Buildiverse Reviews 646

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Over a month and still no package. No response to my last email. Update: only replied to my email after poor review. Proper details not given to courier on first attempt as no contact was made, despit... See more

Company replied

Rated 5 out of 5 stars

I vostri prodotti sono di ottima qualità, realistici, di buona fattura, ricco di dettagli. Ho già acquistato tre articoli tra cui il bellissimo Sensoj Tokyo Temple. Il packaging arriva in buono stato... See more

Rated 1 out of 5 stars

Order was never delivered by evri, says delivered but parcel nowhere to be seen and no proof of delivery. Emailed buildaverse and messaged them on social media and over a month without a reply and I’m... See more

Rated 1 out of 5 stars

Purchased what I was expecting to be miniature blocks but what arrived was inferior quality, and very overpriced normal sized blocks. I had purchased these as presents for a friend who are huge Lego f... See more

Company replied

Company details

  1. Toy Store

Written by the company

Buildiverse offers a wide range of unique building blocks, model kits and other DIY collections. Perfect for those who love to collect and craft unique sets!


Contact info

2.8

Average

TrustScore 3 out of 5

646 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

What a scam

Item never arrived and zero response from contacting customer service. Complete thieves.

****DO NOT PURCHASE FROM THEM****

October 15, 2024
Unprompted review
Rated 1 out of 5 stars

I never received the product

I never received the product. I never heard back from customer service when I emailed them twice about my order status. I never received an email with updated shipping info.

September 17, 2024
Rated 1 out of 5 stars

What happened to my order?

I bought from Buildiverse one month ago (4th September order 27603).
I never had any news about my package, neither the product I paid for ever arrived at my home.
What happened?
I wrote a mail to Buildiverse: no response.
Manlio Silvestri

September 4, 2024
Rated 1 out of 5 stars

Item took over a month to arrive

I ordered this item for my daughters birthday. The order was placed on 7 August. My daughter's birthday was on 3 September. The item arrived on 14 September. I had to buy a replacement gift and will not be shopping at Buildiverse again.

August 7, 2024
Rated 1 out of 5 stars

I never received my product

I never received my product. Never received any shipping information. Contacted them multiple times. No reply. Very disappointing. I am very confused because I’ve ordered multiple times from them and have had great experiences previously.

June 13, 2024
Rated 4 out of 5 stars

Fun Kits. Good Quality. Long Shipping Time. Silent Customer Service.

I love the variety and pricing of these kits. The kits feature fun and cute designs that we can't find anywhere else. The quality is decent, rarely missing any pieces, and a savvy brick builder can solve any issues with the kits. However, I would caution against ordering these kits for a birthday or holiday unless you order several months in advance. The delivery timelines listed on the website are simply unrealistic. My last order took almost two months to arrive and I was not able to get any response from the seller about the order status.

February 8, 2024
Rated 1 out of 5 stars

If I could rate zero I would

If I could rate zero I would! Ordered my item in early march and heard absolutely nothing, emailed them multiple times about updates and now refunds but again no response.
It’s just strange as I have ordered off this website before and did get my items the other time..
don’t use this site they won’t send you your items or reply.

March 10, 2024
Rated 1 out of 5 stars

No support no item

Bought the product in January, still hasn’t arrived, have messaged the customer support with no replies or anything. Do not buy anything from this place!

February 11, 2024
Rated 1 out of 5 stars

Huge waiting times

Ordered product on 8th February, it is now 7th March and I still haven't received my order. Order stated 5-15 days. Absolutely shocking.

February 8, 2024

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