Buildiverse Reviews 646

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Over a month and still no package. No response to my last email. Update: only replied to my email after poor review. Proper details not given to courier on first attempt as no contact was made, despit... See more

Company replied

Rated 5 out of 5 stars

I vostri prodotti sono di ottima qualità, realistici, di buona fattura, ricco di dettagli. Ho già acquistato tre articoli tra cui il bellissimo Sensoj Tokyo Temple. Il packaging arriva in buono stato... See more

Rated 1 out of 5 stars

Order was never delivered by evri, says delivered but parcel nowhere to be seen and no proof of delivery. Emailed buildaverse and messaged them on social media and over a month without a reply and I’m... See more

Rated 1 out of 5 stars

Purchased what I was expecting to be miniature blocks but what arrived was inferior quality, and very overpriced normal sized blocks. I had purchased these as presents for a friend who are huge Lego f... See more

Company replied

Company details

  1. Toy Store

Written by the company

Buildiverse offers a wide range of unique building blocks, model kits and other DIY collections. Perfect for those who love to collect and craft unique sets!


Contact info

2.8

Average

TrustScore 3 out of 5

646 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Great off brand Lego set

Overall it was really cute and fun to build. But there were numerous pieces missing so I had to figure out which pieces I’d have left over so that I could continue building.

October 31, 2022
Rated 2 out of 5 stars

The item came crushed

The item came crushed. I got a figure so there wasn't any damage to the item, but the package was completely trampled. The toy itself was also not very well made, and the head of the figure doesn't stay on.

October 5, 2022
Rated 4 out of 5 stars

No fraud, just small!

Everything Great with the order and even customer support was super friendly BUT be careful- it’s being directly sent from China AND the pieces are much smaller than regular Lego bricks.

October 20, 2022
Rated 1 out of 5 stars

Buildiverse - Poor quality nano blocks

Compared with other ‘nano block’ kits this was very poor. Plastic pieces bend making it difficult to secure or adjust. Bought as a gift for an experienced nano builder but will not buy from this seller again. £64 wasted.

October 3, 2022
Rated 5 out of 5 stars

My order arrived well packed

My order arrived well packed, but missing one of the three items, and with the incorrect type for another. Customer service takes some time to correspond with, but they were VERY thorough in sending the correct replacements and following up! Very happy with my experience, and have already recommended to others, as well as planning to purchase more in the future.

October 1, 2022
Rated 4 out of 5 stars

Shipping time

I love the little building blocks and everything but waiting 3 weeks for them every time is a little annoying.

October 17, 2022
Rated 5 out of 5 stars

Very happy with my order!

I have bought the Mini fish store and ramen bar. I'm very happy with it! Good quality and fast shipping. Enjoying the build. I will definitely buy more from this store!

October 15, 2022
Unprompted review
Rated 5 out of 5 stars

Definately worth a try

The shipping is fast and I like the support via mail during the time of the wait for the set. I purchased a Mini-Set which I like very much. The time I spend building the Set is very enjoyable. So far, I am very pleased.

October 13, 2022
Rated 4 out of 5 stars

Totally happy customer

Awesome set, fast delivery and fun to build

September 16, 2022
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Reply from Buildiverse

Hi Susan,

Thank you for your awesome review. We're really happy to hear your order arrived early and had a great time building it. Please don't forget to share it on our social media @wearebuildiver ❤❤

Best,
Buildiverse

Rated 5 out of 5 stars

A piece of my set was missing but it was no problem

A piece of my set was missing and I got a new one without problems! Customer service was extremely nice. Will order again soon. :)

September 16, 2022
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Reply from Buildiverse

Hi Keith,

Thanks so much for your feedback! We look forward to having you again. Take care always ❤

Best,
Buildiverse

Rated 5 out of 5 stars

Love these little projects they’re…

Love these little projects they’re really relaxing to do although can be slightly fiddly. I do think it would be great if the bendable sticks came in the correct size so you don’t have to cut them. Also not too sure if the separate bags have any relevance to each step of building but either way I very much enjoy the whole process :) thank you! More designs please :D xxx

September 19, 2022
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Reply from Buildiverse

Hi Carl,

Thank you so much for your feedback! We are really happy to hear you enjoyed building your set overall. We will definitely work on more designs so you can enjoy more brick styles😇
If you're not yet subcribed, please subcribe to our newsletter, we usually announce any new sets with exclusive discount codes only for our subcribers ❤

Best,
Buildiverse

Rated 4 out of 5 stars

Bought this as a gift

Bought this as a gift, turns out the set was missing a couple of pieces.

August 14, 2022
Buildiverse logo

Reply from Buildiverse

Hi Jamie,

Sorry for the late reply. Please feel free to email info@buildiverse.com if you still need assistance with any missing pieces you might have. Our team will provide you with these! Thank you.

Best,
Buildiverse

Rated 2 out of 5 stars

Missing piece, wrong box

Hi,

While building Laputa castle I realized that one piece was missing… I could built it and it is not noticeable from the exterior, but it has been the last disappointment of a series of small ones…

When I received the order, it was packed in a buildiverse standard box, not the Laputa castle one.

Some pieces, most of them from “step 4” were not in a pouch bag as the rest and they were loose in the box.

The piece that was missing belongs to that step…

Missing piece is a semi triangular piece in step 4-7. There were 3 instead of 4.

August 30, 2022
Rated 5 out of 5 stars

I purchased the mini takoyaki…

I purchased the mini takoyaki restaurant and ramen bar model kits. The kits are well made with detailed instructions and there are even a few extra small bits in case any go missing while building. They are adorable and I immediately purchased more. I will say that the way the pieces were bagged confused me. I thought they would be in build order but it seemed fairly random. Would definitely recommend that Buildiverse sort them by build order so you don't have to sort through all of the pieces every time.

September 4, 2022

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