I've left positive reviews for this company before. I'm very sorry for the negative experiences others have had, because each transaction I myself have had has always been positive. I have wa... See more
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I regularly order from bulk supermarket and every part of shopping with them is a pleasure! The customer service is fabulous! I ordered under my old address by mistake and gave them a call. David imme... See more
Company replied
i used to purchase from bulksupermarket.com .but the prices now are ridiculously high sadly yet again greed has come into play . for bulk food it should be much cheaper than supermarkets .but after st... See more
Company replied
Great company to deal with. Best price I could find. Also had a problem with Courier delivery and one of the packages was returned as damaged. Bulksupemarket customer service proactively called me... See more
Company replied
Company details
Written by the company
Bulksupermarket.com is the world’s largest online wholesale retailer. We specialise in the direct delivery of bulk-sized grocery products and provide our customers with a cost-effective, convenient, quick and easy solution. Bulksupermarket showcases an impressive product range, of more than 5000 products from more than 200 brands. Their product offering includes a full range of Food Cupboard, Soft Drinks, Alcohol, Health & well-being, Household and Pet food products. Unlike brick-and-mortar warehouse clubs, Bulk Supermarket does not require customers to have a paid subscription. In contrast, regular shoppers and businesses alike can purchase directly from the site and have their products delivered to their front doors. On top of the everyday savings, Bulksupermarket regularly offers customers weekly deals and promotions where customers can enjoy savings of up to 60% against their local and other online supermarkets.
Contact info
5E Picketts Lock Lane, Edmonton, London N9 0AS, N9 0AS, London, United Kingdom
- +44 (0) 20 3146 8737
- hello@bulksupermarket.com
- bulksupermarket.com
4.3
Excellent
516 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Wasn’t the coffee I chose I picked the…
Wasn’t the coffee I chose I picked the black jars purposely because I struggle to open the new style jars I’m not strong enough and it does not taste the same I’ve drank this coffee for over 20 years
March 28, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Mandi, thank you for taking the time to leave us a review. Thank you for taking the time to share your feedback with us. We're sorry to hear that the product you received did not meet your expectations and that the product specifications on our website were different from what you received. We understand your frustration and would like to clarify that our suppliers frequently update their product specifications, which can lead to discrepancies between what is listed on our website and what is actually shipped. While we do our best to keep our website up-to-date, we cannot always guarantee that the information provided is completely accurate. We appreciate your patience and understanding in this matter. We would like to make things right for you and offer a solution to address your concerns. Please reach out to our customer service team with your order information, and we'll work together to find a resolution that meets your needs. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
Satisfaction Guaranteed
Ordering was easy. Dispatch was quick. Delivery on time. Absolutely superb.
March 18, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Kevan, we're so happy that your delivery was prompt and efficient, thanks for the positive feedback!
Price too high
Ammended. The company contacted me and corrected the pricing error. I am now a happy customer
The service I received was just fine but I had bought in bulk in order to obtain a reduction in price.
I paid £1.51 a packet but when i received the product it was marked with a RRP flash at £1.49 per packet
Not good really
March 8, 2023
Unprompted review
Reply from bulksupermarket.com
Hi John, thank you for taking the time to leave us a review. We're sorry to hear that you're not happy with the product you received. We would like to make things right for you and offer a solution to address your concerns. With that in mind, we have sent you an email with an update on your case. We hope you'll give us another chance to earn your business.
THE PRODUCT ARRIVED SAFELY ON TIME NO…
THE PRODUCT ARRIVED SAFELY ON TIME NO PROBLEMS WILL REORDER
April 8, 2023
Unprompted review
Reply from bulksupermarket.com
Hi John, we're delighted that your delivery was smooth and hassle-free, thank you for your positive feedback!
Regular customer now
Great service. Website easy to navigate. Have become a regular customer
April 4, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Heidi, we're delighted that you had a positive experience with our service and website, thank you for sharing your feedback!
Got a refund on first order because it…
Got a refund on first order because it got lost in transit, second order arrived in double quick time.
April 6, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Mick, we're glad that our service met your needs, thank you for sharing your positive experience!
Once again excellent service
Once again excellent service. Super fast delivery. Easy checkout and great communication. A good variety of products at nice prices. Would definitely recommend.Thanks guys!
April 5, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Sarah, we're delighted to hear that you had a great experience with Bulksupermarket's delivery and customer service. Thanks for the review!
Very good product at a great price and…
Very good product at a great price and fast delivery.
March 14, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Michael, at Bulksupermarket, we strive to provide the best deals and we're glad to hear that we exceeded your expectations. Thank you for the positive review!
bulksupermarket.com .more like paywaymorewithus.com
i used to purchase from bulksupermarket.com .but the prices now are ridiculously high sadly yet again greed has come into play . for bulk food it should be much cheaper than supermarkets .but after studying prices 90% of prices are much cheaper in supermarkets than here .and im not talking about a few pence either im talking ££s cheaper per item .another customer gone and will never come back .
March 30, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Wayne, thank you for taking the time to share your feedback with us. We're sorry to hear that you feel our prices are too high. We understand that cost is an important factor when making purchasing decisions, and we're committed to offering the best value we can. However, we wanted to explain that the recent increase in prices for a limited amount of products (not 90% as you stated) is due to several factors, including inflation and an increase in prices from our suppliers due to rising costs of raw materials and labour. As you may know, inflation has been affecting the economy as a whole, and we're not immune to its effects. While we've done our best to absorb these costs and keep our prices as low as possible for as long as we can, we've had to make adjustments to some products to continue providing the quality products and services that our customers expect. We appreciate your loyalty and hope that you'll continue to choose us for your needs. If you have any further concerns or questions, please don't hesitate to reach out to us.
Great communication
Great communication, only had one item that was out of stock, was offered an alternative replacement or refund. Delivery was very quick. Items were all good.
February 13, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Nicola, your satisfaction is our top priority, we're thrilled to hear that our services were helpful, efficient and that the delivery was quick. Thanks for the positive feedback!
Always quality wrap and fast quality service delivery…
Always quality wrap and fast delivery perfect
March 26, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Maurice, we're glad that you were satisfied with our delivery service, thank you for your kind words!
Brilliant price
Brilliant price. Great floor cleaner for our Vax hard floor cleaner. Only needs 10ml in the tank compared to 60 of the far more expensive Vax liquid!
February 24, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Michael, we're thrilled that you found great deals and had a pleasant shopping experience at Bulksupermarket. Thank you for the positive review!
Reply from bulksupermarket.com
Hi Stacey, we're so happy that your delivery was prompt and efficient, thanks for the positive feedback!
Simply great Pear Cider …
Simply great Pear Cider …
With a splash of Rose
March 20, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Kevin, we're proud of the wide selection of products offered at Bulksupermarket and glad to hear that you found what you were looking for. Thank you for the positive feedback
Love, love bulksupermarket
Love, love Bulksupermarket. They never disappoint. A great variety of products, reasonable prices, speedy delivery...what's not to love? Highly recommend.
February 18, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Ola, we're proud of the products and service we offer at Bulksupermarket and glad to hear it met your expectations. Thank you for your positive feedback.
Reply from bulksupermarket.com
Hi Rachel, thank you for taking the time to leave a review, we're thrilled to hear you were satisfied!
Arrived well packed and in a timely…
Arrived well packed and in a timely manner. Communication was good throughout and delivery instructions were followed. I'll be using them again, bulk-buying is the way to go with the spiralling cost of living. Tambs Ap 👍
March 1, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Steven, we're thrilled your delivery was prompt and efficient, thanks for the positive feedback!
Reply from bulksupermarket.com
Hi Justin, we're delighted that your delivery was smooth and seamless, thank you for your positive feedback and support
The courier brought parcel to my door…
The courier brought parcel to my door which I appreciate
March 12, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Lesley, your satisfaction is our top priority, we're glad to hear your delivery exceeded your expectations. Thank you for the review!
First time I have ordered.
First time I have ordered from you and it was an interesting experience. Lots to look at and nice choices. Took me a while but in the end I managed to find a few of the products I needed and wanted to purchase. Item's were picked and delivered quickly. Nice job and thank you.
February 17, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Van, We're proud of the wide selection of products offered at Bulksupermarket and glad to hear that you have a great experience shopping with us. Thank you for the positive feedback.
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