Buffalo Machines LimitedReviews 

171
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting their impressive power and robust build, making them suitable for various tasks. The staff are consistently highlighted for being helpful, knowledgeable, and professional, providing excellent service from initial inquiries to after-sales support. Reviewers also appreciate the fast and efficient delivery service, with many mentioning timely arrivals and good communication regarding delivery schedules. However, some customers also noted issues with product quality, describing missing parts or machines not performing as expected, leading to difficulties. Additionally, a few people experienced poor after-sales service, with unfulfilled promises regarding replacement parts and unresolved mechanical problems.

What people talk about most

Product

People report positive experiences with product, with many reviewers describing the machines as incredible,... See more

Quality

Consumers generally express satisfaction with the quality of the machines, describing them as well-built,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Reviewers mention positive feedback about service, highlighting promptness, ease of access, and an overall... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, good price & well packaged machine. Strong construction. Ideal for arboreal management around our orchard. I'd recommend avoiding too many thin, twiggy branches, to avoid blockages... See more

Rated 5 out of 5 stars

Superb! An amazing company to deal with, very good communication, extremely friendly and helpful, provided solid advice for which was the best machine for our specific circumstances. And the digger we... See more

Rated 5 out of 5 stars

We’ve used our TD500 dumper for just over a year now for various site jobs, excellent machine with great customer support. We’ve had plenty of machines both from hire companies as well as purchases fr... See more

Rated 5 out of 5 stars

I ordered my digger over the Xmas period so I knew it would mess with the delivery schedule; I emailed the guys at buffalo for a predicted delivery date which would enable me to have someone in place... See more


Company details

  1. Construction Machinery and Equipment Store

Written by the company

Buffalo Machines specialise in compact machines for Construction, Forestry and Agricultural industries. Our product range encompasses mini diggers, dumpers, chippers, and tractor implements. Delivering high quality heavy machinery at affordable prices for both personal and commercial use.


Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(171)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Go nowhere else

Go nowhere else! Daniel was an absolute pleasure to deal with and exceptional customer service and product knowledge. The nicest Celt I have ever met!

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great to deal with

Great to deal with. They say they keep stock of spares... which is a bonus these days. Friendly service. I bought the tracked dumper.. great build quality.

March 12, 2025
Rated 5 out of 5 stars

Great customer service

Great customer service. Really easy to work with. Communication is top level. The machines they sell are exceptional value too! Would definitely go back when I need something else......

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Just bought a b600 from Dan and really…

Just bought a b600 from Dan and really happy with the service this man gave me! He is an absolute credit to your Buisness and very knowledgeable and looked after me from start to finish!

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Corespondence

Corespondence, all questions promptly answered when planning to buy. Truthful answers when asking if machine was generic. Realistic delivery charge when asked for quote, never straight forward when on a remote Orkney Island relying on more handling and two different ferries. Profesionally packaged in a steel crate fixed to a pallet.

February 7, 2025
Rated 5 out of 5 stars

I needed a good log splitter

I needed a good log splitter, spoke to Dan and 2 hours later was driving back home with the LS600. This machine is great value for money compared with others on the market. I will certainly have no hesitation in buying from Buffalo again.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Using the Buffalo B600 for the last 5

I like to use any purchases for a while before leaving reviews. We bought a Buffalo B600 back in August last year, delivery was quick and all our expectations were exceeded since it has arrived. We have cleared a whole green house and also have dug out the old drive away in the weeks that followed. For the money this has by far been our best purchase last year. Lots of hours saved and also money for the countless times we would have needed to hire a digger. Thanks again, highly recommend Buffalo.

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Tipping Transport Box

Tipping Transport Box
Excellent service & product.

January 24, 2025
Unprompted review
Buffalo Machines Limited logo

Reply from Buffalo Machines Limited

Thank you for your feedback Kevin, It's much appreciated :)

Rated 5 out of 5 stars

Purchased a mini digger from these guys…

Purchased a mini digger from these guys last week, had amazing service from Dan & Dom who go the extra mile with their customer service which you don’t get a lot from companies these days, could recommend these guys guys anymore!!

January 15, 2025
Unprompted review
Buffalo Machines Limited logo

Reply from Buffalo Machines Limited

Thank you for your feedback Dylan, It's much appreciated :)

Rated 5 out of 5 stars

Very polite

Very polite, called to say parcel would be late due to Xmas. No issue with this. Good price

December 27, 2024
Buffalo Machines Limited logo

Reply from Buffalo Machines Limited

Thank you for your feedback, It's much appreciated :)

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