Over a month and still no package. No response to my last email. Update: only replied to my email after poor review. Proper details not given to courier on first attempt as no contact was made, despit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Over a month and still no package. No response to my last email. Update: only replied to my email after poor review. Proper details not given to courier on first attempt as no contact was made, despit... See more
Company replied
I vostri prodotti sono di ottima qualità, realistici, di buona fattura, ricco di dettagli. Ho già acquistato tre articoli tra cui il bellissimo Sensoj Tokyo Temple. Il packaging arriva in buono stato... See more
Order was never delivered by evri, says delivered but parcel nowhere to be seen and no proof of delivery. Emailed buildaverse and messaged them on social media and over a month without a reply and I’m... See more
Purchased what I was expecting to be miniature blocks but what arrived was inferior quality, and very overpriced normal sized blocks. I had purchased these as presents for a friend who are huge Lego f... See more
Company replied
Buildiverse offers a wide range of unique building blocks, model kits and other DIY collections. Perfect for those who love to collect and craft unique sets!
Radius House, 4th Floor, 51 Clarendon Road, WD17 1HP, Watford, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got the 4-in-1 chinese buildings. Shipments were prompt, all pieces included with many extras.
Instructions were very crowded, with many many pieces per step, and a few stages had structural issues - especially the rings on the rooftop of the Pawn Shop (there is one on each side that rests on two pieces and lacks the pressure to stay in place).
The smaller piece size takes a little getting used to but was quite pleasant after a while, they stuck together well overall and were designed nicely. The animals were well made too, though the character minis were forgettable and could have been excluded.
Good sets for experienced Lego type builders

Reply from Buildiverse
Great products, I loved my japanese food shops to build. This site is trustworthy.

Reply from Buildiverse
Quality is not as good as in a well-known L company but it's 100% worth the price. A bit challenging to keep up with instruction at times but overall assembling was a very pleasant process. The house looks amazing and cute.
Great experience in general, I look forward to buying their Himeji Castle set.

Reply from Buildiverse
Some difficulty with the courier/delivery service but received in good condition. Smaller sets were in boxes, large set was in plastic bag as described on the website. I did receive one incorrect set, which was a little annoying after quite a wait, however this was rectified quite quickly and easily to my satisfaction and was appreciated. The sets have not been made yet, so cannot comment on the finished product.

Reply from Buildiverse
Product arrived timely and in-shape. Unfortunately, the instructions were way too short. There were several dozen bricks being placed per step, which is too many to keep track of. Increasing the instruction manual by one additional page, even if that costs me an extra $0.50 or whatever, would be hugely beneficial.

Reply from Buildiverse
I enjoyed my sets though not too big of a deal, I was missing a piece or two from a couple of them. Very fun to build, I love all the little details. Excited to see what future sets y’all will be making. :) Keep up the excellent work!

Reply from Buildiverse
It only lets me give 5 stars or there would be more. Such lovely designs and beautifully crafted components. this was bought as a wellness projects to do something creative and then have a "happy place" to focus on and imagine living in the beautiful, tiny house. It's perfect.

Reply from Buildiverse
Ordered two products for gifts. The sweeper truck was an instant hit, easy to build and enjoyed. The lighthouse has proven a little more challenging as I didn’t realize the bricks were so small. It is still under construction but being enjoyed.

Reply from Buildiverse
Never arrived and poor assistance - still don’t have it.
Regardless of what buildaverse states regarding having no emails from me in their reply below, I was in correspondence with a service agent named “Joy”
I’m just foregoing this loss as I don’t have time to waste retrieving the parcel (address was correct and I was NEVER contacted by any delivery person or facility) and their service agents don’t seem particularly helpful, but did want to detail my experience here for others!

Reply from Buildiverse
I’m so sorry, I thought this was for a different site I ordered from. Yes, she absolutely did receive the package and loved it. This was my mistake entirely!

Reply from Buildiverse
Trouble with shipping at first, but once we got it, it was really great and my daughter was thrilled!

Reply from Buildiverse
Great service and blocks as per normal. Highly recommend.

Reply from Buildiverse
It was very cute and fun to build. The instructions are not intuitive or helpful at all. It will wrack your brain. Overall, a good experience but challenging

Reply from Buildiverse
the bricks are not exact in size. disappointing!
By “not exact in size”, I mean the blocks cannot tightly stacked. There are gaps among the blocks.

Reply from Buildiverse
I received my order today and I am very pleased.Everything was exactly as described.Thank you.

Reply from Buildiverse
Not all the pieces fit well. I needed to use some plastic cement to make sure they wouldn't fall off.
Love these sets!! They are not too difficult and very fun to build. Can’t wait to order more!
Excellent product! Lots of fun to put together and instructions for the most part are easy to follow and clear. Will definitely be purchasing other kits!
shipping was what i expected, and everything came in good condition! have yet started on the build but it seems like i have all the materials. although i did notice that my supply kit was already open, which i am sure it isnt supposed to be. overall, good service and excited to start building my kit!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.