but it will be the last. Purchased a PKK online. The PPK has many variants, The PPK, PPKS, PPKS SD and PPK SD and these come in different calibers. I was looking at a few and had a couple in my cart to compare and made a purchase. When I got the email for the order I noticed I had ordered the PPK SD not the PPKS SD as I wanted. That was my bad and an honest mistake. I looked through the website and only found phone numbers to call and email address if there are problems. I ordered this at night, the very next morning I called to see if I can make a change at 9am when they open. The order had not even hit my credit card yet and there is no way it processed on their end. After half an hour of calling I finally got a person. I explained I ordered the wrong variant and wanted to correct my order to a PPKS SD that was the exact same price. They came back with it’s a 15% charge. Okay, that’s a lot of money for a tiny mistake. I said no, and explained it was an honest mistake and they came back at me with 10% charge to change it. I still thought no way… I told them just to ship it as ordered. Now I’m hoping I’m one of the people who wrote bad reviews that got their order canceled for no reason. I will probably get blacklisted from Buds for writing this review but that’s fine. I won’t make another purchase there again. When you are spending close to $1000 bucks on something you should get what you want. Customer service is there to fix mistakes and make sure the customer has an enjoyable buying experience. I did not get that from Buds. Had it already shipped I would be like sure… I get it. The guy had my order up online looking at it and still wanted me to pay to change it before it had even processed. It would have been nothing to them to do that real fast and make me a happy camper but they wanted my money. Obviously they didn’t want my repeat business.
Easy to navigate website
Easy to navigate website, best prices for items I was looking for. Delivery was quick at a reasonable price.
Easy to find what I wanted / Great price
Easy to find what I wanted. Great price.
It was fast and easy plus Bud's always… The big dog
It was fast and easy plus Bud's always have everything that I am looking for
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