Over a month and still no package. No response to my last email. Update: only replied to my email after poor review. Proper details not given to courier on first attempt as no contact was made, despit... See more
Company replied
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Over a month and still no package. No response to my last email. Update: only replied to my email after poor review. Proper details not given to courier on first attempt as no contact was made, despit... See more
Company replied
I vostri prodotti sono di ottima qualità, realistici, di buona fattura, ricco di dettagli. Ho già acquistato tre articoli tra cui il bellissimo Sensoj Tokyo Temple. Il packaging arriva in buono stato... See more
Order was never delivered by evri, says delivered but parcel nowhere to be seen and no proof of delivery. Emailed buildaverse and messaged them on social media and over a month without a reply and I’m... See more
Purchased what I was expecting to be miniature blocks but what arrived was inferior quality, and very overpriced normal sized blocks. I had purchased these as presents for a friend who are huge Lego f... See more
Company replied
Buildiverse offers a wide range of unique building blocks, model kits and other DIY collections. Perfect for those who love to collect and craft unique sets!
Radius House, 4th Floor, 51 Clarendon Road, WD17 1HP, Watford, United Kingdom
Hasn’t replied to negative reviews
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Missing multiple pieces for the build.
they ghost us when we ask for replacement parts.
never received the product - had to contact Paypall to get my money back. Never even got any feedback from Buildiverse when I contacted them about this.
Purchased a month ago, no update and still not received ! Opened a PayPal dispute to get my money back!
I still havent received my order and need to cancel it now since xmas has passed long ago!
Item never arrived and zero response from contacting customer service. Complete thieves.
****DO NOT PURCHASE FROM THEM****
Order never delivered and no one responded to email
I never received my item! I've contacted the company on numerous occasions and have never received any reply about my item that was never shipped!
I never received the product. I never heard back from customer service when I emailed them twice about my order status. I never received an email with updated shipping info.
I bought from Buildiverse one month ago (4th September order 27603).
I never had any news about my package, neither the product I paid for ever arrived at my home.
What happened?
I wrote a mail to Buildiverse: no response.
Manlio Silvestri
I ordered this item for my daughters birthday. The order was placed on 7 August. My daughter's birthday was on 3 September. The item arrived on 14 September. I had to buy a replacement gift and will not be shopping at Buildiverse again.
Still haven't received my package after 15 days. Andi still havent recevied any updage if it comes or not.
I never received my order and the customer service email does not respond
I think it's all in the title...
I never received the product I purchased and I later saw that it was a dropshipping site. So I strongly advise against buying anything from this site.
Too bad because the products are pretty...
I never received my product. Never received any shipping information. Contacted them multiple times. No reply. Very disappointing. I am very confused because I’ve ordered multiple times from them and have had great experiences previously.
I love the variety and pricing of these kits. The kits feature fun and cute designs that we can't find anywhere else. The quality is decent, rarely missing any pieces, and a savvy brick builder can solve any issues with the kits. However, I would caution against ordering these kits for a birthday or holiday unless you order several months in advance. The delivery timelines listed on the website are simply unrealistic. My last order took almost two months to arrive and I was not able to get any response from the seller about the order status.
If I could rate zero I would! Ordered my item in early march and heard absolutely nothing, emailed them multiple times about updates and now refunds but again no response.
It’s just strange as I have ordered off this website before and did get my items the other time..
don’t use this site they won’t send you your items or reply.
I never received the item!! It's about 3 weeks overdue!! I wrote to Buildverse but never even got a reply or a mere acknowledgement of my emails!
YOu have asked me to review your product even before you have sent me the shipping details. I haven't even received the product.
Bought the product in January, still hasn’t arrived, have messaged the customer support with no replies or anything. Do not buy anything from this place!
Ordered product on 8th February, it is now 7th March and I still haven't received my order. Order stated 5-15 days. Absolutely shocking.
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