I've left positive reviews for this company before. I'm very sorry for the negative experiences others have had, because each transaction I myself have had has always been positive. I have wa... See more
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I regularly order from bulk supermarket and every part of shopping with them is a pleasure! The customer service is fabulous! I ordered under my old address by mistake and gave them a call. David imme... See more
Company replied
i used to purchase from bulksupermarket.com .but the prices now are ridiculously high sadly yet again greed has come into play . for bulk food it should be much cheaper than supermarkets .but after st... See more
Company replied
Great company to deal with. Best price I could find. Also had a problem with Courier delivery and one of the packages was returned as damaged. Bulksupemarket customer service proactively called me... See more
Company replied
Company details
Written by the company
Bulksupermarket.com is the world’s largest online wholesale retailer. We specialise in the direct delivery of bulk-sized grocery products and provide our customers with a cost-effective, convenient, quick and easy solution. Bulksupermarket showcases an impressive product range, of more than 5000 products from more than 200 brands. Their product offering includes a full range of Food Cupboard, Soft Drinks, Alcohol, Health & well-being, Household and Pet food products. Unlike brick-and-mortar warehouse clubs, Bulk Supermarket does not require customers to have a paid subscription. In contrast, regular shoppers and businesses alike can purchase directly from the site and have their products delivered to their front doors. On top of the everyday savings, Bulksupermarket regularly offers customers weekly deals and promotions where customers can enjoy savings of up to 60% against their local and other online supermarkets.
Contact info
5E Picketts Lock Lane, Edmonton, London N9 0AS, N9 0AS, London, United Kingdom
- +44 (0) 20 3146 8737
- hello@bulksupermarket.com
- bulksupermarket.com
Easy to order
Easy to order, good service, good choice and speedy delivery
February 1, 2024
Unprompted review
Reply from bulksupermarket.com
Hi Carol, thank you for your kind words, we're glad you enjoyed our service!
Easy ordering prompt delivery very…
Easy ordering prompt delivery very pleased always good choice nicely presented and packed
February 2, 2024
Unprompted review
Reply from bulksupermarket.com
We appreciate your positive feedback about the overall experience. Our goal is to make shopping with us enjoyable from start to finish, so your review lets us know we’re meeting that goal. Thank you!
Reply from bulksupermarket.com
Hi Alan, Thank you for sharing your positive experience with us! We're glad to hear that everything went well overall. We apologize for the inconvenience caused by the out of stock item. We'll strive to improve our stock availability to ensure a seamless experience in the future.
Reply from bulksupermarket.com
Hi, we're glad that our delivery team was able to meet your needs, thank you for sharing your positive experience!
Reply from bulksupermarket.com
Hi Bell, thank you for your kind words, we're glad you enjoyed our service!
Can’t fault these people
Can’t fault these people, but 4 stars due to the couriers system.
They state your parcel is out for delivery and it arrives the next day
January 7, 2024
Unprompted review
Reply from bulksupermarket.com
Hi Michael, your kind words mean a lot to us, thank you for your positive review and we will use your comment to improve our delivery service.
Great products
Great products, great delivery and packaged really well, would recommend this company.
January 14, 2024
Unprompted review
Reply from bulksupermarket.com
Your positive comments confirm we’re succeeding in our mission to provide quality shopping experiences. Thank you for the glowing review - we’re committed to continuing this level of service.
Reply from bulksupermarket.com
Hi Neil, at Bulksupermarket, we strive to provide the best service possible, we're glad to hear that we succeeded for you. Thank you for your positive feedback!
Awful experience
Awful experience. I purchased an item on the 14th of January with 3 working days delivery and I still haven't received the item 11 days later. I have had no response regarding the shipping or refund.
January 25, 2024
Unprompted review
Reply from bulksupermarket.com
Hi Micheal, we're sorry to hear about the poor delivery experience you had and we understand the frustration this situation has caused you. We take all customer feedback seriously and will be using your comments to improve our service in the future. We initiated investigations with our delivery partners which took 10 working days to complete. To address this promptly, we have dealt with your case and we have processed your refund. We hope to have the opportunity to serve you better in the future.
Reply from bulksupermarket.com
Hi, we're glad that you were satisfied with our delivery service, thank you for your kind words!
Reliable prompt service
January 13, 2024
Unprompted review
Reply from bulksupermarket.com
Hi Adrian, your satisfaction is our top priority. Thank you for your positive review!
Stute jam is an excellent product
Stute jam is an excellent product, for pre diabetics and diabetics, it contains no added sugar, my experience for using it was to change me from being pre diabetic to having normal blood sugars
January 21, 2024
Unprompted review
Reply from bulksupermarket.com
Thanks Fiona! We appreciate you taking the time to leave us this 5-star review with such great feedback. We a have few new products coming so there will be more new things to buy soon!
You're own delivery service was good
You're own delivery service was good, helpful driver and nice and early,, keep up the good work, till the next time many thanks
January 4, 2024
Unprompted review
Reply from bulksupermarket.com
Hi Daniel, we're glad that our delivery team was able to meet your needs, thank you for sharing your positive experience!
Good service
January 18, 2024
Unprompted review
Reply from bulksupermarket.com
Hi Jagmel, we're glad that you had a positive experience with our service, thank you for your kind words!
Good overall service
January 5, 2024
Unprompted review
Reply from bulksupermarket.com
We appreciate your positive feedback about the overall experience. Our goal is to make shopping with us enjoyable from start to finish, so your review lets us know we’re meeting that goal. Thank you!
The company does it best not to be…
The company does it best not to be expensive and reliable
January 8, 2024
Unprompted review
Reply from bulksupermarket.com
Hi Gail, we strive to give customers the best value and your positive review confirms we're succeeding! Thank you for the glowing comments about our affordable pricing. Feedback like this makes our efforts worthwhile!
Good quality product and delisuvery was…
Good quality product and delivery was spot on 👍👍
January 3, 2024
Unprompted review
Reply from bulksupermarket.com
Thank you for your positive review regarding your delivery! We're so glad to hear you had an excellent experience. Our couriers work hard to provide on-time, high-quality deliveries so your feedback is greatly appreciated.
Quick delivery and arrived well…
Quick delivery and arrived well packaged.
January 5, 2024
Unprompted review
Reply from bulksupermarket.com
Hi Tasha, Thanks for the fantastic review highlighting your positive delivery experience. We strive to ensure smooth, on-time deliveries so your feedback is music to our ears! Reviews like this keep us motivated.
Trustworthy wholesalers
Great selection of items and pricing is good. Staff will get in touch if there are any supply issues.
January 6, 2024
Unprompted review
Reply from bulksupermarket.com
Hi Mark, Thank you for your rave review about the overall experience! Providing customers with a seamless, quality shopping experience is central to our business. Hearing your praise confirms we’re achieving our goal.
Half the packets in the box unsealed
Bought a big box of scampi and lemon nik naks as a christmas present for my father, opened the box and EIGHT of the packets were already unsealed, all of the crisps in there were dried out and inedible, terrible experience and wouldn’t purchase from here again or recommend to anyone
December 11, 2023
Unprompted review
Reply from bulksupermarket.com
Hi Jack, We sincerely apologise for the inconvenience you experienced with unsealed packets. Our pre-dispatch checks confirmed the parcel was correctly packed. However, we understand the importance of your concern. We've initiated an inquiry with the courier to rectify this post-dispatch issue. Regrettably, our attempts to reach you through various channels have been unsuccessful. To ensure a swift resolution, we kindly request you to contact us directly at info@bulksupermarket.com. Your satisfaction is our utmost priority, and we're committed to addressing and resolving this matter promptly. Thank you for bringing this to our attention, and we appreciate your understanding.
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