Buffalo Machines LimitedReviews 

171
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting their impressive power and robust build, making them suitable for various tasks. The staff are consistently highlighted for being helpful, knowledgeable, and professional, providing excellent service from initial inquiries to after-sales support. Reviewers also appreciate the fast and efficient delivery service, with many mentioning timely arrivals and good communication regarding delivery schedules. However, some customers also noted issues with product quality, describing missing parts or machines not performing as expected, leading to difficulties. Additionally, a few people experienced poor after-sales service, with unfulfilled promises regarding replacement parts and unresolved mechanical problems.

What people talk about most

Product

People report positive experiences with product, with many reviewers describing the machines as incredible,... See more

Quality

Consumers generally express satisfaction with the quality of the machines, describing them as well-built,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Reviewers mention positive feedback about service, highlighting promptness, ease of access, and an overall... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, good price & well packaged machine. Strong construction. Ideal for arboreal management around our orchard. I'd recommend avoiding too many thin, twiggy branches, to avoid blockages... See more

Rated 5 out of 5 stars

Superb! An amazing company to deal with, very good communication, extremely friendly and helpful, provided solid advice for which was the best machine for our specific circumstances. And the digger we... See more

Rated 5 out of 5 stars

We’ve used our TD500 dumper for just over a year now for various site jobs, excellent machine with great customer support. We’ve had plenty of machines both from hire companies as well as purchases fr... See more

Rated 5 out of 5 stars

I ordered my digger over the Xmas period so I knew it would mess with the delivery schedule; I emailed the guys at buffalo for a predicted delivery date which would enable me to have someone in place... See more


Company details

  1. Construction Machinery and Equipment Store

Written by the company

Buffalo Machines specialise in compact machines for Construction, Forestry and Agricultural industries. Our product range encompasses mini diggers, dumpers, chippers, and tractor implements. Delivering high quality heavy machinery at affordable prices for both personal and commercial use.


Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(171)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price

Great price, great customer service, great machine. Really pleased so far, can’t wait to buy my next bit of kit from them.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

I had a problem with the engine it kept…

I had a problem with the engine it kept running for 2 minutes then would cut off the good people at buffalo sent me a new spark plug and a carburettor l have now fitted them and my machine is now working fine again. The people of buffalo was always in contact with me to sort the problem out l think them very much and will use them again.

August 29, 2025
Rated 5 out of 5 stars

Cancellation of order

We ordered, for our friends a wood splitter and they decided they no longer wanted this anymore. I called up and spoke with Danial who kindly cancelled the order. What a legend! Great customer service from a cheeky chappie. We have a wood splitting machine and it’s amazing. It’s not just for men! Its for women too! Really easy and safe to use. Thanks Danial for saving the day.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Micro digger

Fast delivery
Micro digger is perfect fits though a gate can fit in the van
1st job would of taken 3 days to dig by hand did it in 6 hours
Highly recommend

September 11, 2025
Rated 5 out of 5 stars

Buffalo B600 digger

The staff were very helpful and always responded to phone calls and emails, the machine was delivered in the time frame and having now used it on the first job I am very pleased with it, the power it has is impressive and I've hired in 1ton machines in the past with less digging power. Thanks to all the team at Buffalo Machines
Tyler

September 1, 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Very grateful for their on hand advice, they in turn were grateful for things they could improve such as and instructions as how to put machine together and tools they provide need to fit the machine that you have ordered. They were brilliant. Speedy delivery too. Will buy from them again.

August 9, 2025
Rated 5 out of 5 stars

Great product and service

Great product at a reasonabel price and great customer service. Highly recommend, the machine works really well and any queries have been answered really quickly - Thank you

April 18, 2025
Rated 5 out of 5 stars

Buffalo B600 Micro digger

I emailed Buffalo with a couple of questions and someone called me back the same day and then I ordered the little B600 micro digger online which was so simple to do. Got loads of communication from them about delivery and access and was delivered promptly within 2 days. It was delivered neatly stacked on a mini pallet. All we had to do was attach leavers and mirrors and a small protector bar and attach a bucket, add oil and fuel and was set to start our garden projects. I can't rate this little digger enough as it performs so much better than I expected it to considering its size but credit to Buffalo, this is an amazing little machine and would recommend it to everyone.

July 10, 2025
Rated 5 out of 5 stars

High quality farm quad, great customer service

I recently purchased a farm quad from Buffalo Machines and I couldn’t be happier with my experience from start to finish. From the high-quality build of the quad bike to the outstanding customer service, Buffalo Machines has exceeded all my expectations.

The quad bike is an absolute beast! It has impressive power and is incredibly fuel-efficient. The build quality is exceptional— durable and sturdy.

From the moment I inquired about the quad, their team was responsive, knowledgeable, and genuinely helpful. They answered all my questions promptly, provided detailed specifications, and even offered advice on maintenance to ensure I got the most out of my machine.

The Quad arrived quickly and the driver called me before delivery so communication was also spot on!

Buffalo Machines is the way to go. I’ll definitely be returning for future purchases and recommending them to others.

Thank you, Buffalo Machines – you’ve earned a customer for life!

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The staff are friendly, professional, and clearly know their products inside out. Really impressed with how smoothly everything was handled. Highly recommended!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

We’ve used our TD500 dumper for just…

We’ve used our TD500 dumper for just over a year now for various site jobs, excellent machine with great customer support. We’ve had plenty of machines both from hire companies as well as purchases from other companies before and no one has come close to the customer service. We’ll be purchasing a mini digger in the near future! Thanks again, 10/10

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Poor after service.

Poor after service.
Machine is in a dangerous state drive belt not placed correctly clutch works sporadically. I rang to ask for a new drive belt to be sent out was told yes and still await delivery.
I will be asking for a full refund soon unless this company can sort out the issues.

July 1, 2025
Rated 5 out of 5 stars

So good I thought it was a scam

HI, I recently bought a B1200 from Daniel and the guys at buffalo machines, I would just like to say that this review is to compliment the excellent service I received from Danial, Jude and the team at Buffalo, and I will update once I've managed to get a few hours on the machine.

I have to be honest and say the guys couldn't have been more helpful, I live on the isle of man, so calling round to the workshop wasn't really an option for me, but Danial and the guys were happy to video call me showing me around the machine and taking me through the options available, at no point did I feel pressured to buy or made to feel like I was a pain (which I probably was), The delivery charges to the isle of man were incredibly cheap and was delivered on time and to my doorstep, especially as I have genuinely been quoted more in the past to have a double bed shipped.

On arrival there were a couple of bucket pins missing, but give Dan and the boys their due, new ones were sent free of charge within a matter of days. My only concern and why I've titled the review as I have was they couldn't take a credit card payment for a pre order, Honesty the service was too good to be true and all my friends were genuinely expecting this to have been a scam! Its very sad to say but today's service in general is shocking, but Buffalo Machines genuinely excelled in every way and I personally have no reservations in recommending them and I will defiantly be happy to use their services again.

June 2, 2025
Unprompted review

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