Bulldog Gear Reviews 1,270

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as well-built, sturdy, and excellent value for money. Many people are impressed with the robust design and durability of the equipment, noting that it meets their expectations for performance and longevity. Reviewers frequently highlight the exceptional customer service, mentioning quick responses and a professional approach to resolving issues. However, some customers also noted issues with delivery, including missing items, damaged parts, and delays, sometimes attributing these to courier problems. A few other people also felt that customer service communication could be slow or unresponsive, particularly regarding order updates and problem resolution.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality, sturdiness, and robust... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the sturdiness, durability, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast and speedy... See more

Customer service

People report ambiguous experiences with customer service, with some customers praising the great customer... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bulldog products are brilliant and their customer service is amazing. I had to take 1 star away as the instructions provided to construct the Nemesis Home gym were the most confusing instructions I ha... See more

Company replied

Rated 4 out of 5 stars

From order to completing set up of the equipment took an average of 8 weeks for several reasons, including missing items and some faulty items. The mark of a good team isn’t that processes are per... See more

Rated 4 out of 5 stars

Product great, delivery great! But the instructions, wow! They win a prize for the poorest printed, most badly written of anything i have ever experienced. If they got that bit right i would have giv... See more

Rated 4 out of 5 stars

Ordered an adjustable 2.0 bench which is excellent, very well built and designed. A small issue with a missing part from the delivery was quickly resolved by customer services. Overall a very good exp... See more


Company details

  1. Fitness Equipment Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Wholesaler
  4. Gym
  5. Personal Trainer
  6. Weightlifting Area

About Bulldog Gear

Written by the company

Premium Gym Kit

Here at Bulldog Gear we are experts in the design and manufacture of top quality Strength & Conditioning Gym Equipment. We cater for the whole spectrum of gym facilities, from large Commercial Gyms and Independents to PT Studios & Home Gym spaces large or small. From large commercial gym rigs to top quality home gym rigs, squat racks and pull up bars we have something to suit every space.



Built for the best

Well known for our top quality heavy duty designs our kit is suitable for everyone - from those just beginning their fitness journey right through to elite level athletes, military and commercial fitness facilities.

Over a decade of industry expertise

Based in Staffordshire, Midlands UK we've been leaders in the gym equipment field for over 10 years.
If you want to hear more about how we came to be (and meet our founders) take a listen to our podcast episode "Bulldog Gear Founders" - Hosted by Andrew Tracey (Fitness Editor at Men's Health)
LISTEN NOW

Find us on YouTube

You may have spotted our kit on a number of YouTube channels such as Team Richey, Matt Does Fitness, Men's Health UK and Lucy Lismore to name but a few! Take a look at what we've been up to on our YouTube - Featuring everything from Gym Hacks, product insights & buyers guides and of course our Vlog.
WATCH NOW

In need of some gym inspiration?

Perhaps you're planning your own gym/fitness business venture or looking to outfit your own garage, garden or home gym space - take a look at some of the awesome spaces we have fitted out recently.
HOME GYM SERIES
COMMERCIAL
Free shipping on all orders.

SHOP NOW

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Ringtastic

Great product, was loooking forward to getting them. Bulldog didnt let me down ... I think ive used them every day since. Fantastic purchase.

May 27, 2026
Rated 4 out of 5 stars

Great product

Ordered an adjustable 2.0 bench which is excellent, very well built and designed. A small issue with a missing part from the delivery was quickly resolved by customer services. Overall a very good experience.

May 22, 2026
Rated 1 out of 5 stars

Extremely bad service delivery

Place an order for three different kettlebells and a clock (timer) and two of the kettlebells arrived (separately) and the third didn’t.

So after 1.5 weeks of waiting, I contacted Bulldog to be informed the third one was lost in transit - my belief it was never shipped, as with the other kettlebells I received notification from Royal Mail that they had collected them and were getting ready to ship.

I was then informed that the third kettlebell is out of stock. Just a coincidence, but I was told it was lost in transit. Then to be told I’m now on a back order to receive the third kettlebell in June.

Had I known their service delivery was so poor, I wouldn’t have bought anything from them.

The worst thing is, the Customer Service agent did not do one thing to try and make it right. He just apologised and told me twice it was lost in transit. I’m sure if I asked him for evidence that the kettlebell was handed over to Royal Mail, then they wouldn’t be able to produce any evidence.

Highly recommend using another vendor for these items:

May 14, 2026
Rated 1 out of 5 stars

1 star

1 star

I am extremely disappointed with my experience purchasing a Bulldog dual adjustable pulley machine.

The machine itself has potential and when functioning correctly it is smooth to use, which makes this even more frustrating. However, within the first two months of ownership I experienced repeated pulley derailments, cable alignment issues, cable swelling/deformation and ongoing rubbing within the system.

This is on a machine that cost around £2,000 and was purchased brand new.

I have worked as a fitness manager for 7 years and have experience around many commercial cable machines and gym facilities. In all that time I have never seen cables deteriorate this quickly on such light use.

I contacted Bulldog multiple times over several months and documented the issues thoroughly with photos and explanations. To their credit, they did send replacement cables, however the support beyond that was extremely disappointing.

Despite the repeated issues occurring almost immediately into ownership, Bulldog refused to arrange or provide a technician to inspect the machine or fit the replacement cables professionally. I repeatedly explained that I was not comfortable carrying out a complex cable replacement myself on a premium machine of this value, especially given the concern that there may still be an underlying alignment issue causing the damage.

The instructions provided for replacing the cables were also extremely poor, very basic, no proper diagrams, and no video guidance whatsoever. For a premium cable machine, the aftercare and technical support simply did not match the level I would expect.

What disappointed me most is that I tried very hard to resolve this privately and professionally before writing a review. I gave multiple opportunities for support and remained patient throughout, but after months of communication I was ultimately left feeling unsupported and without a proper resolution.

The machine is currently still usable, but there are still ongoing concerns with cable wear and smoothness which should not be happening this early into ownership.

Based on my experience, I unfortunately would not purchase from Bulldog again.

February 10, 2026
Rated 1 out of 5 stars

Ordered 24 and 16kg KB

Ordered 24 and 16kg KB. 16 Kg bell didn’t arrive. Bulldog said it was lost or damaged by Royal Mail. Kettlebell was out of stock, Bulldog lied instead of just telling truth. Royal Mail said they didn’t receive the KB. Minor issue really, but they lied anyway.

May 5, 2026
Rated 3 out of 5 stars

I spent more than £1k with them for a…

I spent more than £1k with them for a squat rack and some other accessories. It took nearly 1 month for the rack to turn up, and the comms and updates were poor from the delivery company. Bulldog were slow to ship the items, and the delivery company were slow to deliver with no comms.

Eventually, I got an update that everything would arrive between 2 times, and of course, the pallet turned up later than their own time given, for more inconvenience for me. The delivery box was damaged on the pallet, as was a metal pole for the rack and a barbell holder. Bulldog, to their credit, have replaced the damaged items for free. So eventually I got what I was after, but I now need to rebuild the rack to replace the damaged pole. The rack quality is very good, and their support has been great, even when I was upset about the experience. But they need to change their delivery partner, as I see a number of issues related to them in the reviews - they're letting Bulldog down.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

More Bulldog gear in my gym

More Bulldog gear in my gym? Why not.

I’ll tell you why not.
Because every time I buy “just one more pair” of dumbbells, my spare room edges one step closer to becoming a commercial strength facility with worse air conditioning and better tea.

But the quality is spot on, the knurling feels great, and the dumbbells are built like little iron anvils of motivation.

The new 12.5s and 15s arrived solid, clean, and ready for battle. No nonsense. Just proper kit that makes you want to train.

At this point I should probably stop browsing the Bulldog website before my bank account files a formal complaint.

May 5, 2026
Rated 3 out of 5 stars

Product quality is good

Product quality is good, despatch is slow. I ordered everything from Bulldog so I would get one delivery but may as well have shopped around as Bulldog is slow despatching and often items on the same order arrive in separate deliveries on separate days which is inconvenient, especially if it is a set that can only be used once everything arrives.

May 6, 2026

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